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“Remarkable people”

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The Fairmont Dallas
Ranked #18 of 203 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
Aubrey, Texas, United States
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Remarkable people”
Reviewed June 8, 2014

For our anniversary I took my wife to The Fairmont Dallas. I got a combination of the romance and travelers package (in room breakfast is the reason for the second part)

The staff and I conspired to make my bride of 25 years happy. As what the staff did is so involved I won't go into details but it did have a bellman sneaking through the lobby doing the Mission Impossible theme, a chef and hostess crying with happiness, and the concierge and front desk helping to redirect her away from her surprise until it was ready, all while housekeeping decorated our room.

I can't say enough wonderful things about the people of The Fairmont Dallas has they REALLY made "Just a hotel stay" a truly magical event.

Room Tip: The handicapped rooms are next to the elevators and the noise can be annoying at times but unlike mo...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, June 13, 2014
Hello and thank you for providing feedback regarding your special 25th anniversary visit at The Fairmont Dallas. We are absolutely delighted and honored that you chose our hotel and that your experience was "magical" and memorable! We are so very pleased to have helped ensure that your time together was romantic and truly special. Our Fairmont hotel team is passionate about turning moments into lasting memories for our guests, and your experience is a perfect example - we are always happy to help conspire in order to create a special moment! We hope that we will have the pleasure of serving you and your wife in the years to come. Thank you again.
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1,882 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (336)
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English first
Nyc
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 4, 2014

We had a nice stay here. It was a convenient walk to Dealey Plaza and the JFK memorial. We took a short drive to the George W. Bush Presidential Library. Market St. has a good choice of restaurants. The Fairmont Hotel accommodations were fine. The bar/lounge was good for drinks and snacks. The 4 diamond rating for the Pyramid restaurant was not warranted. I feel that a fine restaurant should have tablecloths for dinner. The AAA noted American fare but how did Ostrich get on the limited menu? The list of bottled wine started at $60. This restaurant was fine for breakfast. The chef made a great omelet.

  • Stayed May 2014, traveled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank LouiseNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 3, 2014

Fantastic location for our visit to Dallas. The hotel was lovely and we had a room on the 16 floor which gave us a marvellous view of the city. I would highly recommend this hotel. The staff were extremely helpful and nothing was too much trouble.

  • Stayed May 2014, traveled with family
    • Value
    • Location
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Gillian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed June 1, 2014 via mobile

I've stayed in quite a few hotels. None with the service even close to this hotel. Philip at concierge is amazing. I felt as if he was a friend that wanted to see me have a great time. From arranging transportation to calling,verifying reservations and making sure we were treated right at every location we went. To my surprise at dinner our waiter said,"Philip at the Fairmont said to take great care of you". And he did. Above and beyond. I will be back. Thank you for an amazing experience.

Stayed June 2014, traveled with friends
Helpful?
Thank Jonathan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 30, 2014

The hotel was great. It was clean, quiet, and the staff was very friendly. However, be prepared to pay for every little thing. A candy bar was $7.00. Even a bottle of water was $7.50. Maybe we aren't the type of people that this hotel caters to (which are way above our tax bracket) but I still felt like for all the money we spent (over $400) they should have at least had an indoor pool on site and not had to walk across the street to the YMCA to use theirs.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Katie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 29, 2014

This hotel is in a good, central location for downtown Dallas. Lots of downtown Dallas businesses are in walking distance. The lobby is bright and spacious, the hotel bar is useful. We found the staff helpful and friendly.

The typical room is sizable and nicely appointed, nothing out of the ordinary or over the top. Bathroom is reasonable in size, water pressure a little low but the hot water is plentiful.

The problem that we had (2 different rooms for 2 travelers) was with the AC system. Each room as its own unit, and its own thermostat. The AC unit is installed against the windows which are far from the bed - the unit has a large distance to blow cool air. This silly thing is that the thermostat is fixed right next to the unit, so that the unit cuts off when the thermostat reaches the temperature, not the room.This also means that the bathroom, which is farthest from the AC unit, never really gets cooled. I wouldn't want to stay more than 2 or 3 nights, but the room itself is nice and comfortable.

Room Tip: The local downtown trolley is free and you can catch it just a block or so from the hotel. Ask the f...
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  • Stayed April 2014, traveled on business
    • Value
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Helpful?
Thank whiskyandgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 28, 2014

Lovely historical hotel in downtown Dallas within walking distance of the Arts District and many 4 star restaurants. Recent stay exceeded already high expectations being native Dallasite and familiar with reputation. The staff was warm and welcoming upon arrival and accommodated every request in an efficient manner. Dining was excellent. Highly recommend!

  • Stayed May 2014, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShesFromTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, June 13, 2014
Thank you very much for taking the time to provide your feedback. We are delighted that your stay exceeded your expectations! We are very glad that you enjoyed the rich historic ambiance of The Fairmont Dallas, including the legendary Venetian Room which has hosted iconic performers such as Ella Fitzgerald, Marlene Dietrich, Sonny and Cher and more. As you mentioned, the hotel's location is ideal for experiencing downtown, the Dallas Arts District and even Uptown. We hope to have the opportunity to serve you again very soon! Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairmont Dallas

Property: The Fairmont Dallas
Address: 1717 N Akard St, Dallas, TX 75201-2301
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#13 Business Hotel in Dallas
#14 Luxury Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Official Description (provided by the hotel):
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont

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