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“Great hotel - superb location”

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Hyatt Regency Dallas
Ranked #21 of 201 Hotels in Dallas
Certificate of Excellence
GreenLeadersBronze level
Minneapolis, MN
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Great hotel - superb location”
4 of 5 bubbles Reviewed November 15, 2012

I stayed here for four nights for a work conference and had a very nice stay. As there were several large groups on property coming in around the same time, there was a line at check-in. I have never in all my years travelling, had a check in process go as quickly and easily as I did here. The front desk staff is to be commended as they did a terrific job with the amount of folks they had coming in at one time. Everyone was very pleasant and it was nice to see the front end managers up in the lines talking to people and making sure everyone was taken care of.

The hotel is going through some renovations and several floors were blocked off, but I had a refurbished room and it was very nice. Very modern, super clean and comfortable with a fantastic views of Dealey Plaza, the Grassy Knoll, the Book Depository and downtown Dallas. The only downside to the hotel, if you are on the side facing the plaza is that you will hear the train that runs between Dallas and Fort Worth. If you are a light sleeper, I would recommend getting a room on the other side of the building. It wasn’t a big bother to me, but the one morning I wanted to sleep in, I heard the trains at 6 am. Oh well! The view more than made up for this one issue! There is an empty fridge in the room (no mini bar) which was nice to have cold water or sodas in your room if you wanted.

I’ve attended and planned several meetings where you have to run from one end of the property to the next to get from meeting room to meeting room, but at the Hyatt Reunion, everything is spaciously in a close proximity to everything. The different levels are easily accessible via escalator or elevator and the rooms were clean and comfortable (not too hot and not too cold). There are several restaurants on the second level as well as a coffee shop on the main level serving Starbucks coffee and a gift shop. If you are up for a pricer meal and you like Asian fusion, then make reservations for the Five Sixty Wolfgang Puck restaurant in the Reunion Tower that is attached to the hotel. Great views in this rotating restaurant with really good food.

The location is key for the Hyatt Reunion – you are within walking distance to West End, where there are several restaurants and shops and for history buffs, as mentioned, you are right near where President Kennedy was assassinated. There are several tours from bus to walking to horse drawn carriage that will point out all of the historical sites along the way. While I didn’t have time for a tour, I was able to walk through and overhear a tour and go visit the museum across from the depository.

I would definitely return to the Hyatt Reunion for business or leisure travel.

Room Tip: If you are a light sleeper, do not get a room that faces Dealey Plaza or DT Dallas - the trains run...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amh1769
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, December 10, 2012
Wow, what a great review! Thank you for going into such great detail about your stay. Hyatt Regency Dallas is located right next to Union Station making rail travel convenient, and we're easily accessible from Dallas' major freeway systems. Dallas has such great attractions such as the new Perot Natural History Museum, the Winspear Opera House, American Airlines Center, Sixth Floor Museum to name a few. I hope we'll be seeing you again soon.

Fred Euler
General Manager
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3,483 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (723)
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English first
Montreal, Canada
1 review
5 of 5 bubbles Reviewed November 13, 2012

The rooms have just been renovated and include an authentic Eames chair... Need I say more? Close to the hip Arts Bishop district in Dallas, right at the landmark of the city (Reunion tower), the 6th floor museum and the infamous Daley plaza; location is great. A definite try for business travelers!

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bensauve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, December 10, 2012
Thank you for your five star review of Hyatt Regency Dallas. I especially appreciate you mentioning our staff, as we pride ourselves on delivering authentic hospitality to our guests. Dallas is a city of warm and friendly people, and so too are the Dallasites who staff our hotel. Thank you and please come visit again.

Fred Euler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annapolis, MD
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed November 13, 2012

Great high pressure showers and impeccably clean rooms. The room was extremely spacious and the bed was extremely comfortable. Room darkening shades made it easy to block out the lights from the traffic outside. Would recommend a city view room rather than facing the highway. Ren

Fitness center on site.

Wish Hyatt had a more reasonable internet plan. When you have multiple devices, it can be expensive.

The staff is extremely helpful. Room service menu isn't much in my opinion and the onsite restaurants are just fair.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrscherry2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, December 10, 2012
Thank you for your great review on TripAdvisor. Hyatt Regency Dallas enjoys being within walking distance of the Dallas Convention Center and many attractions as well as being connected to Union Station and Reunion Tower. Our $50million guestroom renovation has transformed our guestrooms into a traveler's oasis with upgraded finishes and amenities. We look forward to welcoming you back soon.

