The Fairmont is a nice modern hotel with spacious and clean rooms ideal for our 7 night stay for the Kennedy memorial celebrations. It is a bit out of the way for the main attraction, Dealy Plaza. It is within walking distance but it can be a bit of a trek. There are restaurants nearby.
The hotel is also close the the American Airlines centre, ideal if you fancy a basketball match during your stay which I would thoroughly recommend. Never having been to a basketball match before it was thrilling. The Mavs won in the last minutes of the game and everyone went home happy!!
One drawback -the staff were not all that helpful. We tried to get the hotel to organise a taxi to the Texas theatre but they didn't. Just handed us a booklet with taxi firms advertised in it, and told to make our own arrangements. When we got there our cell phone wouldn't allow premium calls so we had to ask a policeman to assist!! Just as well they are friendly and obliging. Friend we met that night allowed us to share a taxi the Omni had arranged with them.
We lost a camera in the taxi and the Fairmont were no help initially in trying to assist to get it back. Again only reluctantly did they allow us to use a phone to call the Omni who had arranged the taxi. Again it was a "do it yourself " arrangement. Not what I would normally expect from a hotel of this standard. Only on they day we were leaving did we get anything approaching proper service from the concierge Phillip. He was very helpful and took down all the details and promised to look into it. here's hoping!!
Overall it was a great trip with many happy memories and some good photos to cherish from the second camera we had luckily brought with us. We must have known something bad would happen on the 22 November. That's what brought us there in the first place.
- Official Description (provided by the hotel):
- In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more less
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- Also Known As:
- The Fairmont Dallas Hotel Dallas
- Fairmont Dallas
- Dallas Fairmont