Stayed at the Hyatt Regency Dallas-Reunion Arena for Crimes Against Children Conference (Aug.12-Aug.16, 2007). Check-in on Sunday was a snap. 2,500 conference attendees present from law enforcement, d.a. offices, mental health, and social work fields. I was initially booked a room facing west, and found that a/c was not working. Requested engineering to fix a/c and was told that I would be moved to another room. Room arrangements were made within 15 minutes. Was assigned to 26th floor with a panoramic view of the Dallas Skyline! Wow! No a/c problem here. However, hallways were warm.
Room itself was large enough for myself, wife and 3 year old daughter. Plenty of space - desk, sofa chair w/ ottaman, pillow-top king bed, 27" T.V., microfridge, beautifully appointed bathroom w/ typical Hyatt touches. Carpeting and window drapes a little outdated.
All staff (valet parking attendants, bellman, concierge, check-in/registration) were professional and very courteous. My daughter lost a blanket for her plush toy, and cleaning staff found it and returned to my daughter! What a wonderful touch!
Room service exceeded my expectations. Portions were large, and always received a follow-up/courtesy call from room service if everything was satisfactory.
Hotel is "connected" to downtown via underground walkway that leads to Union Station and Light Rail platform. Very easy to use and take to shopping/eating areas of Downtown (West End).
Valet parking is a little steep @ $18 + tax, but very convenient with minimal wait for your vehicle to be brought out, with in/out privileges. There are city-owned parking lots to the north and south of hotel and charge $10, but NO in/out priveleges. Pool very small relative to number of rooms, but was hardly used by guests during my stay. Pool never had more that 4-5 kids in it at anytime.
Never found any beggars, or panhandlers around the hotel, but would avoid Union Station unless your walking thru it. Hotel is within 5 minute walk to West End District, Dealy Plaza, Sixth Floor Musuem, as well as Union Station DART light rail stop.
Hotel atrium is very pleasing to view and spend the afternoon just people watching. Prices for breakfast / lunch buffet run $15/pp. Explore other eating venues via 2 min. light rail ride to West End district.
Check-out was a breeze. Slight wait for valet parking because of enormous amount of guests checking out of hotel on Aug. 16, but handled well.
Rate was $113 + tax /nt., but I'm sure that priceline / hotwire deals are out there. Lots of praises for this hotel in spite of prior reviews. I really felt and was treated like some VIP.
-Hotel connected to light rail station via tunnel. Costs $2.50 for all day pass, incl. bus routes
-If possible, consider parking vehicle in $10 lot, and use light rail to get around downtown and nearby attractions.
-Use a map to get familiar with streets around hotel as downtown one-way streets can be confusing.
-Drive defensively in downtown expressways.
-Very helpful concierge, utilize to eliminate uncertainties about attractions, shopping/dining options.
- Official Description (provided by the hotel):
- Hyatt Regency Dallas is located downtown, conveniently connected to landmark Reunion Tower and historic Union Station. The hotel has 1,120 guest rooms, 42 suites, an outdoor pool and Hyatt StayFit Gym. Conveniently located near the Convention Center, the historic West End District and Dealey Plaza, the American Airlines Center and shopping centers. The hotel also has the longest running AAA four-diamond distinction among convention hotels in downtown Dallas. ... more less
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- Also Known As:
- Hyatt Regency Dallas Hotel Dallas
- Dallas Hyatt Regency
- Hyatt Dallas