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“Everything you need away from home.” 4 of 5 stars
Review of The Westin Galleria Dallas

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The Westin Galleria Dallas
Ranked #8 of 199 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
Voorhees, New Jersey
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Everything you need away from home.”
4 of 5 stars Reviewed November 10, 2012

Stayed during a business conference. The rooms are very spacious and comfortable, especially the bed and the rainshower. Service was excellent, including the ability to borrow New Balance workout gear for just $5 bucks during your stay. Really came in handy because I forgot my running shoes. Perfect if you have business in the area or want to explore the huge Galleria Mall.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bzucknj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review, December 18, 2012
Hi bzucknj,
Thank you so much for your review. We appreciate your feedback and are so happy that we were able to make you feel at home while you were away. Come back and see us again soon!

Sincerely,
Courtney Van Amburgh
Marketing & Social Media Specialist
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,016 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
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English first
Austin, Texas
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 8, 2012

I found this hotel to be absolutely perfect. The rooms are very spacious, recently redone, quiet and comfortable. The bath is large with a great shower with rain-head and lots of vanity space, including a great make-up mirror. I wasn't sure about staying at a shopping mall but this hotel is separate enough to not have interference from shoppers but allows you to walk right over to the shops. Parking is ample and FREE!!! This hotel's amenities far exceeded what I would have expected for the cost...it was a great value! There are tons of close by eateries that are great and easy access to any location since it is located right off the North Dallas Tollway...but without highway noise.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Karonkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review, December 18, 2012
Hi Karonkw,
Thank you for your review. We are so pleased to know that we exceeded your expectations. We look forward to having you back with us again soon!

Sincerely,
Courtney Van Amburgh
Marketing & Social Media Specialist
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed November 4, 2012

This is a very good location for those wanting to shop at the Galleria. The hotel was redone a few years ago, top to bottom. The look of the rooms are nice. We had a deluxe king on the 9th floor. No tub, but a nice large shower. I was surprised by the tv...it seemed small for the room. I have stayed at other places in small rooms with larger tv's. The biggest complaint was the bed. Too hard and you could feel the springs on the side and top. The ac would not cool the room past 68, this was a problem as the conforter was very heavy and keep you very warm. It landed up on the floor, as it was too much. I did like the layout of the room. The window shades and curtains did a nice job.

Stayed November 2012, traveled as a couple
Helpful?
Thank txjmorr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review, December 18, 2012
Hi txjmorr,
Thank you for your comments. Although your bed was not as satisfactory as you had hoped it would be, we are pleased to hear that it did not affect the overall outcome of your stay with us. However, we will connect with our management team on how we may improve this issue in the future.

Sincerely,
Courtney Van Amburgh
Marketing & Social Media Specialist
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Usa, Japan
Level Contributor
50 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed October 31, 2012

Came in for a day for meetings and to shop. Shopping clearly is superb with Nordstrom and other fine stores in mall but this hotel leaves a lot to be desired. Hotel public areas/Rooms are dated, very noisy AC/bathroom fans and very small.

Downstairs restaurant is awful...food is equivalent to a late night Waffle House.

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  • Stayed August 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank 300nitesayear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review, December 18, 2012
Hi 300nitesayear,

We are so pleased to know that we exceeded your expectations. We look forward to having you back with us again soon!

Sincerely,
Courtney Van Amburgh
Marketing & Social Media Specialist
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed October 29, 2012

Spent a weekend getaway here. Had a nice 12th floor corner room - though the view consisted mostly of the roof of the Galleria mall but that was fine with me. The room was clean and spacious and comfortable. The staff was friendly and the hotel was in a great location to get to the destinations I planned to visit.The parking rates seemed a little much for a suburban location but that's a minor quibble.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TravelinMan612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review, December 18, 2012
Hi Traveler1966_MI,
Thank you for reviewing your recent stay with us. We are so pleased to know that we exceeded your expectations, and we look forward to having you back with us in the future!

Sincerely,
Courtney Van Amburgh
Marketing & Social Media Specialist
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
115 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed October 29, 2012 via mobile

Stayed at the WGD for a business meeting over the weekend. Very nice facilities. Room was nice, although even though I am a SPG, I was not on the SPG guest floors. My room faced the front and the highway, so was somewhat noisy

Hotel food was good, even at buffets during the meeting. Conveniently attached to the mall made for a nice excursion one evening.

Would stay again at this hotel, but request a different room away from highway.

Stayed October 2012, traveled on business
Helpful?
Thank Traveler1966_MI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review, December 18, 2012
Hi Traveler1966_MI,
We appreciate your feedback. Thank you for your loyalty as an SPG member, and we are always happy to try and accommodate as much as possible when our occupancy allows. We eagerly await having you back with us again in the future.

Sincerely,
Courtney Van Amburgh
Marketing & Social Media Specialist
The Westin Galleria Dallas


Sincerely,
Courtney Van Amburgh
Marketing & Social Media Specialist
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed October 26, 2012

Was my second time staying here. Great lounge for SPG guests and location couldn't be better - right next to the mall so just in case you forget anything or want to try out restaurants. Great for business and personal. Rooms are very modern and clean. Staff is friendly too. Only thing is parking rates seem a little bit high but otherwise everything was great.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ChinaGuy14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney V, Public Relations Manager at The Westin Galleria Dallas, responded to this review, December 18, 2012
Hi ChinaGuy14,
We are so pleased to know that we exceeded your expectations. We look forward to having you back with us again soon!

Sincerely,
Courtney Van Amburgh
Marketing & Social Media Specialist
The Westin Galleria Dallas
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Galleria Dallas

Property: The Westin Galleria Dallas
Address: 13340 Dallas Parkway, Dallas, TX 75240
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Green Hotel in Dallas
#6 Family Hotel in Dallas
#6 Luxury Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Official Description (provided by the hotel):
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin

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