Upon arrival I had a few minute wait to be checked in. This was reasonable considering the hotel was at capacity. The person checking me in was super friendly and engaged me in conversation and offered suggestions of what to do in Dallas.
The room was average. Beds a not that comfortable. We had a bath to that nada drainage issue that plagued us the whole stay. An inconvenience but you just had to wait 20 minutes after each shower. There was ample desk room. The TV was a bit small for the size of the room. They do have all electronic window treatments which were fun to use. We had a city view room which was nice. The windows are not sealed well enough and lots of the noise from the trains going by filter into the room.
Room service was prompt. Food was average. The Centenial restaurant had a nice breakfast selection. The only complaint I had was that the toasters took nearly 15 minutes to toast two pieces of bread. Service was friendly.
There is a FedEx Office on site with reasonable hours. They turned around a project for me very quickly.
It was nearly impossible to find the elevator to the Wolfgang Puck restaurant in Runion Tower. We were foiled for three days in figuring it out. We finally asked someone who knew. Definitely need much better signage to direct traffic.
The Hyatt Regency is located on the DART light rail system. This makes it extremely convenient to get around town. It costs only $5 per day for a ticket. You access the system through a tunnel in the hotel. It is also within 10 minutes, by foot, to shopping and restaurants.
- Official Description (provided by the hotel):
- Hyatt Regency Dallas is located downtown, conveniently connected to landmark Reunion Tower and historic Union Station. The hotel has 1,120 guest rooms, 42 suites, an outdoor pool and Hyatt StayFit Gym. Conveniently located near the Convention Center, the historic West End District and Dealey Plaza, the American Airlines Center and shopping centers. The hotel also has the longest running AAA four-diamond distinction among convention hotels in downtown Dallas. ... more less
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- Also Known As:
- Hyatt Regency Dallas Hotel Dallas
- Dallas Hyatt Regency
- Hyatt Dallas