We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Girls getaway at Zaza”
Review of Hotel ZaZa Dallas

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel ZaZa Dallas
Ranked #2 of 207 Hotels in Dallas
Certificate of Excellence
Reviewed October 27, 2011

Some friends from near and far decided to celebrate a girlfriend's bachelorette by staying at Zaza and going out on the town in Dallas... loved the stay and hotel!! Check in was a breeze - the front desk staff was very nice and was able to check us in to one of our rooms a little early which was appreciated. I also commented on the front desk staffs outfits...they were wearing black suits with bright pink converse. They said it was for breast cancer awareness. Decor in the lobby and rooms is stylish and chic and the rooms were spacious. We had two rooms - one was a normal double, the other a suite.

The pool and hotel bar had music playing and it was a lively scene. Unfortunately, the pool was already closed...one of the front desk people said that it closes when winter starts or after the Texas vs. OSU game....???!!! I quickly learned that life in texas seem to revolve around football. We also visited the little art gallery and the girl that worked there was fantastic. She took the time to explain all of the different pieces with us and was very knowledgeable.

Another thing that was great was the hotels proximity to restaurants and bars. We walked everywhere that evening. This is a great place to stay if you're visiting Dallas for a weekend out on the town!

One negative but i think this is the case for most hotels - Parking $24 per day.

  • Stayed: October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AP_Phoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZaZaHouston, General Manager at Hotel ZaZa Dallas, responded to this reviewResponded November 15, 2011

We love to be the location for "girls getaways"! Hotel ZaZa is the logical location for all of these types of get togethers. Great location, great amenities and great service. Also, we pride ourselves on a very secure environment in which to revel! Sorry about the pool closure and we are re-thinking holding this open another couple of weekends so thanks for your feedback!

Best,

Matthew Nuss
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (1,220)
Traveler rating
Traveler type
Time of year
Language

1,048 - 1,054 of 1,220 reviews

Reviewed October 17, 2011

Booked room online, confirmed with hotel. 2 days later, I receive a call saying the rate posted online was a mistake and they would not honor it. But they would upgrade me to a suite for an additional 150 bucks a night per John Martin. Otherwise, I would have no room at all. It feels like typical bait & switch operation. I should have listened to the many poor reviews.

  • Stayed: October 2011, traveled as a couple
    • Value
    • Service
Thank Runnin26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2011

The room was spacious, clean and stylish. The hotel has a funky vibe that works. Our only major issue was the noise from the pool bar. The music was cranked till 1AM and was very loud in our even numbered room. If you are there for the bar scene then it is likely not an issue. If you want to sleep before 1 am, bring ear plugs or get an odd numbered room on the opposite side of the hotel from the bar.

  • Stayed: October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank CRCaldwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BConder, General Manager at Hotel ZaZa Dallas, responded to this reviewResponded October 24, 2011

We love "stylish and attractive"...two of our favorite words. However, I am concerned we did not do a better job of rooming you away from our Poolside goings on. Typically we do a better job of qualifying upon check-in but it is obvious that we did not with your stay. I AM EXTREMELY SORRY!!! We will use your feedback as a training tool for future check-ins on Friday and Saturday nights.

Again, I am sorry for the poor job of rooming you.

All the best,

Matthew Nuss
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2011

The Hotel ZaZa is a great place to stay if you are 20 years old and a valley girl. The staff (valet and service employees) couldn't be nicer. They will go out of their way for you - coffee on the floor, chocolates on the bed, and a ride to another location. The front desk staff cannot get out of their own way. They are too cool to be courteous, too cute to be of any assistance and a little too out there to provide you with what you need.

The hotel is nice, food is not great, and pool is only for drinking and at all hours of the night.
This is a nice hotel if you want to pretend you have money and class. For those that really have it ----- stay elsewhere.

