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“An ok place for a few days stay.”

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Hawthorn Suites by Wyndham Dallas Love Field Airport
Ranked #133 of 203 Hotels in Dallas
Bulkington, United Kingdom
Level 5 Contributor
53 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“An ok place for a few days stay.”
Reviewed October 23, 2013

Unlike our usual stop-offs whilst touring (motels), this establishment is laid out in the form of an exclusive cul-de-sac on a quiet backwater off the main city highway. Each 'house' is, in fact, 6 apartments creating a roughly square block. There is a reception/lounge/breakfast room building at the entrance to the complex with a swimming pool alongside.
The accommodation consists of a through lounge/bedroom with provision to pull a divider across for privacy, if required. Off the lounge end and separated by a breakfast bar/divider is the kitchen area and bathroom whilst at the other end is a walk in closet and a sliding glass door leading to a private balcony.
The kitchen is furnished with a large electric stove,dishwasher,fridge/freezer,microwave and double sink with waste disposal.
In the lounge area is a sofa, desk with chair, flat screen tv and an open log fire. Air conditioning is ducted with the coolers placed outside.
Altogether, the unit was well equipped for a more prolonged stay and was clean and well decorated.
So far, so good. On the minus side, during our 5 night stay we failed to work out the logic in the housekeeping schedule. The in - room coffee maker started with 2 decaff. and 2 regular coffee pods along with four condiment packs. From the first day onwards this was replenished on a haphazard basis, sometimes only decaff. supplied at others only 1 or 2 pods replaced and on all occasions sweetener sachets were omitted. Towels, soap/shampoo and face cloths were always lacking the required replacement quantities. Despite having to go to reception on every day to collect what was not provided and at the same time politely pointing out the inconvenience caused there was absolutely no improvement during our stay and no apology!
Back to the plus side, breakfast was fine - fresh coffee and juice, hot patty, biscuit and scrambled egg always available. Yogurt and muffins were also to be had. In addition there was a waffle maker and toaster. The room itself had a good ambience and appeared adequately sized.
To sum up, a restful and pleasant place to stay let down by housekeeping and the indifference of staff to our needs - a bonus, however, being that for stays of 5 days or more the room rate was discounted.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RalphMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field Airport, responded to this review, October 25, 2013
Thank you for your feedback! We are glad to know your stay with us was overall a good one, and we are disheartened that our Housekeeping department was lacking. Rest assured, the issue has been taken care of and we look forward to having you stay with us again in the future.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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  • English first
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English first
San Antonio, Texas
1 review
Reviewed October 17, 2013

This was a great place to stay. Also, very affordable. I loved the spaciousness. I thought that the owner did an awesome job turning an old apartment complex into a hotel/suite. The only issues I had were some maintenance issues; i.e. the shower head was at my chest and I'm 5'9" (not really sure how that passed the building inspection); also, the door was extremely hard to open (good thing I'm not old or weak, otherwise I wouldn't be able to get in or out). Other than that there wasn't any major issues.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field Airport, responded to this review, October 23, 2013
Thank you for your feedback! We are pleased to hear your stay with us was a good one. We also thank you for your suggestions, as we can take them and make your stay an even better one when you stay with us again. Happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Meridian, Mississippi
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 1, 2013

Had a great time. Room was comfy; place looks like an apartment complex turned into hotel. Awesome concept. Great value & location. I would definitely come back. The best thing is the full kitchen (fridge, stove, microwave, dishwasher, cooking utensils etc.)

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DALLASHAWTHORN, Manager at Hawthorn Suites by Wyndham Dallas Love Field Airport, responded to this review, October 4, 2013
Thank you so much for your feedback! We are very pleased to see that you had a great stay with us and we can't wait to see you at our property again. Happy travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Dallas Love Field Airport

Property: Hawthorn Suites by Wyndham Dallas Love Field Airport
Address: 7900 Brookriver Dr, Dallas, TX 75247-4910
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #133 of 203 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Dallas Love Field Airport 2.5*
Number of rooms: 97
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Also Known As:
Hawthorn Suites By Wyndham Dallas Love Field Hotel Dallas
Dallas Hawthorn Suites
Hawthorn Suites Dallas

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