It all started when they gave me a room that was already occupied and I walked into the occupied room. At check in they told me shuttle ran to convention center, NOT within their mileage we found out in the morning. Walked to the office in the morning to find out someone didn't show up for work, no continental breakfast that day. Found dirty towels with hairs on them. Room key had to be reprogrammed 3 times. Last day of our stay went to the breakfast bar at 8:40am (closes at 9:00am) all food was practically gone, there was about 12 people trying to scrape the pans for the last morsel of food. Room was in obvious disrepair: broke closet doors, broke curtain rods, security bolts on access doors barely secured to door frame. Second egress (2 story room) had two tiny screw-on slide bolts for security, minimal wi- fi service. Also no shuttle service to DFW airport. Bad Wyndham experience! Wonder if all Hawthorn Suites operate this way.
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- Also Known As:
- Hawthorn Suites By Wyndham Dallas Love Field Hotel Dallas
- Dallas Hawthorn Suites
- Hawthorn Suites Dallas