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Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
Ranked #124 of 203 Hotels in Dallas
Wallkill, New York
1 review
“Thank you”
Reviewed September 12, 2013

When we started looking for where our next stay was going to be, we didn't have Country Inn & Suites as our first pick. We just needed a calm and clean place to relax. When we walked into the Inn, we were so impressed with the look and feel of the place, especially with how nice Kory Nooner and the rest of the staff were. The hotel has a great design, a calming atmosphere, and great staff. The staff members were very pleasant and courteous with all the guest. The breakfast was not your typical continental breakfast, the food was well organized and tastes great. The rooms were well kept. I never walk barefooted in any hotel but i felt comfortable enough that the room was clean enough that i walked barefooted a few times. We have been back home for a week now and no foot infections. The rooms look and feel as amazing as the pictures online. Thank you Kori and to your staff for making our stay a very pleasant one. We will definitely stay with you guys on our next vacation to Fort Worth, Dallas

  • Stayed September 2013, traveled as a couple
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Helpful?
Thank Lawrencia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kori_nooner, General Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review, September 15, 2013
Dear Valued Guest, I would like to thank you for taking the time to tell others about your recent stay on TripAdvisor. I am delighted that you both enjoyed your stay with us. It is my commitment that each guest experience a comfortable and problem free stay. Thank you very much for allowing us the opportunity to serve you. I hope you will visit us again very soon!
Kori Nooner; General Manager
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409 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
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English first
New Orleans, Louisiana
1 review
Reviewed September 3, 2013

Enjoyed my extended stay at Country Inn over this past weekend. Great friendly staff especially during the breakfast hours. Catered to my son's request and made us feel at home. Good amenities with great prices is always a plus. Definitely a place to recommend to family a friends.

Room Tip: Ask for courtyard view room as balconies give a pleasant view of the swimming pool and courtyard.
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  • Stayed September 2013, traveled with family
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Helpful?
Thank Vince S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kori_nooner, General Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review, September 4, 2013
Dear Guest, Thank you for taking the time to share your experience at the Country Inn and Suites, Dallas Love Field. I am pleased to hear that you found your visit delightful.. Our goal is to provide you with exceptional service and to ensure that each of your experiences with us is a memorable one.
I hope to welcome you back to the Country Inn and Suites when your travels bring you back to our area.
Kori Nooner;General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlantic City, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 1, 2013

Very nice affordable hotel, polite and accommodating staff. Extremely comfortable beds down to the pillow. beautiful courtyard for relaxing and socializing. Beautiful Decor and the level of cleanliness was outstanding.Close to DFW Dallas Airport and close to downtown activities. free and convenient shuttle bus available that will even take you to the train station!! Would stay there again in a heartbeat!!
Maxine

Room Tip: Can't go wrong!!
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  • Stayed August 2013, traveled with friends
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Helpful?
Thank maxine b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kori_nooner, General Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review, September 10, 2013
Dear Maxine, It was a pleasure to have you here.I am thrilled to hear that you were impressed with your accommodations and that you received personalized, attentive service! Thank you for taking the time to share comments from your stay with others--I'm delighted to know we won you over, and I look forward to welcoming you back whenever your travels find you in the Dallas area. Kori Nooner;General Manager
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Naperville
1 review
Reviewed August 31, 2013

We stayed at this place because off price. It was one of the lowers price but we found it to be we're clean and high end. The breakfast was very good about all we used the shuttle to the airport and train station. Saved alots of money.

  • Stayed August 2013, traveled with family
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Helpful?
Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kori_nooner, General Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review, September 1, 2013
Hello and thank you for sharing your comments on TripAdvisor. We are delighted to hear that you enjoyed your stay at Country Inn and Suites, Dallas Love Field. Our passion is hospitality, and your recent stay experience is a great example of how our team strives to turn moments into memories for our guests. I will share your kind words with our staff. Thank you again for your feedback, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level 5 Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed August 13, 2013

Upon arrival, our card keys worked half the time. So we were locked out of getting where we needed to be while toting all of our stuff. Next, bathroom was needing to toilet paper. The hallways and elevators had no air condition. The hot tub was permanently closed and no 24 hr Starbucks as promised in the advertisement. But, it was clean and had a gated parking that as nice. The breakfast was much to be desired. Location was excellent and the pool was also clean. I am really mixed about this place. They missed the mark on so many issues. The Internet was free and working so that was a plus.

