We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Room for Reasonable Price”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza Hotel Dallas Downtown
Ranked #132 of 206 Hotels in Dallas
Reviewed March 9, 2014

We were in Dallas a few weeks ago and stayed at the Crowne Plaza Hotel Downtown Dallas. We weren't sure what to except (since Trip Advisor reviews are both good and bad) but I'm very pleased to report: I LOVE THIS HOTEL. Upon arrival we were greeted like family. We specifically asked for a room near the elevators and the front desk person was happy to change our assignment to match our request. The room was great. Very clean and well laid out. Our bed was comfortable and there was ample towels. The free WIFI Internet service was a extra surprise!! After a long day of shopping in the Art District, we enjoyed a pleasant evening at the in house THRIVE Nightclub. We found the food excellent, prices fair and service very good! I'm glad we stayed here and do plan to return!!

  • Stayed: February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Al D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded March 13, 2014

I'm thrilled to hear that you were so pleasantly surprised, Al! We work hard to provide an exemplary experience on all levels, and it sounds as if that's exactly what you got. You'll have to come see us again the next time you're in Dallas — we'd love the opportunity to host you again!

All the best,
Shanna, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,338)
Traveler rating
Traveler type
Time of year
Language
  • More languages

783 - 789 of 1,338 reviews

Reviewed March 8, 2014

We arrived after a long delayed flight for a busieness conference in Dallas. A coworker of ours arrived earlier than us and thankfully checked in for our rooms. If she had not our rooms would have been given away! Upon entering the room we were accosted by a very strong mold and mildew smell. Called the front deal to ask for a new room and none are available until tomorrow. He acted as if he was surprised that we thought the room smelled and asked if it was from cigarette smoke... Which smells nothing like mold. This hotel is a health hazard. Do not stay here. I would not be surprised if I wake up sick in the morning. I do not know why it has so many good reviews.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank darcy815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded March 10, 2014

I appreciate you reaching out about your experience here, Darcy. This is certainly not the type of experience we're striving to provide, and I hope you'll accept my apologies if your stay was anything less than top-notch. In situations like these, it's helpful to us if we know which room you were staying in so we can follow up on it. Would you be willing to get in touch directly? Thank you again for reaching out and I'll hope to hear from you soon.

Best,
Shanna, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014

Just wanted to put in a little note to let anyone who wants to stay at a great hotel in Dallas that this is the place to stay!!! Everything at the hotel was #1 and I would highly recommend this establishment!

  • Stayed: March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded March 11, 2014

Your recommendation goes a long way here, and I can't tell you how much I appreciate it, Joe! I'll be sure to let our team how impressed you were from start to finish. We hope you find your way back to Dallas sometime soon — we'd love the opportunity to host you again!

Take care,
Shanna, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014

We took a quick trip to Dallas last weekend and need a hotel that was located right in the heart of Downtown Dallas. Our friend recommended this one and I have to say, it was perfect!! Our goal was to attend an event at the House of Blues and the hotel was walking distance for us! Not only that, but we found the hotel staff to be so very accommodating, taking care of our every need. The room was clean and comfortable and included free Internet Service as well. Everything we needed! We plan further trips to Dallas and the Crowne Plaza Hotel has moved right up to the top of our list of places to stay!!

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lori C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded March 11, 2014

Thank you for the lovely review, Lori! I'm so happy we were able to offer you the perfect place to rest up for your big event. There's nothing like being right in the middle of the action, is there? We'll see you next time!

Cheers,
Shanna, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014 via mobile

My husband and I enjoyed a lovely Valentine's "get away" last month in the heart of downtown Dallas at the Crowne Plaza Hotel. It was a spur of the moment trip so were weren't sure what to expect. I have to say, for being an older hotel, we were pleasantly surprised at all the modern amenities. Our room was clean and fresh with a very comfortable bed and furniture. There was free wifi in the room which, even on a romantic get away, was sadly quite necessary for both of us! We had dinner at the THRIVE nightclub and can honestly report that the food, drinks and most imporantly the service was excellent at a very affordable price. One of the nicest surprises was just how warm and friendly everyone was to us. From the front desk to maintenance personnel, everyone was exceptionally accommodating and made us feel right a home. We have put this hotel on our list of "must stay ins" and will do just that on our next trip to Downtown Dallas.

Stayed: February 2014, traveled as a couple
Thank csutherlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded March 10, 2014

There's nothing quite like a romantic getaway (Even when you have to make use of the WiFi!) and I'm so glad we could offer you the perfect place to have just that! You two will have to join us again soon — Dallas has so much to offer!

Cheers,
Shanna, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

Very comfortable surroundings and homey. Certainly luxury at an affordable price. Has all of your amenities right at hand, and The excitement of Dallas around you! Enjoy! You won't be disappointed. :-)

  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Barbara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded March 10, 2014

I'm so happy to hear that you felt right at home when you stayed with us, Barbara! There's nothing better than having a new, exciting city right at your fingertips, is there? It sounds like you very much enjoyed all that Dallas has to offer and we'll look forward to having you back again next time!

Cheers,
Shanna, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 4, 2014

Loved this hotel! Had everything I needed...internet, great pool (i'm a swimmer) and super close to the museums and restaurants onsite. I would definitely stay at the Crowne Plaza in Dallas again. I'm coming back!

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Andrea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ron G, Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded March 6, 2014

Thanks for the good word here, Andrea! It sounds like you really took advantage of everything Dallas has to offer, and I'm so glad we could offer you a centralized location to do just that. We'll see you next time!

Cheers,
Shanna, Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dallas hotels
Downtown Dallas
Hotel Indigo Dallas Downtown
Downtown Dallas
Hyatt Regency Dallas
Hyatt Regency Dallas
#24 of 206 in Dallas
4,224 reviews
Show Prices
Show Prices
Show Prices
Oak Lawn
Hyatt House Dallas/Uptown
Hyatt House Dallas/Uptown
#56 of 206 in Dallas
631 reviews
Downtown Dallas
Sheraton Dallas Hotel
Sheraton Dallas Hotel
#39 of 206 in Dallas
2,828 reviews
Downtown Dallas
Doubletree by Hilton Dallas Market Center
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Hotel Dallas Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Dallas Downtown

Address: 1015 Elm St, Dallas, TX 75202-3126
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #132 of 206 Hotels in Dallas
Price Range: $101 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Dallas Downtown 3.5*
Number of rooms: 293
Official Description (provided by the hotel):
Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Priceline, Expedia, Travelocity, Hotels.com, Hotwire, Orbitz, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Crowne Plaza Hotel Dallas Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dallas West End Hotel
West End Hotel Dallas
West End Dallas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing