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“Great”
4 of 5 bubbles Review of Hyatt Regency DFW

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Hyatt Regency DFW
Ranked #24 of 201 Hotels in Dallas
Certificate of Excellence
GreenLeadersBronze level
Houston, Texas
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great”
Reviewed July 9, 2012

Great place to stay. Amenities are nice. Staff was top notch. Food selections were great! Traveled here for a dance event that was over the top fun!

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EMGoodson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hyatt Regency DFW, responded to this review, July 13, 2012
Thank you for this review of a recent stay with us. We appreciate your compliments regarding our amenities and staff. We look forward to your return visit.

Rusty Macy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,111 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
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English first
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 8, 2012

Stayed at the Hyatt DFW on July 5th for 1 night. Check in was a pleasure as the agent was pleasant and gave us a room with a great view of the airport runways. The room was very nice and comfortable. You could not hear the planes taking off as the windows were so quiet. Definately one of my favorite hotels to stay in in the DFW area.

Stayed July 2012, traveled as a couple
Helpful?
Thank Caveman7570
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hyatt Regency DFW, responded to this review, July 13, 2012
Thank you for this five star review of a recent stay with us. We appreciate your specific compliment regarding our guest rooms. We look forward to your return visit.


Rusty Macy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 6, 2012

The Final Cost to stay here is very high. One water bottle in room is $ 4.00 + tax. We can buy whole case of 35 bottles in $ 3.98 + tax.
Internet costs money. No Complimentary Breakfast at all.
Room are clean- but we have to call front desk to ask for the service. If you don't call- no one will change the sheets. The trash cans are not emptied by housekeepers.
I would not prefer this hotel with family.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stacy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 6, 2012

Our family of four stayed here Christmas Day. The room and beds were very comfortable and quiet despite the proximity to the airport. The price was outstanding as well, coming it at about $100 after taxes. An excellent choice if a delay or layover necessitates spending the night near DFW.

  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bahamas
Level Contributor
93 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed July 4, 2012

Had to stay overnight at the DFW Hyatt. Had a great sleep and so very convenient. Staff was great with a few requests (had a box shipped there to meet us). Easy to get in and out especially if flying American. Lights were really neat, too

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SankandFrandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed July 2, 2012

Our experience with the Hyatt Regency DFW started with a friendly warm welcome / hello from Christopher at the driveway and front entrance. His sincerity and eagerness to help surpassed any other employee we encountered during our stay.

After unloading our luggage, the valet / parking personnel were very helpful. We drive a 4x4 dually pickup and they suggested we park in a valet spot at no charge. ******Their attention to detail proved to be a lifesaver. After we returned home, we measured the height of our truck. There would have been NO clearence to enter the covered parking area******* THANK YOU!!

As we entered the (Very clean) hotel lobby we were greeted by other workers. Checking in with the friendly staff was a breeze. On our way to the elevator and on our floor, you can't help but notice the pride taken in keeping this property ship shape (Inside and out).

The room was large, had a cozy & comfortable feel, and was immaculate . The bathroom had ample room and was spotless. As we approached the window / balcony we observed the air and taxiing traffic but didn't hear anything until we opend the door (Sound proof? The aircraft noise was never an issue during our stay. We didn't realize we were at the airport). The beds are extremely comfortable and provided the best sleep we've experienced. We were disappointed internet service at this property isn't included with your room.

The housekeeping staff at this hotel are simply AWSOME!! What more can be said? They are friendly and show pride in their work.

There were many positives to our stay at the Hyatt regency DFW, but there were also a couple of negatives. We had an issue with room service and attempted to bring it to the staffs attention before checkout. When it couldn't be resolved, we were connected to Mr. Franks (A Mgr) to only be put off even more. He offered no resolution to our problem. When we asked to speak to someone higher up he replied "That's not possible and it won't do you any good." We felt his demenor and attitude were not consistent with the practices / normal operations of this hotel, but we've yet to find anyone who can address our concern / problem. The second problem was before we left the property. We encountered Gary with the outside staff. He was more interested in rushing us than helping us. As we finished loading our luggage, we were looking at our road map and preparing our GPS device. He approached us and asked what we were doing. We told him our destination and then he bagan to argue with us about directions. He then asked if we were going to sit there much longer. We felt his demenor and attitude were also out of the norm for employees at this hotel. Mr. Franks and Gary's behavior are the reason for the low marks on food service (Breakfast) and overall service. If it wern't for these two issues, we could give this hotel very good to excellent marks ALL THE WAY.

Room Tip: Room with a runway view
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank aggiewoowoowoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansdale PA USA
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed June 29, 2012

A very nice place to stay if you have a lay over. The hotel staff was very nice and the restaurant is a good place to eat. You can even rent a car from there and drive not to far for other restaurants and to even go to downtown Dallas. We would stay there again.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bud56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Hyatt Regency DFW, responded to this review, July 2, 2012
Thank you for your review! We appreciate your compliments regarding our staff and our restaurant, we will pass them along. We look forward to having you stay with us again! Sincerely,
Rusty Macy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency DFW

Property: Hyatt Regency DFW
Address: 2334 North International Parkway, Type in DFW Airport into GPS follow signs to Terminal C, Dallas, TX 75261
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Family Hotel in Dallas
#12 Green Hotel in Dallas
#16 Luxury Hotel in Dallas
#22 Business Hotel in Dallas
#26 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency DFW 4*
Number of rooms: 811
Official Description (provided by the hotel):
Be greeted by our welcoming staff any hour of the day – or night – at our outstanding DFW airport hotel offering the luxury of 24 hour check-in. Expect the best at Hyatt Regency DFW, where business is really a pleasure. Fly-in and fly-out of our contemporary Dallas Fort Worth airport hotel with 92,000 square feet of unequaled function space and a multilingual staff. Enjoy ultra-contemporary over-sized guestrooms and an exquisite zero-edge heated lap pool. Fresh from a $50 million renovation, our Dallas Ft Worth airport hotel is equally ideal for NASCAR and Dallas Cowboys fans, families heading to Six Flags® Over Texas, Historic Downtown Grapevine, or avid golfers looking for an award-winning round at Bear Creek Golf Club. A superb combination of impeccable service and outstanding amenities, Hyatt Regency DFW is the unparalleled choice for business, leisure or both. ... more   less 
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Also Known As:
Hyatt Regency Dfw Hotel Dallas
Hyatt Regency Dallas
Hyatt Regency Hotel Dfw
Hyatt Dallas

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