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“Homes Suite Home Away From Home”

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Homewood Suites by Hilton Dallas Downtown
Ranked #15 of 207 Hotels in Dallas
Certificate of Excellence
Reviewed November 4, 2013

Excellent all around. Super convenience and comfort. Awesome amenities such as basketball 1/2 court, golf simulator, pool, billiard table and plenty of TVs in the lounging area and topped off with a hot breakfast. The suite was a 5-star space. Kitchenette, living room and 2 queen size beds bedroom. We shall return.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
1  Thank 1niter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, General Manager at Homewood Suites by Hilton Dallas Downtown, responded to this reviewResponded December 14, 2013

1niter,

Thank you for the kind words. Your tag line matches our line of Children's books. "Homewood Suites Home Away from Home". Our mascot is Lewis the Duck. He was in the Macy's Thanksgiving Day Parade. In his books he always flys south for the winter or to a place to keep his family safe and warm... Always in a Homewood Suites (of course). Our goal is to ensure we provide you with the same comforts of home. We are delighted to hear how comfortable you were and look forward to seeing you next time you're in Dallas!

Thank you again!

Mindy Dennis

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853 - 859 of 898 reviews

Reviewed November 4, 2013

This is a newly remodeled property. My room looked great with lots of space. When I booked the reservation I wasn't aware breakfast was included. They also have a manager's reception in the evening with food, beer and wine. A nice touch. The location to the Dallas convention center was excellent. Only a short 5 to 8 minute walk. I highly recommend this Homewood Suites location.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank David P A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, General Manager at Homewood Suites by Hilton Dallas Downtown, responded to this reviewResponded December 14, 2013

David P A,

As we get busier with work and more well traveled surprises come less and less frequently. We were excited to see that we could surprise you with our amenities and hotel. Thank you for the kind words and taking the time to post he review. We hope to see you again soon!

Respectfully,

Mindy Dennis

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Reviewed November 3, 2013

This newer Homewood is located a few blocks from the Dallas convention center. The rooms are small but quite functional. The kitchen is nice if you need to stay a few nights. The manager's reception was superb. The chicken carnitas and free drinks were very good. The breakfast was adequate as well. The indoor basketball court was a nice touch. The neighborhood is a little rough but if you have to be in downtown Dallas I'd recommend this hotel.

Stayed: October 2013, traveled on business
Thank Jski529
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, General Manager at Homewood Suites by Hilton Dallas Downtown, responded to this reviewResponded December 14, 2013

Jski529,

We are your 279th review on Trip Advisor! We feel honored. Thank you for the kind words about our hotel. We always look forward to receiving feedback from Top Contributors. Hopefully we will see you again next time you have an event at the Dallas Convention Center (Kay Bailey Hutchison Center) or in Downtown Dallas. Thank you again!

Respectfully,

Mindy Dennis

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Reviewed November 3, 2013

Very clean and quiet hotel. The morning breakfast and dinner was very good and helped me save some money. The staff was helpful and friendly. I don't travel much and I am always worried about finding a clean hotel. I would definetly stay here again. Everything in the room was brand new and the beds were very comfortable.

  • Stayed: October 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Benjamin E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, General Manager at Homewood Suites by Hilton Dallas Downtown, responded to this reviewResponded December 14, 2013

Benjamin E,

Thank you for taking the time to write a review on our hotel. Your review comes to us less than 30 days after opening! Please let us know when you're ready to book your next Dallas Trip!

Have a nice weekend.

Mindy Dennis

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Reviewed November 2, 2013

Brand new hotel in the middle of downtown Dallas. Excellent location and the rooms are beautiful. Very close to all the points of interest, restaurants, uptown Dallas and the American Airlines Arena. Will definitely consider this hotel for our next trip to Dallas.

  • Stayed: October 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank RayRam30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, General Manager at Homewood Suites by Hilton Dallas Downtown, responded to this reviewResponded December 14, 2013

Rayram30,

5 stars! (Clapping, cheers and high fives)

Thank you for sharing the positive review. We will strive everyday to maintain this same level of service. We hope to see you soon!

