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“Solid Hotel” 4 of 5 stars
Review of The Fairmont Dallas

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The Fairmont Dallas
Ranked #13 of 200 Hotels in Dallas
Certificate of Excellence
GreenLeadersGold level
San Diego, California
1 review
“Solid Hotel”
4 of 5 stars Reviewed April 8, 2013

Good location in Downtown and short walk to catch the trolley to go to Uptown. Tony Bennett was a class act!!! Always making sure everything was going well for your stay and if he could do anything it make it better!!! Highly Recommend if you stay at the hotel to meet up with Tony Bennett! He goes out of his way for everyone!!!

- Coast 2 Coast

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jeff619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, April 17, 2013
Hello and thank you for your comments. We are pleased that you enjoyed your recent stay at our hotel and that you received a warm welcome from our bellman Tony Bennett. Our colleagues strive to provide guests with engaging service and Tony’s enthusiasm is a great example of that commitment. Thank you for sharing your feedback and we hope to see you again soon at The Fairmont Dallas!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,597 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (285)
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English first
Dallas, Texas
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed at the Fairmont in May and thoroughly enjoyed our stay. We were given a corner suite which was very spacious and extremely nice. The staff at the front desk were incredible and worked hard to accommodate our requests. The only reason that I didn't give this hotel 5 Stars is because we had an issue with the air conditioner in our suite and it took a little while before we could get someone in there to fix it. All in all, a wonderful place to stay and I would definitely recommend it.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Get_Hooked
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 8, 2013

Two BIG thumbs up!!!! Everything from the Bellmen to the Room Service Waiter. This hotel is really lovely, well run and has extremely helpful staff. The rooms were large and clean. It is walking distance to most attractions and a very short cab ride to others. I look forward to our return to Dallas and the Fairmont Hotel.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Dexcade123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 7, 2013

Locations in heart of dallas. Opposite stephan pyles restaurant which I would highly recommend. Check in and reception standard. Room dated and bathroom in upgraded room antiquated. But good nights sleep had in comfy bed.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LeedsAway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 7, 2013

We drove from our home in OKC to Dallas to attend an art showing. Looking to be downtown and happened upon the Fairmont. We were first greeted by the Valet responsible for unloading our luggage and parking our vehicle. They greeted us with big smiles and a hearty Texas welcome. Next the front desk provided excellent service and gave us a wonderful room on the 10th floor overlooking the city. We decided we wanted to go out for dinner and the concierge gave good recommendations for food as well as entertainment. All and all it was a great choice..

Room Tip: Ask for a city view room.
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bigbirdauto11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 6, 2013

Good location in downtown Dallas. I've stayed at several Fairmont hotels and this was well maintained. Didn't eat at hotel, was just in town for the weekend. Would stay there again. 15-20 minutes to love field.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank DQCONE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Louisiana
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 1, 2013

My family (wife and two kids) had a great time at the hotel. The front desk staff (Gene) was very helpful. We stayed in the South Tower, which is apparently recommended due to recent updates. Our wasn't working when we first got there and mantainence staff (Sterling?) came up to say they had been working on it. When i asked him about how to unlock the bathroom doors in case my child accidently locked the door, he offered to put tape on the door to keep it from locking. We didn't have any problems with the valet, which some people have previously posted that it was a delay getting their car ($25 a day).

Overall a great experience and would recommend hotel to anyone wanting to stay in downtown Dallas area.

Room Tip: Stay in the South Tower
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank GeorgeQuin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KatieNorwood, Public Relations Manager at The Fairmont Dallas, responded to this review, April 4, 2013
Thank you very much for providing feedback about your stay. We are so pleased that you enjoyed your stay at The Fairmont Dallas. As you noted, our hotel is currently undergoing an extensive renovation including a redesign of all guest rooms scheduled for completion in summer 2013. The newly renovated guest rooms offer an updated décor and modern furniture for a sleek, luxurious ambiance. Thank you again for your comments. We sincerely appreciate your feedback and hope to have the opportunity to be of service in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairmont Dallas

Property: The Fairmont Dallas
Address: 1717 N Akard St, Dallas, TX 75201-2301
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Dallas
#8 Family Hotel in Dallas
#9 Romantic Hotel in Dallas
#10 Luxury Hotel in Dallas
#13 Business Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairmont Dallas 4*
Number of rooms: 545
Official Description (provided by the hotel):
In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more   less 
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Also Known As:
The Fairmont Dallas Hotel Dallas
Fairmont Dallas
Dallas Fairmont

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