I, along with a group of coworkers, stayed at the Fairmont while attending a conference in Dallas. When we arrived for check in, we found that the room we reserved was not available. This was a problem for us as we had to share a room which put us at three ladies in one bed. We were told that our room would be ready the next day and we given a roll away bed, drink tickets, and complimentary breakfast buffet coupons. We made the situation as comfortable for us as possible, but no one really slept well. The next day, we ate breakfast in The Pyramid and it was amazing! The food was excellent and the selection was vast: cold and hot options including eggs, grits, bacon, sausage, potatoes, and French toast. The hotel was in walking distance of our conference as well as many great restaurants like Campisi's and Meso Maya. When we returned to check into our new room, we found the room was changed but still not the one we reserved. We were given a suite, with one king sized bed and a pull out sofa instead of the room with the two queen sized beds and pull out sofa. We still had to request a pull out bed for our third coworker. We ended up staying at a very nice hotel, with a high price for three nights, to sleep on roll away beds and a pull out sofa. That was the biggest complaint we had about our stay. The staff seemed helpful and caring.
- Official Description (provided by the hotel):
- In Texas we do things in a big way, and The Fairmont Dallas is no exception amongst hotels in Dallas, TX. In this modern city of soaring skyscrapers, The Fairmont Dallas luxury hotel sets the standard for style and elegance. With our ideal location in the heart of the Downtown Dallas Arts District, we are situated just moments from incredible fine dining, shopping, arts and world-class entertainment. Newly redesigned luxurious guest rooms and suites offer warm hospitality, modern décor and that special Texas flair for an unrivaled travel experience. Fairmont Gold, an exclusive boutique lifestyle experience, is designed to fulfill the needs of the discerning business executive and leisure traveler, with elite lounge access and all of the comforts of home. Enjoy The Pyramid Restaurant & Bar’s four-star cuisine and a Starbucks conveniently located on the lobby level. ... more less
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- Also Known As:
- The Fairmont Dallas Hotel Dallas
- Fairmont Dallas
- Dallas Fairmont