No strangers to fine hotels, we expected the best upon arrival. Instead, we were told to wait until the check-in staff could help us (one of them was speaking animatedly to a friend). Officious in the extreme. I believe that management doesn't train staff correctly. After the excruciating check-in everything was fine. But what a first impression...!
PS: don't expect wonderful skill the restaurant; either they've gone downhill or they had a "bad patch" in March 2008, the only time out of a dozen that we've had absolutely average cuisine there.
- Official Description (provided by the hotel):
- The most celebrated hotel and restaurant in Texas. Personalized service with residential style: geared toward celebrations, leisure travel and business travel. Renowned Mansion Restaurant featuring contemporary American cuisine with local influences. ... more less
- Reservation Options:
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- Also Known As:
- Rosewood Mansion On Turtle Creek Hotel Dallas