Fred Euler
General Manager
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Louisiana
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed November 10, 2012

I stayed here for three days while attending a conference. The meeting rooms were very nice but the real plus was the guest room. I had a double, and it had an amazing amount of space including lots of room for working. I would have preferred an easy chair to the rather hard lounger, but otherwise it was extremely comfortable, and the automatic blinds were great. The room was recently renovated, and work was still going on but wasn't noisy except for a few times. The staff is also VERY friendly and helpful. I didn't use the workout facilities or pool so can't comment on those. Be warned, no free internet in the guest rooms, but available by the coffee shop. Valet parking was pricy but cheap outside parking was available a walk away. I would definitely recommend this hotel for the business traveler.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pittypat45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, December 10, 2012
Thank you for your five star review of Hyatt Regency Dallas! Our recent renovation has transformed our guestrooms into a traveler's oasis, with convenient amenities as well as luxurious touches. I especially appreciate you mentioning our staff, as they are the heart of what Hyatt delivers, authentic hospitality. Thank you!

Fred Euler
General Manager
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Level Contributor
119 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed November 10, 2012

Came to Dallas for a business seminar, Hyatt Reunion was flow over hotel to Omni Convention Center, thought it would be convenient to CC but it really wasn't. Pulled up and asked for self park, only valet. Registration was easy, already had my room reserved with my Club ID. Room was nice and comfortable, Wifi was included with my Platinum membership, that was nice, hate having to pay Wifi for 3 instruments. When I went down to try agent to convention given directions, turns out about 5 blocks in not great area. Hotel is nice Hyatt some floors being remodeled but location not great.

Stayed November 2012, traveled on business
Helpful?
Thank Palman13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, December 10, 2012
Thank you for posting your review on TripAdvisor. I'm so glad you enjoyed your stay at Hyatt Regency Dallas. While the Dallas Convention Center is within walking distance of our hotel, it's also accessible from light rail at Union Station which is attached to the hotel. Thank you for choosing Hyatt, and I hope we'll be welcoming you back again soon.

Fred Euler
General Manager
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Tacoma, Washington
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 10, 2012 via mobile

The renovated rooms at the Hyatt are really nice. If you get an unrenovated they are not very nice. There is some noise and dust from the renovation. Speaking of noise, the train yard next door is really loud. For the good, the staff is really amazing. They are all friendly and helpful. The food from room service is also really good. Over all this is a decent business class hotel.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlexTravel253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, December 10, 2012
Thank you for posting your 4 star review of the Hyatt Regency Dallas on TripAdvisor. The good news is that our total guestroom transformation is underway, and every day brings more and more renovated rooms into service for our guest's enjoyment. Thanks for mention our service!

Fred Euler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
1 review
5 of 5 bubbles Reviewed November 9, 2012

I travel quite a bit on business and have stayed with many different hotel chains. The Hyatt Regency Dallas became my home away from home for many months. The newly re-designed rooms are very comfortable and great for working. The best part of this place though is the staff. The front desk folks, room service, maids, bar staff, shop staff, and even the valet parking guys are all friendly, attentive, and really go out of their way to make your stay pleasureable.

Room Tip: Ask for a city view.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThunderFan123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattDallasDFWPR, General Manager at Hyatt Regency Dallas, responded to this review, December 17, 2012
Thank you for your 5 star review on TripAdvisor! Hope to see you again at Hyatt Regency Dallas when you return to downtown Dallas.

Fred Euler
General Mananger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Dallas

Property: Hyatt Regency Dallas
Address: 300 Reunion Blvd E, Dallas, TX 75207-4409
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Dallas
#12 Business Hotel in Dallas
#14 Family Hotel in Dallas
#15 Luxury Hotel in Dallas
#22 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Dallas 4*
Number of rooms: 1120
Official Description (provided by the hotel):
Hyatt Regency Dallas at Reunion is located adjacent to the downtown historic district and is connected to landmark Reunion Tower and historic Union Station. The hotel has 1,120 guest rooms, 42 suites, an outdoor pool and newly renovated Hyatt StayFit Gym. Conveniently located near the Convention Center, West End Entertainment District, American Airlines Center, business, sports, cultural and shopping areas. The hotel also has the longest running AAA four-diamond distinction among convention hotels in downtown Dallas. ... more   less 
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Also Known As:
Hyatt Regency Dallas Hotel Dallas
Dallas Hyatt Regency
Hyatt Dallas

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