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All reviewsdouble treewarm cookiesgalleria mallnice hotelbusiness tripnorth dallasfront desk staffconvenient locationbreakfast buffetenjoyed my staydallas areafitness centerwalmartconferencemeetingaccommodationsfreeway
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Reviewed August 1, 2013

We were a group of about 12 couples in Dallas for a wedding. This place is great from the front desk reception to the maintenance person who corrected an internet problem within 5 minutes of calling.
There are two breakfasts to pick from.....a continental and a full buffet. We had the hot buffet which was just super.....hot and fresh.
The people at the front desk could not be more helpful and friendly especially MICHELLE. Ask her or any one else for a cookie and you'll get a hot chocolate chip one....any time of day with a smile.
Rooms were very nice with ONE EXCEPTION.....no small fridge or m/wave which is really strange. Cheepie motels even have those.
Yes, lots of construction going on around the hotel.....actually all of Dallas for that matter.
Hotel has a shuttle that will take you to the Galleria as well as the many Beltline Road restaurants and pick you up when your done ( by 11:00 PM )

  • Stayed: July 2013, traveled with friends
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Thank jayhawk1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

I really enjoyed my stay. There was serious road construction going on about 1000 ft away and we didn't hear it. The room was nice and it was just a nice relaxing evening allowing us forget about the outside world for a night.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Camper28447
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

My travel staff picked this and I had no idea where I was going. For a general business hotel this is an outstanding location. First class all the way and a great bargain. I'll be staying here any time I go to Dallas in the future.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Rusty W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

Hank Re and his staff are SUPERB when it comes to booking an event with the Double Tree Galleria. Because of their wonderful attitudes and ease of working with them, we've booked three events there for our company and continue to check with them first regarding availability on all future events.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Jacqueline A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

This place needs lots TLC and an update very soon. For the location, you would think you're automatically getting a nice hotel. Don't be fooled, you will not be able to walk to the Galleria. Until yall get rid of those plastic, fake pancakes and it together decor-wise, I'm staying with EMBASSY and the other brands! Stay away from that awful chef that cooks your eggs and waffles unless you want a horrible start to your day. Good Luck with this location.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank jamestm1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon R R, General Manager at Doubletree by Hilton Near the Galleria, responded to this reviewResponded July 31, 2013

Thank you for your feedback-- we're sorry your breakfast didn't live up to your expections. We appreciate your suggestions and will share them with our Chef, kitchen staff and servers whose goal is to serve our guests fresh, tasty, healthy breakfast meals. We normally get favorable comments regarding breakfast and Collins our omelet chef at breakfast and will be sure to review the items and concerns you mentioned further with the team.
Sincerely,
Gordon Rostvold

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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