Kind Regards,

Mindy Dennis

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Reviewed October 31, 2013 via mobile

Stayed here during a convention. Its a hotel that was recently converted to a homewood suites. Top notch! My room was huge and had a kitchen, living room area bedroom and bathroom. The closet was large. The bed was very very comfortable. I slept really good. I could hear hallway conversations but nothing in the room next to mine. Vallet parking is the only realistic option for 22/day unless you want to leave your car in a public lot near the hotel. Free breakfast has potential but staff is not attentive. Louis the breakfast waiter was very quick to make new coffee but the other staff seemed confused about why we needed more coffee when it ran out. Fitness center has new cardio equipment and weights. Pool looked nice as well. This is a 10 min walk to the convention center & a block away from main street with plenty of dining options. Staff could use more training- maintenence and maids used regular elevators & had no problems stopping on multiple floors while riding with customers. Front desk recommend McDonald's or Jimmy john's for dinner. Use trip advisor if your looking for dinner- there's a lot of good choices nearby.

  • Stayed: October 2013
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Thank beachbreeze66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, General Manager at Homewood Suites by Hilton Dallas Downtown, responded to this reviewResponded December 14, 2013

Beachbreeze66,

It's been about 45 days from the posting of your review. We read it the next day after you posted it and took some time to reflect, enhance and correct these matters you brought to our attention. We wanted to take a moment today to thank you for the feedback and let you know we are ready for you to come back and see the change next time you're in Dallas! With over 250 reviews under your belt we know you'll be able to appreciate the enhancements. We hope you'll give us a second chance next time you're in town!

Happy Holidays!

Respectfully,

Mindy Dennis

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Reviewed October 29, 2013

I have no complaints regarding this hotel. It was up to par with the quality expected from a Homewood Suites. Of particular note was the manager's reception and complimentary breakfast. Typically, these "manager's receptions" are appetizer buffets, but this Homewood Suites provided a full dinner buffet with beer/wine. Breakfast was also above average for a typical hotel continental buffet. Fitness Center was above average for this size hotel. Would come back again for a similar business trip.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank Elizabeth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, General Manager at Homewood Suites by Hilton Dallas Downtown, responded to this reviewResponded December 14, 2013

Elizabeth S,

Thank you for taking time to review our hotel and noticing our above average food and fitness center. So many times we get negative feedback on our free buffet because we get compared to a steak Restaurant, and it's something we try to maintain at a higher quality. To your point... Most hotels do appetizers or deli trays. We enjoy providing our guests with a free hot meal and salad bar after their long day at work. We hope to see you again soon. If it's not within the next two weeks... Then Happy New Years! We will see you next year!

Respectfully,

Mindy Dennis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Dallas Downtown

Address: 1025 Elm St, Dallas, TX 75202-3113
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 207 Hotels in Dallas
Price Range: $174 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Dallas Downtown 3*
Number of rooms: 130
Official Description (provided by the hotel):
a modern, all-suite hotel in downtown Dallas, TXEnjoy warm hospitality and fabulous amenities when you stay at our Dallas extended stay hotel, as well as great connectivity to downtown Dallas via the adjacent DART rail station and the Dallas Underground Pedestrian Network. Set in the heart of downtown Dallas, the Homewood Suites by Hilton® Dallas Downtown, TX hotel is a modern, all-suite hotel that is just a short walk from the West End, the Dallas Convention Center, the Arts District and many shops, restaurants and bars.Feel at home in a spacious studio, one- or two-bedroom suite offering everything you need for a comfortable stay, including complimentary high-speed internet access, HDTVs, wall-to-wall windows offering lots of natural light, a separate living area and a well-equipped kitchen with a full-sized refrigerator. Hold an event at this extended stay downtown Dallas hotel that offers eight flexible meeting rooms, and stay connected with the complimentary business center.Exercise in the complimentary fitness center and swim in the heated indoor pool. Other fantastic amenities at this Dallas hotel include a golf simulator, video game stations, a Home Theater, an indoor half basketball court and a billiards room.Start each morning with a complimentary hot full breakfast and unwind with Evening Dinner and Drinks*, served Monday through Thursday and included in your stay.* Subject to state and local laws. Must be of legal drinking age. ... more   less 
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