Room Tip: Anywhere away from the pool area
See more room tips
  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank scanetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BConder, Manager at Hotel ZaZa Dallas, responded to this reviewResponded October 24, 2011

Well, needless to say I am disappointed in reading your review. I do, however, appreciate the kind words regarding the friendliness of our staff and the thoughtfulness of our service amenties!

Thanks for you candid feedback!

Matthew Nuss
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2011

Tried to book a room, got hung up on 5 times, placed on hold for 20 min only to be told sorry we are sold out!

  • Stayed: September 2011, traveled on business
    • Value
    • Service
1  Thank NWAtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BConder, General Manager at Hotel ZaZa Dallas, responded to this reviewResponded October 24, 2011

I apologize for the less than pleasurable customer service experience. I have no excuses. I will share your feedback with our reservations team and ensure we should not have a repeat performance.

Thanks for the feedback.

Matthew Nuss
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 22, 2011

If you are going to Dallas, Zaza is the place to stay. High end, hip, elegant, sexy, thrilling would be the words I would use to describe it.
Location, Quality, Service - all the way.
Along with the luxurious rooms, Zaza has Concept Suites and Magnificent 7 suites - all uniquely decorated unlike anything I've seen (and I have been to quite a lot high end hotels). We had an Out-Of-Africa Suite and it felt like we entered another world once the door closed behind us. Bedding (sheets of at least 600 counts), furniture, amenities were great. Service at teh Front Desk, Valet - same. Location is amazing - steps from McKinney street with all the bars and fancy restaurants, close to West Village, Downtown and on the line of McKinney tramway (that rides for free around Uptown)
And yes - ZZIP is their loyalty program for VIPs, I just love teh way it sounds.

Room Tip: if you want to experience something different - go for a concept or Mag suite!
See more room tips
  • Stayed: September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank luxurymiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BConder, General Manager at Hotel ZaZa Dallas, responded to this reviewResponded October 24, 2011

WOW! I love the details and the great room tip to go for a Concept Suite. Our Concept Suites in both Houston and Dallas are brand identies for Hotel ZaZa. Nobody does suite concepts (Magnificent Seven and Concept Suites) better than us, if I do say so myself. I am glad you had a chance to experience Out of Africa...a great Concept Suite!

Thanks again for the detailed review!

Matthew Nuss
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 15, 2011

Superior service beautiful accominadations. Fun bar and very nice food.

Room Tip: Not a bad room in the place
See more room tips
  • Stayed: September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Thank MECMilford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BConder, General Manager at Hotel ZaZa Dallas, responded to this reviewResponded September 19, 2011

Milford CT!

Love the love from the East Coast! Short, sweet and oh so right! We love the "fun bar" and "very nice food" parts, as well!

Matthew Nuss
Managing Director

PS
Thanks for the Tip - Not a bad room in the place! Love it!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dallas hotels
Downtown Dallas
Omni Dallas Hotel
Omni Dallas Hotel
#4 of 207 in Dallas
7,264 reviews
Downtown Dallas
The Joule, Dallas
The Joule, Dallas
#16 of 207 in Dallas
1,118 reviews
The Adolphus
#19 of 207 in Dallas
2,686 reviews
Show Prices
Show Prices
Show Prices
Oak Lawn
The Ritz-Carlton, Dallas
Show Prices
Show Prices
Show Prices

Been to Hotel ZaZa Dallas? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel ZaZa Dallas

Address: 2332 Leonard St, Dallas, TX 75201-2020
Phone Number:
Location: United States > Texas > Dallas > Oak Lawn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dallas
#2 Luxury Hotel in Dallas
#2 Spa Hotel in Dallas
#6 Business Hotel in Dallas
Price Range: $296 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel ZaZa Dallas 4*
Number of rooms: 167
Official Description (provided by the hotel):
Located in Uptown Dallas, Texas, Hotel ZaZa is a luxury boutique hotel that features concept suites, day spa, meeting facility, vacation packages, and fine dining. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Priceline and Hotwire so you can book your Hotel ZaZa Dallas reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Zaza Hotel Dallas
Hotel Zaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing