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“Pretty pretty” 4 of 5 bubbles
Review of Hotel Indigo Dallas Downtown

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Hotel Indigo Dallas Downtown
Ranked #52 of 200 Hotels in Dallas
Mysuru (Mysore), India
Level Contributor
172 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Pretty pretty”
4 of 5 bubbles Reviewed June 13, 2013

The hotel is in a lovely old restored building, with rooms full of restored and repurposed old furniture. Very charming! Loved the colour palette of turquoise, blues and yellow. The food is fresh and scrumptious and not over priced, and the staff are polite and helpful. Our room had a sit-out with a TV, and another TV in the bedroom. We didn't use either, but it makes you feel like they are not scrimping on anything. The bed was super comfortable and done up so pretty it was a crime to muss it up.

Room Tip: If you are a Priority Club member you get discounts on all food and beverages!
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  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ananya_Roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review, June 14, 2013
Ananya_Roy-Thank you for your time. We appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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824 reviews from our community

Traveler rating
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    293
    116
    65
    41
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (159)
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English first
Rio de Janeiro
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed June 12, 2013

My wife and I stayed here for 6 nights while attending a conference based in the convention center. Our room was brightly colored and welcoming and the bed was very comfortable. The staff were all attentive, particularly Michael, the concierge, who made a point of greeting us by name each time he saw us (and who prearranged a cab to the airport for us on his day off - thanks, Michael!). The only negative was that we found it difficult to hail a cab on the street in front of the hotel, which we needed quite often during a busy week. This probably would not be a problem for most people. Several good restaurants are within easy walking distance.

Room Tip: Ask for an outside room for more light
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  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wwpalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review, June 14, 2013
wwpalmer-We are happy you enjoyed your stay. Thank you for your time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed June 6, 2013

Stayed here for a business trip, and it was nice to stay in a place with a bit of character. The decor and colours were a bit over the top - yellow, blue and iris wallpaper! Would perhaps have been nicer if the colour scheme was more in keeping with its art deco origins. But I'll take this any day over bland corporate hotels.

Aveda toiletries were a step up from the usual "no name" fare in most discount hotels.

The breakfast was adequate and reasonably priced, but if you really want something different I would recommend going a local cafe.

My biggest issue which is absolutely critical for business was the speed of the wifi connection. It was patchy at times and made it hard to do any reasonable work beyond emails and browsing basic content. If this was a developing country it would be reasonable, but this is a major USA city in a business district. I didn't measure the exact speeds (I wish I had so I could provide more factual evidence) but it was source of frustration if you suffering jet lag and looking to do work.

Another minor quibble was the pretty average selection of television channels, again this is only and issue if you jet lagged and looking to watch TV.

Staff were friendly helpful at all times!

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank asweatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review, June 14, 2013
asweatman-Thank you for taking time to comment. I am sorry about the issue with the internet. We have a state of the art system. There is a 24 hour tech support number in each room to help with issues. Good news is we are in the process of adding channels to our line-up this summer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 2, 2013

Had an extremely enjoyable stay here. Hotel Indigo is a beautiful boutique hotel that offers friendly service and a great location. The hotel was nicely decorated with vibrant colors and refreshing decor. From checkin to departure the staff was always smiling and eager to help. I appreciated the great southern hospitality and will definitely be coming back to stay here again!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Travelnstyle4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review, June 4, 2013
Travelnstyle4-Thank you for taking time to write. All comments are share we staff. We appreciate it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Harlingen, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 2, 2013

Such a comfortable stay in a nice part of downtown Dallas. The rooms were the perfect size, the decor was upbeat and suit the mood for our fun weekend adventures. The restaurant downstairs had excellent service, delicious food and gave the hotel an upscale flavor. The staff was super friendly, and helpful. Anything I needed was only a phone call away. Will definitely be coming back for my next Dallas visit. I highly recommend Hotel Indigo.

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mialike86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review, June 4, 2013
mialike86-Thank you for the kind words and we look forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cirencester, United Kingdom
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

The staff at the hotel were extremely welcoming, efficient and friendly. The decor of the hotel was different and had a unique style about it, from the chairs in reception to the wall decoration to the colour scheme in the bedroom. It was an enjoyable stay on a business trip and the hotel made it more fun. The mattress was very comfortable and provided some good sleep, which is rare for some hotels.

  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dcjtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review, June 3, 2013
dcjtrips-Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 24, 2013

We loved hotel Indigo it was so refreshing to have lovely bright coloured rooms the design of the hotel was amazing. Beds were excellent room was a little on the small side. Good size bathroom. The restaurant downstairs was excellent our waiter was very helpful with hints on places to go while in Dallas. Overall this hotel was amazing.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank SarahD89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indigodallasgm, General Manager at Hotel Indigo Dallas Downtown, responded to this review, June 3, 2013
SarahD89-Thank you very much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Dallas Downtown

Property: Hotel Indigo Dallas Downtown
Address: 1933 Main St., Dallas, TX 75201
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #52 of 200 Hotels in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Dallas Downtown 3.5*
Number of rooms: 170
Official Description (provided by the hotel):
Hotel Indigo Dallas Downtown is a registered historic landmark property that was designed to offer a boutique hotel oasis in the heart of Downtown Dallas. We are within walking distance from business, entertainment, dining, shopping and world class arts that Dallas has to offer. We provide complimentary shuttle to Downtown and Uptown Dallas. ... more   less 
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Also Known As:
Hotel Indigo Dallas
Dallas Hotel Indigo

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