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“Great location” 4 of 5 bubbles
Review of Magnolia Hotel Dallas-Park Cities

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Magnolia Hotel Dallas-Park Cities
Ranked #24 of 200 Hotels in Dallas
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great location”
4 of 5 bubbles Reviewed August 19, 2013 via mobile

Near restaurants, grocery store, and the Dallas metro trains. This hotel underwent a renovation which turned out very nice. Breakfast buffer is good and coffee was hot and strong (perfect). Bottom line - made for a pleasant stay

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank X73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this review, August 25, 2013
Thank you for taking the time to comment on your recent stay ! I truly appreciate your business and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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514 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (100)
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Sydney
Level Contributor
67 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed August 9, 2013 via mobile

I spent 12 nights in total at this hotel as the location as the location suited me. The hotel has recently been refurbished to the Holiday Inn style but this property is one of the better Holiday Inn properties I've stayed at. The lobby is spacious and has quite an upmarket feel to it. The front desk staff are all very friendly and eager to help out with every request made.
A few negatives: air con in the rooms is very loud (recommend you switch fan to low) you do get used to the noise and it didn't stop me from sleeping. The location is convenient for many thing in Dallas but as it is right on N Central Expressway there is some traffic noise and not a great location for morning walks or runs. The indoor pool is quite small and water temperature was too warm.
Positives: service! Any problem was addressed quickly.
Free Shuttle, make sure you use this, I visited North Park Mall on an almost daily basis and the free shuttle is a fantastic perk. Other nearby shops at Park Lane are fantastic and for some grocery supplies get the shuttle to Wholefoods or walk around the corner to Kroger. There is a good shopping complex 5 mins away at Mockingbird Station with a Starbucks and Gap and cinema
Don't miss the George W Bush presidential library, it exceeded my expectations.

  • Stayed July 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JpoSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this review, August 25, 2013
Thank you for taking the time to comment on your recent stay ! I apologize for the loud Ac , we are slowly replacing them with newer units. I'm also glad to see the staff was attentive and took care of any needs. If we can be of any further assistance feel free to contact us directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 2, 2013

Great central location for business, across the street from SMU, I was there on business and had the opportunity to visit George W Bush new Presidential library which is across the fwy. But the staff was phenomenal, service was great, your typical friend Texan hospitality. I will be back again in the near future when visiting Texas. Centrally located to some good restaurants about 15 minutes away.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Surfra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this review, August 25, 2013
thank you for taking the time to comment on your recent stay ! I'm glad you enjoyed it overall ... If we can assist you with any future needs feel free to contact us directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed July 22, 2013

This is an older hotel. The rooms are clean and updated. Service was okay. The location was good for visiting SMU. There are some nice restaurants at Mockingbird Station, within walking distance. The Bush Presidential Library and SMU are within walking distance as well.

  • Stayed July 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ALeMire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Magnolia Hotel Dallas-Park Cities, responded to this review, August 6, 2013
Dear ALeMire,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.

However, We’re sorry we fell below your expectation regarding the property condition. We will look into this point. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ruston, Louisiana
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

Check in was super easy with very friendly staff! Decor of hotel very hip - open lounge area was very inviting and comfortable! Room was nicely decorated and very clean. Breakfast buffet had lots to choose from and very tasty. Location is very good and convenient to get to. A wonderful time!

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ckgibbz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this review, August 25, 2013
thank you for taking the time to comment on your recent stay ! We are certainly glad you enjoyed your stay ! I appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal
Level Contributor
140 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

The hotel had just finished a complete renovation as well as a re-labeling from Radisson to Holiday Inn. As a result of the renovation, the rooms were terrific. They’re large; the beds are comfortable and the bathroom is up-to-date. In terms of amenities, a great TV, refrigerator, and free Internet. The hotel location is fine, too---on the North Central Expressway but also within an easy walk of the DART. I needed DART to attend a conference at the convention center (all of the downtown rooms were booked). Was pleasantly surprised by how well this plan worked. It’s also an easy walk to Kroger, if you want to pick up a meal and eat it in the room. The front desk staff is extremely friendly and polite, but not 100 percent attentive to details. I had advised them that a package was being delivered to me. I asked where it was after it had been delivered and they said it hadn’t arrived when I could see it on the counter. Also, as of May 2013, the Supershuttle (and perhaps other similar services) was not aware that the Radisson was now a Holiday Inn. As a result, it was impossible to make reservations for airport transportation to the hotel (I just said I was at the Radisson when making return reservations). But one expects a few minor glitches with travel and overall, I would strongly recommend this hotel.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SAC-from-Montreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this review, August 25, 2013
Thank you for taking the time to comment on your recent stay ...... We have addressed the slow response as it appeared to be a theme when I became GM at the property in July. We have implemented a call back program to follow up on guest request .. We've also hired all new Front desk agents who will now go beyond the call of duty to ensure our guest are happy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sumner, Washington, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

Nice hotel. Very comfortable beds and located near shopping and restaurants, as well as the DART train at Mockingbird Station. Starbucks located within walking distance. Nice bar and restaurant on site. Indoor pool which is disappointing in such a warm climate, never even used it. Staff is friendly, but very slow in response. Requested extra towels one evening that never arrived, and other friends who were promised refrigerators never got them, while others who had just checked in had them. All in all a great stay though, would recommend this hotel and stay here again.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Keri T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin G, General Manager at Magnolia Hotel Dallas-Park Cities, responded to this review, August 25, 2013
thank you for taking the time to comment on your recent staff ... I have met with my team and we have sense implemented a call back program that allows us to call back 15 minutes to ensure the guest receive what they asked for. I truly appreciate your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Magnolia Hotel Dallas-Park Cities

Property: Magnolia Hotel Dallas-Park Cities
Address: 6070 N Central Expy, Dallas, TX 75206-5202 (Formerly Holiday Inn Dallas Central - Park Cities)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#67 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Magnolia Hotel Dallas-Park Cities 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
Radisson Dallas
Dallas Radisson

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