Poor service and food in restaurant do to understaffing, one server for the entire restaurant. Refused to adjust bill to rate on reservation, my reservation was booked through the convention center in Dallas.When I called to ask to have the bill adjusted as they did for my co-workers they refused. Did not clean the room on 2 or 3 mornings. They left the trash in the sink of the bathroom and the dirty towels on the floor of the bathroom. The shuttle service was to take guests within a 5 mile radius, but when we asked to be picked up we were told that they would pick us up in an hour depending on the needs of guests coming from the airport as they had top priority. We took a cab for the 4 miles and paid out $32.00.
- Official Description (provided by the hotel):
- Travelers will find wonderful newly renovated accommodations at the Embassy Suites Dallas Market Center hotel. Our large suites, modern conveniences, free cooked-to-order breakfast and evening cocktails make us an ideal choice for anyone traveling on business or leisure. Our all new Atrio` restaurant and lounge is already a local favorite serving Texan cuisine. Embassy Suites Dallas Market Center is conveniently located nearby a wealth of local businesses, including the Dallas Medical community, as well as a host of tourist attractions just minutes from downtown Dallas. We provide complimentary airport transportation to and from Dallas Love Field Airport (DAL). ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Hotel Dallas-Market Dallas
- Embassy Suites Dallas
- Dallas Embassy Suites