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“The Place to Stay if You are in Dallas for Shopping”

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The Westin Galleria Dallas
Ranked #8 of 206 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
Reviewed May 18, 2014

The Westin Galleria is a great hotel even for $300 a night. The hotel is located at the intersection of the Dallas Tollway and 635, so somewhat central. The common areas are clean and we'll decorated. The rooms aren't anything special, but again are clean, well decorated, and have everything you need. Ask for a room on the eighth floor which appears to just have been renovated. The selling point for this Westin is its attachment to the Galleria Mall in Dallas. All the shopping you could want is a short stroll from your hotel room. There is a decent workout room on the fourth floor and the second floor restaurant is good for breakfast. The Oceanaire restaurant in the lobby is fantastic and another nice feature of the hotel.

Room Tip: Eight floor and ask for a window that has a view to the West.
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  • Stayed: May 2014, traveled on business
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Thank GravityFails1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded May 19, 2014

Hi GravityFails1,
Thank you for providing feedback on your recent stay with us at The Westin Galleria Dallas. I am so happy to hear you enjoyed your overall experience with us for your recent trip to Dallas. Your comments are helpful to us as we seek to improve our services and offerings in the future. We look forward to having you back!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

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722 - 728 of 1,235 reviews

Reviewed May 16, 2014

Stayed here for my daughters birthday and we had the best time. The room was spacious and nice. The shower was awesome! I hate when the hotel showers just dribble! We shopped and she swam in the gorgeous swimming pool. Wish we could have stayed longer.

  • Stayed: May 2014
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Thank Lululaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded May 19, 2014

Hi Lululaird,
Thank you for reviewing your recent stay with us at The Westin Galleria Dallas for your daughter's birthday weekend. We are so pleased you were able to have a fun, memorable getaway and a renewing experience. We look forward to welcoming you back!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 13, 2014

Was at the hotel for business for 3 nights. I checked out one day earlier than I first reserved, (checked out on time) but was charged for 4th night anyway. Still working to get that cleared up. Operator that could barely speak English. Left messages with 3 different persons and never got a call back, from any of them. Room was well appointed and comfortable. Great bathroom. However, A/C didn't keep room cool enough. One morning didn't get scheduled wakeup call. Stepping off the elevator on 18th floor had a musty, stale smell. Love that hotel is connected to the Galleria.

  • Stayed: May 2014, traveled on business
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Thank Nelda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded May 19, 2014

Hi Nelda C,
Thank you for your feedback on your recent stay with us at The Westin Galleria Dallas. We're sorry that your experience with us was not all you hoped it would be as we always strive to exceed our guests' expectations. If your billing situation has not been resolved, please call our hotel at 972-934-9494 and request to speak with our director of front office, Michael Truax, and he can assist you. Your comments are helpful to us as we seek to improve our services and offerings in the future.

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

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Reviewed May 12, 2014

Fitness center had plenty of cardio and weight machines. Breakfast and evening snacks in the Executive Club were a treat--the room is very inviting with flat screen TVs and computer workstations. Room was clean and walk in rain shower was a nice touch. I will stay here again.

  • Stayed: May 2014, traveled on business
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3  Thank J W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded May 19, 2014

Hi J W,
We appreciate you providing feedback on your recent stay with us at The Westin Galleria Dallas. We're so glad you had a memorable stay with us and that our top tier amenities and property offerings exceeded your expectations. Looking forward to welcoming you back!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 12, 2014

I attended a small conference recently at the Westin Galleria and was absolutely delighted by all aspects of the property. The sleeping room was tasteful, clean, quiet (very important to me), and containing all the expected amenities. Dinner in the Seaview restaurant was excellent, with fantastic choices and instant service. The catering during the days' meetings was prompt. Access through the alcove to the Galleria was a perfect complement allowing me to escape the meetings for a few minutes either to grab a coffee at Starbucks or visit one of the many upscale stores. I will definitely return.

  • Stayed: April 2014, traveled on business
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Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded May 19, 2014

Hi Frank W,
Thank you for providing a review of your recent stay at The Westin Galleria Dallas. We're so pleased that you enjoyed the excellent amenities and renewing experience our property has to offer. We look forward to having you back on your future travels to Dallas.

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 11, 2014

The rooms are spacious and decorated with modern looking furnishings. The bathrooms were clean and the walk in shower absolutely wonderful. The staff was nice and helpful. The location is perfect for shopping and dining and still easy access to all major highways.

Room Tip: I had a room with a king bed. The room was large with an extra chair and window seat. Plenty of room...
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  • Stayed: May 2014, traveled on business
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Thank DANIELLE_G17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded May 12, 2014

Hi DANIELLE_G17,
Thank you for providing a review of your recent stay at The Westin Galleria Dallas. We're so pleased that you enjoyed the excellent amenities and renewing experience our property has to offer. We look forward to having you back on your future travels to Dallas.

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2014

I stay here quite often. Definitely my favorite Hotel in the Dallas area. Great location. The staff is great as is the service. I expect to stay at a place that feels like home away from home. Will definitely be my hotel of choice for years to come.

  • Stayed: April 2014, traveled solo
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Thank Ra5213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney M, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded May 12, 2014

Hi Ra5213,
Thank you for your feedback, we are so pleased you had an enjoyable and memorable experience with us at The Westin Galleria Dallas. We always strive to ensure that our guests feel at home even while they're traveling, so your feedback is very much appreciated. We look forward to welcoming you back with us again soon!

Sincerely,
Courtney Morrow
Marketing & Social Media Manager
The Westin Galleria Dallas

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Pkwy, Dallas, TX 75240-6603
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Dallas
#6 Green Hotel in Dallas
#7 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
Price Range: $154 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Official Description (provided by the hotel):
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin

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