All I can say is THANK YOU!!! The staff of the Hyatt Regency DFW treated us with respect and kindness after our HORRIBLE experience with their sister property the Grand Hyatt DFW (we arrived and were told that they would NOT honor our GUARANTEED reservation and sent us to the Hyatt Regency). We were tired, angry, frustrated, and very upset with how we had been treated at the Grand, and everyone at the HR from reception, to the bellman, to the manager were WONDERFUL! They bent over backwards to make us comfortable. The customer service we received there was exceptional. Even though the location is not as convenient as the Grand, we will choose this one over the Grand anytime!!!
- Official Description (provided by the hotel):
- Be greeted by our welcoming staff any hour of the day – or night – at our outstanding DFW airport hotel offering the luxury of 24 hour check-in. Expect the best at Hyatt Regency DFW, where business is really a pleasure. Fly-in and fly-out of our contemporary Dallas Fort Worth airport hotel with 92,000 square feet of unequaled function space and a multilingual staff. Enjoy ultra-contemporary over-sized guestrooms and an exquisite zero-edge heated lap pool. Fresh from a $50 million renovation, our Dallas Ft Worth airport hotel is equally ideal for NASCAR and Dallas Cowboys fans, families heading to Six Flags® Over Texas, Historic Downtown Grapevine, or avid golfers looking for an award-winning round at Bear Creek Golf Club. A superb combination of impeccable service and outstanding amenities, Hyatt Regency DFW is the unparalleled choice for business, leisure or both. ... more less
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- Also Known As:
- Hyatt Regency Dfw Hotel Dallas
- Hyatt Regency Dallas
- Hyatt Regency Hotel Dfw
- Hyatt Dallas