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“Great for Business Travel”

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The Westin Galleria Dallas
Ranked #7 of 201 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
Boston, Massachusetts
1 review
“Great for Business Travel”
5 of 5 bubbles Reviewed May 20, 2014

I travel to Dallas frequently for business, and the Westin is by far the best place to stay. It is connected to the Galleria which offers multiple restaurants and upscale bars for either entertaining clients or for hanging back, without having to traverse the City. The staff is always incredibly courteous and helpful, rooms are tremendous - especially the Sky View rooms.

Room Tip: Sky View Rooms are amazing
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beantowndan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review, May 27, 2014
Hi beantowndan,
Thank you for your feedback regarding your recent stay with us at The Westin Galleria Dallas. Our close proximity to Galleria Dallas shopping and dining is certainly convenient and puts everything you need right at your fingertips. We're also very pleased that our excellent service and top tier accommodations stood out to you during your stay. We look forward to having you back with us!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,166 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (248)
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English first
Warrenton, Virginia
Level Contributor
98 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 19, 2014

I was in Dallas for a business trip and brought my wife. I picked this hotel as it was in the Galleria Mall which made things accessable to her (since I had the car). Checkin was flawless and the room was fine. We did not opt to be "green" and got fresh sheets every day which my wife liked. There was no construction going on when we were there so no issue on that. The location of the hotel for the places we needed to go to was excellent. you can go directly from the hotel into the mall and the mall is very nice so it gave us a great place to walk. For those with young children or grandchildren - there is a freestanding American Girl, store within easy walking distance from the hotel. The parking is somewhat of an adventure and most likliy you will end up in the mall parking due to the scarcity of spaces. Other than the parking it was a very nice hotel and I would definitely stay here again.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank radar50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review, May 27, 2014
Hi radar50,
Thank you for your feedback regarding your recent stay with us at The Westin Galleria Dallas. Our close proximity to Galleria Dallas shopping and dining is certainly convenient and puts everything you need right at your fingertips. We look forward to having you back with us!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
101 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed May 18, 2014

The Westin Galleria is a great hotel even for $300 a night. The hotel is located at the intersection of the Dallas Tollway and 635, so somewhat central. The common areas are clean and we'll decorated. The rooms aren't anything special, but again are clean, well decorated, and have everything you need. Ask for a room on the eighth floor which appears to just have been renovated. The selling point for this Westin is its attachment to the Galleria Mall in Dallas. All the shopping you could want is a short stroll from your hotel room. There is a decent workout room on the fourth floor and the second floor restaurant is good for breakfast. The Oceanaire restaurant in the lobby is fantastic and another nice feature of the hotel.

Room Tip: Eight floor and ask for a window that has a view to the West.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GravityFails1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review, May 19, 2014
Hi GravityFails1,
Thank you for providing feedback on your recent stay with us at The Westin Galleria Dallas. I am so happy to hear you enjoyed your overall experience with us for your recent trip to Dallas. Your comments are helpful to us as we seek to improve our services and offerings in the future. We look forward to having you back!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodway, Texas
2 reviews
5 of 5 bubbles Reviewed May 16, 2014

Stayed here for my daughters birthday and we had the best time. The room was spacious and nice. The shower was awesome! I hate when the hotel showers just dribble! We shopped and she swam in the gorgeous swimming pool. Wish we could have stayed longer.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lululaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review, May 19, 2014
Hi Lululaird,
Thank you for reviewing your recent stay with us at The Westin Galleria Dallas for your daughter's birthday weekend. We are so pleased you were able to have a fun, memorable getaway and a renewing experience. We look forward to welcoming you back!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed May 13, 2014

Was at the hotel for business for 3 nights. I checked out one day earlier than I first reserved, (checked out on time) but was charged for 4th night anyway. Still working to get that cleared up. Operator that could barely speak English. Left messages with 3 different persons and never got a call back, from any of them. Room was well appointed and comfortable. Great bathroom. However, A/C didn't keep room cool enough. One morning didn't get scheduled wakeup call. Stepping off the elevator on 18th floor had a musty, stale smell. Love that hotel is connected to the Galleria.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nelda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review, May 19, 2014
Hi Nelda C,
Thank you for your feedback on your recent stay with us at The Westin Galleria Dallas. We're sorry that your experience with us was not all you hoped it would be as we always strive to exceed our guests' expectations. If your billing situation has not been resolved, please call our hotel at 972-934-9494 and request to speak with our director of front office, Michael Truax, and he can assist you. Your comments are helpful to us as we seek to improve our services and offerings in the future.

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
133 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 bubbles Reviewed May 12, 2014

Fitness center had plenty of cardio and weight machines. Breakfast and evening snacks in the Executive Club were a treat--the room is very inviting with flat screen TVs and computer workstations. Room was clean and walk in rain shower was a nice touch. I will stay here again.

Green Features: Ask for extra towels if you opt into the Green Program
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review, May 19, 2014
Hi J W,
We appreciate you providing feedback on your recent stay with us at The Westin Galleria Dallas. We're so glad you had a memorable stay with us and that our top tier amenities and property offerings exceeded your expectations. Looking forward to welcoming you back!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed May 12, 2014

I attended a small conference recently at the Westin Galleria and was absolutely delighted by all aspects of the property. The sleeping room was tasteful, clean, quiet (very important to me), and containing all the expected amenities. Dinner in the Seaview restaurant was excellent, with fantastic choices and instant service. The catering during the days' meetings was prompt. Access through the alcove to the Galleria was a perfect complement allowing me to escape the meetings for a few minutes either to grab a coffee at Starbucks or visit one of the many upscale stores. I will definitely return.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this review, May 19, 2014
Hi Frank W,
Thank you for providing a review of your recent stay at The Westin Galleria Dallas. We're so pleased that you enjoyed the excellent amenities and renewing experience our property has to offer. We look forward to having you back on your future travels to Dallas.

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Galleria Dallas

Property: The Westin Galleria Dallas
Address: 13340 Dallas Parkway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Dallas
#6 Luxury Hotel in Dallas
#6 Green Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Official Description (provided by the hotel):
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin

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