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“Anniversary Stay”

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The Westin Galleria Dallas
Ranked #7 of 206 Hotels in Dallas
Certificate of Excellence
GreenLeadersSilver level
Reviewed April 20, 2011

It was a surprise trip for our 22nd anniversary. The hotel was spotless and the staff was efficient and friendly. We stayed on the 20th floor and had access to the hospitality room where our hostess, Lilianna was friendly and fun. Aramis at the front desk, was also helpfull and check in was a breeze. We did not use valet parking, but there was parking right in front of the hotel and several floors of parking attached to the Galleria.

It is a great location for shopping in the Galleria, which is a three story shopping mall with an ice rink. Also, there are restaurants in the Galleria and nearby. Lawrys prime rib was excellent.

Have fun.

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  • Stayed: April 2011, traveled as a couple
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Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westingalleria, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded April 22, 2011

Hello KaptainKarr,

Happy Anniversary! Thank you for taking the time to recognize the outstanding service from Aramis and Lilianna. We are so pleased that they were able to add to your wonderful experience and we all look forward to seeing you again for your 23rd Anniversary.

Sincerely,
Andrea S.

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1,091 - 1,097 of 1,225 reviews

Reviewed April 16, 2011

This is a nice hotel with all of what you would expect from the Westin including the price. The lobby is nice as are all parts of the hotel. The rooms were comfortable and updated and spacious. You can look out the window at the highway that you can hear if you really listen but it is not a distraction. There is a large mall you can enter from the lobby of the hotel that has all the places you would like for shopping. There are also a number of good restaurants near the mall. The valet parking is expensive and you can park right near the hotel for free in the mall parking and save quite a bit.

  • Stayed: March 2011, traveled on business
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Thank MMBarnes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westingalleria, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded April 22, 2011

Dear MMBarnes,

Thank you so much for such a lovely review. We are delighted that you found your stay refreshing and look forward to seeing you again soon.

Sincerely,

Andrea S.

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Reviewed April 12, 2011

What a lovely hotel in a great location. The staff was super friendly and helpful. I would definitely stay here every time is $ were no concern. The rooms are incredibly spacious (someone mentioned they've recently been remodeled). And, of course, those Heavenly beds are to die for. A Starbucks in the adjacent mall made it even better.

  • Stayed: April 2011, traveled on business
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Thank Jsmith60898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westingalleria, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded April 13, 2011

Dear Jsmith60898,

Ahhh, a starbucks fan after my own heart! Thank you so much for the fabulous comments regarding our hotel and your stay. Yes, the rooms were completely gutted and rebuilt, and we turned the old, useless balconies into those fabulous reading knooks with the picture windows. It sounds like you enjoyed all of it-which makes the 2+ years of renovations all worth it. Thanks again-your feedback is so very generous.

Live well,
Andrea S.

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Reviewed April 11, 2011

This hotel has it all. Gorgeous room (with a view), very clean, very professional staff, amentities like crazy!
We stayed on the 14th floor. Bed was very comfortable. Room was exquisite. Used valet upon arrival, they were courteous and quick. Valet $25/day - unlimited come and go. Bar on 2nd floor was great. 2nd floor also offers access to the Galleria mall. Corner Bakery (at entrance to Galleria from hotel) has great food. We got breakfast to-go and took it to the pool (4th floor) and ate outside in the sun. Pool is beautiful and has little outdoor "rooms" with couches and coffee tables that you can pull the large curtains to for privacy. Perfect for napping or sunning. Everything takes your room key card to access (elevators/pool doors) so it's extremely safe and private.
Next time we come stay at the hotel we want to get there, check in, and spend the whole time there and not leave! There's also a restaurant on the first floor, Oceanaire, but we didn't try it. The hotel is right in the middle of everything. Great location, great staff, great experience!

  • Stayed: April 2011, traveled as a couple
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1  Thank drmmrsgrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westingalleria, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded April 13, 2011

Hello drmmrsgrl,

We are so glad you found all "the comforts of home" in our hotel. Breakfast at Corner Bakery is wonderful and so hard to resist all those yummy muffins! We only wish we could have joined you at the pool-it is nice to see you took advantage of that secret oasis on the parkway. Thanks so much for the detailed, and very charming review. We look forward to welcoming you back.

