We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Disappointed”
Review of The Mercury

The Mercury
Reserve with OpenTable
The Mercury is not available for your requested time. Choose another time, or search restaurants with availability.
The time you selected has already passed.
Ranked #251 of 3,614 Restaurants in Dallas
Certificate of Excellence
Price range: $31 - $50
Cuisines: Grill
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Dining style: Casual Elegant
Cross street: Preston Road and Forest Lane, NW Corner
Transit: Dart Bus stops on the corner with in 100 yards of the front door.
Dallas, Texas
Level 1 Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Disappointed”
Reviewed May 29, 2014

Have been there quite a few times and food is always good. Last time it was bad and service was terrible. When we complained that the food was cold the person in charge came over and took my plate from me and walked away without saying a word and DId Not bring back hot food. When we called the owner we were even more shocked when he said what did we want him to do about it. We weren't asking for anything we just thought he should know how rude we were treated.
We have traveled the world and never have we been treated so rude or embarrassed in front of a group of people.
Guess if they are not busy you get treated better than when they are. Dallas has a lot of great places to eat, I would try other places.

  • Visited March 2014
    • Value
    • Service
    • Food
Helpful?
2 Thank Debby H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

133 reviews from our community

Visitor rating
    65
    40
    17
    7
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Dallas, TX
Level 6 Contributor
169 reviews
116 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Classic fancy cuisine”
Reviewed May 13, 2014

Very lovely pace tucked into an unassuming older "strip mall". Much bigger on the inside - dark and wood paneling.
Good classic American cuisine; very helpful waitstaff.

Visited April 2014
Helpful?
Thank LTtravels2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
103 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
“Outstanding food and service”
Reviewed May 9, 2014

The entree I ordered (salmon) was delicately flavored and not overdone with an accompanying jus that was terrific. Service was excellent - not too intrusive yet very attentive

Visited May 2014
Helpful?
Thank Traveleasy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 5 Contributor
61 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Intimate Birthday Dinner with friends”
Reviewed March 15, 2014

On someone's 60th birthday, also on Valentine's Day, we enjoyed dinner here as a party of eight. We were seated inside an alcove, and never rushed or hurried on such a popular date night. The wine list was lovely and everyone ordered something different and everyone enjoyed it, from duck breasts to halibut to ribeyes. Desserts also outstanding and we passed them all around to share.

  • Visited February 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank sjandrews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estado de Mexico, Mexico
Level 6 Contributor
303 reviews
204 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
“Needs a "facelift"”
Reviewed January 16, 2014

Undoubtly the food is good. A little bit on the old french cuisine side.
The service is good and friendly.
The location, well, not that good.
The facade and the interior decoration, needs an urgent "facelift"

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank McMarcus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed The Mercury also viewed

 

Been to The Mercury? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing