I should preface my review by saying that the W imprint of the Starwood brand is very much not my bag, but even given that my stay was less than satisfactory. I stayed here one night for work. I checked in around 3:45; my room was ready although there was no Starwood Gold upgrade available as the property was completely booked due to a cheerleading competition and Mavs game. My room was a Fantastic Suite, decorated in the usual W style: chairs with hooves for feet, metallic wallpaper, tiara princess throw pillows, etc. There were issues with the room's basic amenities -- the phone's various direct lines to housekeeping, in-room dining, etc. did not work. The fancy plugorama box did not include a lightning cable connector even though the iPhone 5 has been out for a year and a half. The bed was a far cry from the Westin Heavenly Beds -- the mattress was hard and the sheets fairly rough. The oomph-oomph-oomph clientele typical to the W were out in full effect -- when I came back from an event at half past midnight and was walking to my room the door to the room next to mine and two bros clutching beers literally spilled out onto the hallway. Yuck. At checkout my breakfast credit that came with the rate was not applied to my bill until I pointed it out. Again, I realize I am not the target audience for this hotel brand but given the money spent it was an unsatisfactory stay regardless.
- Official Description (provided by the hotel):
- There is simply no better place to hang your hat (cowboy or otherwise) than the W Dallas-Victory. When in Texas, go big-as in bigger, bolder and brasher at W Dallas - Victory. Our unique and subtle touches including lasso sculptures and armadillo skin embellishments will have you saying WOW at every turn. Just minutes from visionary museums and popular festival sites, our Dallas hotel is the perfect choice for leisure and business travelers alike. ... more less
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- Also Known As:
- w Hotels Dallas
- w Hotel Dallas Tx