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Le Meridien Dallas by the Galleria
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Reviews (823)
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All reviewsself parkdirectly across the streetroom servicegalleria areajunior suitevalet parkingmodern lookindoor poolcorner suiterooms are largeper daybeautiful hotelroom keybusiness centerlobbyelevatorcouch
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384 - 389 of 823 reviews
Reviewed February 26, 2014

Quite central location if you go to various business place in the city (almost all in the north ring). Close to all highways. Lot of space in rooms. Like the French modern design :). Pool & SPA is being refreshed.

  • Stayed: January 2014, traveled on business
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Thank Olivier B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albert w, General Manager at Le Meridien Dallas by the Galleria, responded to this reviewResponded March 6, 2014

Dear Guest,

Thank you for the positive review of our hotel. We are very happy to know you enjoyed our French modern design hotel doing your time at Le Meridien Dallas Hotel by the Galleria we hope to see you again very soon for your next stay in Dallas!

Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 22, 2014

We held a marriage conference at the Le Meridien over valentines weekend. The management and staff were extremely attentive and provided everything we needed and asked for. The decor of the hotel is chic and romantic, perfect for couples or modern enough for business. Everything about the hotel is top notch, the pool, fitness room, location, rooms, lobby, and the food! Great food! The wings are awesome. We love Le Meridien and will stay again and recommend to everyone we know visiting the area.

  • Stayed: February 2014
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Thank toughprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albert w, General Manager at Le Meridien Dallas by the Galleria, responded to this reviewResponded March 6, 2014

Dear Guest,

Thank you for your feedback and taking the time to post your comments. I reviewed your comments regarding your stay with us at the Le Meridien Dallas by the Galleria. As a management team, we take all comments seriously and share them with our staff. we are very happy that you enjoyed your marriage conference at the Meridien Dallas by the Galleria
Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

We attended a marriage retreat held at LeMeridian. The service from the time we enters the hotel until the moment we left was simply amazing. The room was very spacious, clean, and comfortable. The meeting rooms were also nice. The breakfast was incredible with service equally amazing, very accommodating. We also ordered room service and was treated great from time we placed order to receiving exactly what was ordered. The location directly across from Galleria was just an added bonus!!! I would highly recommend your next seminar, retreat, or just romantic get a way at this hotel.

  • Stayed: February 2014
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Thank Worldtravlersc4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albert w, General Manager at Le Meridien Dallas by the Galleria, responded to this reviewResponded February 20, 2014

Dear Guest

thank you for the positive review of our hotel. we are very happy to know you enjoyed your time with us on your marriage retreat at Le Meridien Dallas Hotel by the Galleria we hope to see you soon .

albewas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

Positives are: the room is a good size

We have only been here hours and I am debating whether to cut our losses and run for the hills. We booked many rooms through a group rate. We asked to extend a night and their immediate response was the rate for that night would be much more expensive than the group rate. I asked for them to please ask if they could extend that rate to us for one more night......after asking "who Know" the answer was no sorry. NO, but let me see what kind of rate we could get for you because we value all the business you brought to our hotel.....nothing. AFTER calling the chain number and complaining they found me a AAA rate that was comparable to the group rate. Why someone at the hotel did not offer to try this and quoted me a rate more than DOUBLE that rate after all the Guaranteed money brought to the hotel by our group is beyond me. Not only this, but the encounter was rude.

Their rooms all face the lobby and it can be quite loud in the room. We were given a room right outside an elevator where people stand and have conversations waiting for the elevator and you hear EVERYTHING.....BRING EAR PLUGS. I called and asked nicely if there was anything that could be done or any other rooms available....again zero intention to help you or show they value your business or are sorry that you are unhappy.

The rooms are not very clean at all. It appeared there may have been blood??? in our shower. you can run your finger across the top of the toilet and come up with a finger full of dust. We should have known when my mother-in-law called this hotel and they could not find the reservation and were not helpful. After calling the main number things were straightened out so we wrote it off as a shear mistake, but make no mistake about it.......they do not care about their guests.

No hot tub, pool in basement, sad workout room for a 4 star hotel.

It is unfortunate we are stuck here for at least the next two nights. I will write a review each night and I hope to report that we had bad luck night one and that tomorrow brings smiling, helpful staff, cleaner rooms, and a feel that they care. As for now, I have never felt such a cold/ unhelpful staff or so unwelcome in a hotel and I have traveled quite a bit. Holiday Inns and the $49 a night motel we stayed in " just for a quick sleep on a road trip" felt more warm and helpful :-(

Room Tip: I am not sure if there is one, but ask to be sure the suite you book ( which sounds great!!!!) is really not there room outside the elevator where you get to listen to everyone's conversations all night and hear lobby talk and horrible cheesy music all night long ! Better yet, choose another hotel!
  • Stayed: February 2014, traveled with family
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Thank harmonyd4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albert w, director of rooms at Le Meridien Dallas by the Galleria, responded to this reviewResponded February 14, 2014

Dear Guest,
Thank you for your feedback and taking the time to post your comments. I reviewed your comments regarding your stay with us at the Le Meridien Dallas by the Galleria. As a management team, we take all comments seriously and share them with our staff. I would like to apologize for the problems that you experienced with your stay in regards to your rate and room housekeeping , noise outside your door. I am looking into where we fell short in these areas and so that we can come up with a solution to keep from happening in the future. Again, thank you for the comments, which will help us in our ongoing efforts to improve our service.
Sincerely,

albwa

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Reviewed February 12, 2014

a very stylish hotel with very good rooms in a great location just across the street from the galleria shopping complex. the rooms are very clean & well appointed & the beds are very comfortable. The staff are helpful & friendly at all times & while we didn't use the restaurant we did have breakfast there which was very good, i would highly recommend this hotel.

  • Stayed: September 2013, traveled as a couple
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Thank thepezzman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albert w, General Manager at Le Meridien Dallas by the Galleria, responded to this reviewResponded February 14, 2014

Dear Guest,
Thank you for the positive review of our hotel. We are very happy to know you enjoyed your time [or specific enjoyment that they may have listed in the review] at the Le Meridien Dallas North Hotel by the Galleria and we hope to see you again very soon for your next stay in Dallas

albewas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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