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“Not bad, location good”

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Sheraton Dallas Hotel by the Galleria
Ranked #85 of 207 Hotels in Dallas
GreenLeadersSilver level
Reviewed September 28, 2010

Room was comfortable, and slept well. I would recommend this hotel to other travelers.

  • Stayed: September 2010, traveled on business
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Thank ClickTheGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aasaad, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this reviewResponded October 12, 2010

Thank you for your kind comments.
Sincerely,
Bill Bunce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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568 - 574 of 661 reviews

Reviewed September 7, 2010

We stayed 2 nights at the Sheraton and loved the hotel. The check-in was very quick and efficient and the beds were wonderful! Armando Galindo was our check-in host and was always smiling and helpful with any questions that we had. The pool was very clean. I would highly recommend this hotel.

  • Stayed: August 2010, traveled with family
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Thank RLCgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aasaad, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this reviewResponded October 12, 2010

We receive a lot of complements on our "Sweet Sleeper" beds, glad you enjoyed it. Armondo is always full of smiles!
Sincerely,
Bill Bunce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 5, 2010

Excellent hotel, friendly staff, very clean and comfortable. Good location nr to the Galleria shopping mall, although to see the sights in Dallas and around Dallas you need a hire car without doubt. Be careful of speedy, competitive drivers though, there are lots of intimidating drivers in Dallas. We'v driven all over parts of America, the drivers in Dallas are some of the worst and very scary

  • Stayed: May 2010, traveled as a couple
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Thank HeartSummer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aasaad, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this reviewResponded October 12, 2010

We love to hear "clean". Glad you were able to shop at the Galleria!
Sincerely,
Bill Bunce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2010

The rooms we stayed in was nice and looked new, bed was comfortable. Bathrooms kinda small and old looking. Had our 16 month old baby with us and she loved the bed and enjoyed running around the room. They charge for the bottle water in the room and wifi so be warned. Checked out the pool but did not use it, 1/4 of the pool was inside the building and the rest outside. Stayed for 2 nights, housing keeping did not clean our room though. It was around 9 when we back back in and just let is go. Other than that, stay was good and would come back. Hotel is close the Galleria and the tollway w/c was very convenient for me. Parking is free.

  • Stayed: June 2010, traveled with family
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2  Thank TX0810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aasaad, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this reviewResponded October 12, 2010

Thanks for your kind comments, & deeply apologize for your room not being made up. We will make sure to do so next time!
Sincerely,
Bill Bunce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2010

The hotel is really nice and clean. The rooms are good but the bathroom is rather small, the bath itself slippery and has no place for putting the shampoo and staff.
Regular rooms has no fridge. We also stayed in a junior suit that wasuchmore comfotable and had a fridge, though bathroom was thw same.
The hotel staff is really nice and friendly.
Nice buffet breakfast, offering quite a big veriaty.
Above all, the great location next to the galleria is Really great, its just a short walk, and you can take the hotel's shuttle for free.
Dont let the proximity to the highway scare you, you can not hear it and if you wish they'll give you a room in the other side.

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Thank Tali-n-Erez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aasaad, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this reviewResponded October 12, 2010

Thanks for your kind comments, we also welcome comments regarding our staff members. Thank you again, see you on your next trip.
Sincerely,
Bill Bunce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2010

This hotel is conveniently located by I 635 and Dallas North Tollway, across from the Galleria. The rooms on the side facing the highway are noisy. The pricing is usually very good, and represents good value. Rooms are well furnished, and the houskeeping is good. Didn't try the restaurant. Free internet access available in the lobby area.

  • Stayed: April 2010, traveled on business
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Thank irfanTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aasaad, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this reviewResponded November 17, 2010

I am glad you enjoyed your stay!When are you coming back? Thanks for your business & positive critique.
Bill Bunce

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Reviewed May 22, 2010

This Sheraton is on the LBJ Freeway, nestled between business buildings and storage facilities. The outside is not so flash - looks like a Wyndham - in fact tell the taxi driver that, it will help them find it.

Inside is standard Sheraton, elevators are toward end of life but got me to my floor (card required). I was think this would be a rough night but I would go to my meeting and be back to DFW trying to forget.
Things got better - the room had good space, new TV etc, comfortable beds, swimming, fast wireless internet which was not charged for "because we had some criticism about it, rewired it and make it free til the end of the month."

Ok, I need food, I am not walking anywhere and I am tired (there is a shuttle bus to Galleria shopping and radius of 15 miles - did not test). The restaurant closes at 10pm and its 10.15. The bar is open for food til 11pm. I am thinking about raiding the nuts and chocolate in the minibar but decide to head down to bar.

Bar: There are several big screen TVs, nice area to sit, reasonable wine list by glass, menu has a good range. The lady doing the bar, Jenni, is pleasant, courteous, efficient and non-intrusive but welcoming - offers my choice of TV channels. Food is actually excellent and well priced. I had fish, usually a no-no in TX but it was great.
OK.

Sleep: good. Shower etc: better than adequate.
Meeting: well appointed rooms, no AV problems, excellent breakfast and lunch.
Boarding pass: they have a new Sheraton link center in the lobby - free internet on big screen desktops and from your laptop, apparently. Printer.

This is a meeting hotel and a stop over for people driving by or using as a hub.

I am fussy and cranky when tired. They actually won me, must becoming sentimental as I age ...

  • Stayed: May 2010, traveled on business
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Thank DoesNotGetOutMuch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aasaad, General Manager at Sheraton Dallas Hotel by the Galleria, responded to this reviewResponded November 17, 2010

Thank you for your kind comments, It sounds like you are a seasoned road warrior. We are delighted to have passed your test, Come back soon!
Bill Bunce

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Dallas Hotel by the Galleria

Address: 4801 Lyndon B Johnson Fwy, Dallas, TX 75244-6002 (Formerly Sheraton Dallas North Hotel by the Galleria)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Dallas
#28 Business Hotel in Dallas
#34 Romantic Hotel in Dallas
Price Range: $95 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Dallas Hotel by the Galleria 3.5*
Number of rooms: 309
Official Description (provided by the hotel):
Newly refreshed after an extensive $17 million renovation, The Sheraton Dallas Hotel by the Galleria offers a contemporary space with upgraded amenities and a welcoming design. Located three blocks away from the Galleria Mall, our hotel is surrounded by more than 200 Fortune 500 companies in the heart of the North Dallas business corridor.Warm and comfortable, our guest rooms will make business and leisure travelers feel right at home. Great standard amenities such as High Speed Internet Access, a working desk, and an ergonomic chair will keep you connected to what’s important.After a busy day, you can relieve your stresses with a little exercise or relaxation in the state-of-the-art fitness center and outdoor pool. Or if you’d prefer to explore the city, we offer complimentary transportation to and from nearby locations—including the Galleria Mall, where you’ll find Macy’s, Saks Fifth Avenue, Nordstrom’s, and over 400 specialty shops and boutiques, as well as an indoor skating rink. ... more   less 
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Also Known As:
Dallas Sheraton

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