Sincerely,
Andrea S.

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Reviewed January 14, 2011

My husband and I stayed at the Westin on New Years Eve while moving cross country. The hotel is easy to get to in the sense that it is right off the highway but it is surrounded with dead end parking garages so read the signs carefully (free parking)! Met by a ton of hotel employees to help, a friendly front desk staff and a cold bottle of water. The lobby was modern, clean and very busy (dont forget that this hotel is attached to a huge mall). Our room was the same as the lobby, also very modern with clean lines and an enormous window and window seat along the far wall. The bed was OK and sheets were some of the nicest I've slept on in a hotel. I did have a few complaints...one, the hotel is right off the highway and the traffic noise did not stop all night! Second, we traveled with our dog and on the plus side Westin had no pet fee (huge!!!) but they also had no place to walk the dog. Something they should consider. Overall...great hotel, great service, but probably best stayed in for a shopping trip!

  • Stayed: December 2010, traveled as a couple
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Thank pez3120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westingalleria, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded January 28, 2011

Hello Pez3120,

Happy New Year! We are pleased to hear you started the year refreshed at our hotel. We will definitely look into more convenient spots to walk your pet other than the grassy areas around the exterior of the Shopping complex.

Thanks again for the great review-we hope to see you in 2011-or maybe 2012?

Sincerely,
Andrea S.

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Reviewed January 12, 2011

As a former Dallasite, I've always wanted to stay in the Westen Galleria so I decided to take advantage of a trip to Dallas (to finally see a Cowboys' game in person!) to visit the hotel. I was definitely pleased with the location, service (especially the valet parking - well worth it, especially during the Christmas shopping season), stunning views from the rooms and the absolutely amazing beds! I was a bit disappointed that there was no bathtub (although the shower was nice) and that neither free Internet service nor complimentary breakfast was available. Given the fairly expensive price, it seems like both of these should be offered... But, overall, it was a very nice stay - although probably once-in-a-lifetime at that price.

  • Stayed: December 2010, traveled with family
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Thank KelliMicheleS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westingalleria, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded January 28, 2011

Hello KSOMO,

Thank you for the delightful review. We are so dissapointed that our beloved Cowboys did not make the XLV North Texas SuperBowl, as we are sure you are.

For your next visit to Westin Galleria Dallas, which we hope is soon, we do have some tubs in the hotel. They are in most of our Queen/Queen bedded rooms. In addition, our Concierge Club has complimentary Evening Food and Drink, as well as Breakfast. You can upgrade to those rooms that enjoy that access for an addtional, nominal price.

Thanks again, and make sure you watch the SuperBowl where North Texas will be featured all day.

Sincerely,
Andrea S.

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Reviewed November 9, 2010

The hotel is very nice, comfortable, clean, large rooms, nice bathroom, good location. The only complaint is about its restaurant (2nd floor), even the food is OK, its manager is rude and he makes you wait 30 to 40 minutes to get a table, even if it is not crowded at all.

  • Stayed: November 2010, traveled as a couple
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Thank anam01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westingalleria, Public Relations Manager at The Westin Galleria Dallas, responded to this reviewResponded November 10, 2010

Hello Anam01,

Thank you so much for taking the time to write your review. We were delighted to hear that you found the hotel overall pleasing, yet sincerely sorry to see the comment about the restaurant. If you could give us a few more details via andrea.sorensen@westin.com, we will be sure to look into that further. Thank you again for bringing it to our attention.

Sincerely,
Andrea S.

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Additional Information about The Westin Galleria Dallas

Address: 13340 Dallas Pkwy, Dallas, TX 75240-6603
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Dallas
#6 Family Hotel in Dallas
#6 Green Hotel in Dallas
#8 Business Hotel in Dallas
#11 Romantic Hotel in Dallas
Price Range: $155 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Galleria Dallas 4*
Number of rooms: 448
Official Description (provided by the hotel):
The Westin Galleria Dallas is the gateway to all points north, south, east and west in the Metroplex. Enjoy access to the best shopping, dining, and entertainment in prestigious North Dallas. ... more   less 
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Also Known As:
The Westin Galleria Dallas Hotel Dallas
Westin Galleria Dallas
Westin Dallas
Dallas Westin

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