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Reviews (2,383)
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388 - 393 of 2,383 reviews
Reviewed August 15, 2017

The staff was extremely friendly from the moment we arrived. Valet, Front desk, Room Service and cleaning services were all very accommodating.

The room was very spacious with a wonderful view of Dallas. The bed was very comfortable and the TV had plenty of channel options to choose from.

We ordered room service for both dinner and breakfast. The food was wonderful. The staff was very polite and quick to get us our order.

Thank You Fairmont for a very relaxing experience!

  • Stayed: August 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank TiffanyHamill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDallas, Manager at Fairmont Dallas, responded to this reviewResponded August 16, 2017

Tiffany, thank you for your five star review! We are so pleased that you enjoyed your stay and that our exemplary staff was able to assist you with all your needs. We look forward to having you stay with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 15, 2017

Valet was AWFUL!!!! They couldn't find my car 4 times in a row and told me each time they didn't issue tickets that looked like mine (even though THEY did give me the valet ticket and told me to continue using the same valet ticket). Also, very uncomfortable bed and rooms/bathrooms were totally outdated for price. In room snacks and drinks were over priced and took up too much room on the dresser. Lobby was beautiful and bar was comfortable and location was good.

Stayed: August 2017, traveled on business
Review collected in partnership with fairmont.com
Thank kmtravel252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDallas, Manager at Fairmont Dallas, responded to this reviewResponded August 18, 2017

Thank you for taking the time to leave a review. We apologize for the inconveniences you experienced during your stay. We take your feedback seriously and will be following up to ensure that the areas highlighted are addressed at the hotel. We are pleased that you were able to enjoy the bar area.

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Reviewed August 14, 2017 via mobile

The Pyramid restaurant is very good and the food is outstanding. Oh but the hotel is dark and really just in need of a major refurbishing. It must be one of the Fairmont's lower rated properties but I still paid a lot to be here. It's not awful but it isn't special. Except for the people. I won't stay here again. It's just too run down

Stayed: August 2017, traveled on business
Thank Colleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDallas, Manager at Fairmont Dallas, responded to this reviewResponded August 15, 2017

Thank you for taking the time to leave a review. We appreciate your feedback. We are pleased that our exemplary staff took care of you.

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Reviewed August 13, 2017 via mobile

We had another, of many, wonderful stays at the Fairmont. We were there to celebrate a birthday and an anniversary and the staff made us feel special, as usual!!! Enjoyed a nice suite, complimentary strawberries and anniversary champagne... wish we could have stayed longer!!!

Stayed: August 2017, traveled as a couple
Thank Julie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDallas, Manager at Fairmont Dallas, responded to this reviewResponded August 14, 2017

Thank you for your excellent review Julie! We are so pleased you enjoyed your stay with us and that our exemplary staff was able to make your celebrations special. We look forward to having you back!

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Reviewed August 12, 2017 via mobile

Food was excellent as always is the case. The noise is very low, allowing easy conversations. Our waitress, Kim, was excellent and attentive to our needs. Whether for business or pleasure the Pyramid Room is a great place to meet. Valet parking is complimentary.

Stayed: August 2017, traveled with friends
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairmontDallas, Manager at Fairmont Dallas, responded to this reviewResponded August 13, 2017

Thank you so much, Michael, for the excellent review and perfect rating. We're so pleased that you enjoyed your time with us and that our staff took such great care of you. We hope that you return soon!

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