Room Tip: Bottom floor!
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  • Stayed August 2013, traveled on business
    • Value
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Helpful?
Thank Paladin5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kori_nooner, General Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review, August 31, 2013
Dear Valued Guest, Thank you for taking the time to provide feedback about your stay on TripAdvisor. We are disappointed to hear that your stay did not meet your expectations, and did not provide the amenities that you were expecting. It appears that you reserved your room on a third party website,and the features that they listed were inaccurate. I have since contacted them, and had the incorrect content removed. For future stays, we encourage you to view the our hotels webpage at countryinns.com in order to get the most up to date property information. Thank you again for your feedback, and we look forward to having the opportunity to serve you again on your next visit to Dallas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waukee, Iowa
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 14, 2013

This hotel was a mixed bag. The one thing that I can rave about is friendliness and customer service. They were awesome and very accommodating. Having said that, the hotel was difficult to find. The hotel is gated, which is nice, but it makes checking in a little difficult because there is no other parking. The location is a bit unsavory, definitely not an area you would feel safe taking a walk. This Country Inn is modern, it does not look at all like the typical Country Inn. The sit down area is large and can accommodate many, which is good since we were sharing the hotel with many sports teams and lots of young children. The hotel boasts a fire pit, but it was not lit either of the nights we were there. We were hoping to use it, but that never happened. The pool area was nice and clean, but we did not use the pool. We were very excited to use the Presidential Sweet. We traveled with our two teenage daughters, and glad to have the separate bedrooms. Our room was very large, with 2 bedrooms separated by a common room and two bathrooms. That was awesome. Our room, with the king bed, did not have a door, very disappointing! The bathroom that our daughters shared was handicap accessible, which was also a second pool. It was always full of a couple of inches of standing water that did not dry for our entire visit. Each bedroom had a small balcony, but we did not use it. It was very dirty and littered with cigarette butts. Breakfast was fine, but difficult at times to find a clean table. Our first morning there we found an opossum roaming around. We discovered it climbing into a trash can. Be careful with your kids. They can be dangerous. Not the worst stay we have had, but definitely not the best!

  • Stayed July 2013, traveled with family
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Helpful?
Thank tas5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kori_nooner, General Manager at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review, August 31, 2013
Dear Valued Guest, Thank you for taking the time to provide feedback about your stay on TripAdvisor. We are disappointed to hear that your stay did not meet your expectations. I have shared your comments regarding your experience with the appropriate department heads to ensure these issues are addressed moving forward. We are pleased that you enjoyed your guest room accommodations and our beautiful courtyard. Thank you again for your feedback and we hope to have the opportunity to serve you on your next visit to Dallas!
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 4, 2013

You only get one first impression... My first impression was based off filled trash bags outside several rooms on the 1st and 3rd floors. I was willing to give the benefit of the doubt to the hotel until I arrived in my room. The mini fridge had leftover dairy products from the previous guests and a used hand towel that was "neatly" folded for MY use. With these 4 incidents in isolation I would attribute them to human error. Together, however, they represent inattentive and uncaring management. I have no choice but to give a poor rating to this hotel.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
3 Thank Samunoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlson Hotels C, Carlson at Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center), responded to this review, July 16, 2013
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact Corporate Customer Care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)

Property: Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center)
Address: 2383 Stemmons Trl, Dallas, TX 75220-5328 (Formerly Courtyard by Marriott )
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#46 Business Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Dallas-Love Field (Medical Center) 3*
Number of rooms: 110
Official Description (provided by the hotel):
This contemporary hotel off I-35 (Stemmons Frwy) and Northwest Highway is centrally located in DFW Metroplex, within minutes of Dallas Love Field Airport (DAL) which you can easily get to and from with the free hotel shuttle. As a guest of this pet-friendly hotel, you'll appreciate convenient services like a Business Center, a state-of-the-art Fitness Center and free Wi-Fi throughout the property to help you keep up with your routine in Dallas. The hotel's hot breakfast buffet is complimentary and serves something new every day, while Dallas's famous "Restaurant Row" is within easy walking distance.Many area attractions are accessible by DART Train, so you can take a ride to the Dallas Market Center, American Airlines Center or Cowboy Stadium. Pick your favorite restaurant to enjoy when you're done shopping at North Park Mall or Galleria Dallas, or depending on the season, attend a football game at Dallas Fair Park, home to the Cotton Bowl Stadium. At the end of the day, you'll be glad to return to your modern, spacious hotel room or upgraded suite at the Country Inn & Suites Dallas-Love Field (Medical Center), TX.100% Non-smoking facility ... more   less 
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Also Known As:
Courtyard By Marriott Nw Hwy At Stemmons/i-35e Hotel Dallas
Courtyard Hotel Dallas
Dallas Marriott
Dallas Courtyard
Courtyard Dallas

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