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“Great Facility”

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Crowne Plaza Hotel Dallas Downtown
Ranked #132 of 207 Hotels in Dallas
Reviewed July 29, 2011

Everything you would need is in this hotel.
It is located in a very easy to navigate area.
Lots of restaurants close to shopping and close to the Dallas Convention Center.
It is also right around the corner from the West End and West End Transfer station.
Here you can get on the free local trains or catch the bus.
Very happy with this location.

Room Tip: Book early and become a Priority Club Member
See more room tips
  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank djfred49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Guest Relations Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded January 24, 2015

Dear Valued Guest,

We, at the Crowne Plaza Dallas Downtown, appreciate your comments, suggestions, and the fact that you stayed with us. We are currently going back through and touching any reviews that we did not respond to, just to let you, our valued guest know, that we do look at them and appreciate them. We also want all of our guests past, present, and future know that we will address any concerns brought forth, as we attempt to improve our property in every way possible. Thank you all again for your patronage and taking the time to review us here on tripadvisor.

Sincerely,

Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,159 - 1,165 of 1,339 reviews

Reviewed July 27, 2011

From the start, everyone was very friendly and helpful. Would definitely stay again.

  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank mds96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Guest Relations Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded January 25, 2015

Dear Valued Guest,

We, at the Crowne Plaza Dallas Downtown, appreciate your comments, suggestions, and the fact that you stayed with us. We are currently going back through and touching any reviews that we did not respond to, just to let you, our valued guest know, that we do look at them and appreciate them. We also want all of our guests past, present, and future know that we will address any concerns brought forth, as we attempt to improve our property in every way possible. Thank you all again for your patronage and taking the time to review us here on tripadvisor.

Sincerely,

Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 26, 2011

The hotel was great, the people were great and the service was amazing.

  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank eaohen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Guest Relations Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded January 25, 2015

Dear Valued Guest,

We, at the Crowne Plaza Dallas Downtown, appreciate your comments, suggestions, and the fact that you stayed with us. We are currently going back through and touching any reviews that we did not respond to, just to let you, our valued guest know, that we do look at them and appreciate them. We also want all of our guests past, present, and future know that we will address any concerns brought forth, as we attempt to improve our property in every way possible. Thank you all again for your patronage and taking the time to review us here on tripadvisor.

Sincerely,

Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2011

The trip was great and the place has a great breakfast area...

  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank adityajayam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Guest Relations Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded January 25, 2015

Dear Valued Guest,

We, at the Crowne Plaza Dallas Downtown, appreciate your comments, suggestions, and the fact that you stayed with us. We are currently going back through and touching any reviews that we did not respond to, just to let you, our valued guest know, that we do look at them and appreciate them. We also want all of our guests past, present, and future know that we will address any concerns brought forth, as we attempt to improve our property in every way possible. Thank you all again for your patronage and taking the time to review us here on tripadvisor.

Sincerely,

Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2011

This is my third week staying here. It's a close walk to the client site. The rooms are nice, and decently quiet. The pool is nice (too bad I don't get home until dark). The staff are friendly, and the food at the restaurant is good. All in all if your in town on business its pretty economical for the company.

  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Josehdz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Guest Relations Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded January 25, 2015

Dear Valued Guest,

We, at the Crowne Plaza Dallas Downtown, appreciate your comments, suggestions, and the fact that you stayed with us. We are currently going back through and touching any reviews that we did not respond to, just to let you, our valued guest know, that we do look at them and appreciate them. We also want all of our guests past, present, and future know that we will address any concerns brought forth, as we attempt to improve our property in every way possible. Thank you all again for your patronage and taking the time to review us here on tripadvisor.

Sincerely,

Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 21, 2011

Let's face it, this is not a brand new hotel. BUT, The staff is 5 Star, From Megan (and the others) at the front desk, throughout the various interactions with staff, it's been a long time since I've had a staff and hotel practices work so hard to make sure everything was a close to perfect as they could make it. The Staff and accommodations at this hotel Are OUTSTANDING. After 25 years of traveling all over the world and staying in many of the highest rated hotels, I have become of fan of no frills, but good quality hotels and seldom stay at full service hotels. My stay here was only a result of attending a conference and having an overnight meeting. I intended to stay one night and get out of Dallas. However, from Megan at the front dest, to housekeeping, to the room having adequate plug ins etc. This was such a great stay, I rebooked another night and had my other associate stay at the hotel. I didn't know that US hotels wee capable of this level of service and delight.
Hotels are brick and mortar, the staff is what makes it. This hotel staff is on par with the Shangri La Singapore in terms of attitude and little touches. GOOD JOB, Dallas Crown Plaza

Room Tip: Be nice to the front desk people. You will be rewarded.
See more room tips
  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Stochasticman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Guest Relations Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded January 30, 2015

Dear Valued Guest,

We, at the Crowne Plaza Dallas Downtown, appreciate your comments, suggestions, and the fact that you stayed with us. We are currently going back through and touching any reviews that we did not respond to, just to let you, our valued guest know, that we do look at them and appreciate them. We also want all of our guests past, present, and future know that we will address any concerns brought forth, as we attempt to improve our property in every way possible. Thank you all again for your patronage and taking the time to review us here on tripadvisor.

Sincerely,

Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2011

Great service, nice rooms, good location... I'll be back in my next visit

  • Stayed: July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank aorosia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian A, Guest Relations Manager at Crowne Plaza Hotel Dallas Downtown, responded to this reviewResponded January 25, 2015

Dear Valued Guest,

We, at the Crowne Plaza Dallas Downtown, appreciate your comments, suggestions, and the fact that you stayed with us. We are currently going back through and touching any reviews that we did not respond to, just to let you, our valued guest know, that we do look at them and appreciate them. We also want all of our guests past, present, and future know that we will address any concerns brought forth, as we attempt to improve our property in every way possible. Thank you all again for your patronage and taking the time to review us here on tripadvisor.

Sincerely,

Brian Angerer
Front Office Manager
Crowne Plaza Dallas Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Hotel Dallas Downtown

Address: 1015 Elm St, Dallas, TX 75202-3126
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #132 of 207 Hotels in Dallas
Price Range: $101 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Dallas Downtown 3.5*
Number of rooms: 293
Official Description (provided by the hotel):
Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more   less 
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Also Known As:
Dallas West End Hotel
West End Hotel Dallas
West End Dallas

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