Let's face it, this is not a brand new hotel. BUT, The staff is 5 Star, From Megan (and the others) at the front desk, throughout the various interactions with staff, it's been a long time since I've had a staff and hotel practices work so hard to make sure everything was a close to perfect as they could make it. The Staff and accommodations at this hotel Are OUTSTANDING. After 25 years of traveling all over the world and staying in many of the highest rated hotels, I have become of fan of no frills, but good quality hotels and seldom stay at full service hotels. My stay here was only a result of attending a conference and having an overnight meeting. I intended to stay one night and get out of Dallas. However, from Megan at the front dest, to housekeeping, to the room having adequate plug ins etc. This was such a great stay, I rebooked another night and had my other associate stay at the hotel. I didn't know that US hotels wee capable of this level of service and delight.
Hotels are brick and mortar, the staff is what makes it. This hotel staff is on par with the Shangri La Singapore in terms of attitude and little touches. GOOD JOB, Dallas Crown Plaza
- Official Description (provided by the hotel):
- Ideally situated in the heart of downtown, the Crowne Plaza® Hotel Dallas - Downtown provides travelers a home base with a short walk to the Dallas Convention Center and just six miles from Love Field Airport. Contemporary decor, elegant furnishings and signature Crowne Plaza® amenities provide a haven for business and leisure guests alike.Corporate and professional travelers enjoy easy access to the West End, Bank of America Plaza, Uptown McKinney Avenue, Renaissance Tower and Earl Cabell Federal Building. 30,000 sq. ft. of meeting space for up to 600, and perks such as a Crowne Meetings Director, a two-hour RFP response and a Daily Meeting Debrief. Our facility is certainly "The Place to Meet" among hotels in downtown Dallas, Texas and a great place to host a wedding, banquet or reception.Leisure guests also appreciate our hotel's convenient downtown locale. Dallas attractions, such as the West End district, American Airlines Center and the House of Blues, are less than a mile away, so you can easily walk to some of the major Dallas destinations.The Crowne Plaza® hotel Dallas - Downtown meets the needs of our guests with quality amenities, including 24-hour Fitness and Business Centers, an outdoor pool and our THRIVE Restaurant & Nightclub. Take advantage of the complimentary shuttle and sleep well with Crowne Plaza Sleep Advantage® amenities. ... more less
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- Also Known As:
- Dallas West End Hotel
- West End Hotel Dallas
- West End Dallas