Ok, I read all the negative reviews, but it did not stop me from booking. Bad move on my part. Here's what I experienced in my room: stopped bathroom sink, tub very slow to drain, filthy carpet, paint peeling off bathroom door, drippy faucet, pipe leaking under sink, a/c with no temperature control -- my room vacillated from 72 to 80 at all times, ok breakfast, manager reception had a surly female table busser, mediocre assortment of appetizers, intense mildew smell in main lobby (lots of overgrown vegetation and a fountain that would look good in old world Italy 100 years ago) -- the smell is a bit much when trying to enjoy breakfast.
Did I report this? Yes, to the smiling young desk clerk the morning of my 2nd day. I had printed out a nicely worded list of the items above that actually could have gotten addressed. His reply: Well, we will be undergoing a huge renovation this year. (sigh on my part -- what about us who are staying here right now?) "Well, we're getting the big screen TV's in now!" -- I'll sacrifice a flat screen TV for a clean room.
- Official Description (provided by the hotel):
- Travelers will find wonderful newly renovated accommodations at the Embassy Suites Dallas Market Center hotel. Our large suites, modern conveniences, free cooked-to-order breakfast and evening cocktails make us an ideal choice for anyone traveling on business or leisure. Our all new Atrio` restaurant and lounge is already a local favorite serving Texan cuisine. Embassy Suites Dallas Market Center is conveniently located nearby a wealth of local businesses, including the Dallas Medical community, as well as a host of tourist attractions just minutes from downtown Dallas. We provide complimentary airport transportation to and from Dallas Love Field Airport (DAL). ... more less
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- Also Known As:
- Embassy Suites Hotel Dallas-Market Dallas
- Embassy Suites Dallas
- Dallas Embassy Suites