I arrived 30 minutes early and the young lady at front desk seemed a little annoyed I was there early. She told me she would have someone check the room. She mumbled something then asked to swipe my card and hurried me to a seat. The entire time barely looking me in the eye. Took 15 minutes to receive key. The room was small but OK. During my two night stay my room was never cleaned. I actually dumped my trash and wet towels in cleaning staff cart as they proceeded to pass my room to leave the floor. This was after asking them to clean the room. The other awkward staff experience was when I asked the front desk staff could I use business center. I walked in lobby both ladies looking down. I waited I was not acknowledged at all. So I just asked my question. One employee nodded and pointed but nothing more. Almost as if I was bugging them. The only employee who was friendly at all was the bartender working Sunday night. Very pleasant. All in all never felt welcomed at all and probably will not return. Oh if it matters i did receive my cookie at check-in.
- Official Description (provided by the hotel):
- Treat yourself to first-class service and Texas-sized hospitality at the Doubletree Hotel Dallas Market Center. The best of the Lone Star State awaits you at this freshly renovated Dallas hotel, located just west of downtown, in the Market District. After a day of exploring, or sitting through meetings, unwind and lounge by our refreshing outdoor pool. Then indulge in tasty, Southwestern-inspired dishes at our own Terranova Café. Make the Doubletree Dallas your choice for Texas vacations, corporate meetings, and special events. ... more less
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- Also Known As:
- Doubletree By Hilton Dallas Market Hotel Dallas
- Doubletree Dallas
- Dallas Doubletree