Let me start by saying I never, ever, leave reviews. I felt my stay at Le Meridien was worth the effort.
From the moment I arrived, I felt like royalty. The valet outside was polite and friendly. He greeted me upon arriving and opened the doors for me to get in. You get the "wow" factor as soon as you enter the building. Everything is very updated and well decorated. First class everything. Good bar, wonderful business area in the lobby with a plethra of new Mac computers, and a neat, contemporary lounge area as well.
The best part of the trip was the front desk staff. Check in was fast and friendly. Customer service is long forgotten in a lot of establishments these days, but not here. My first stay, Christopher checked me in and was very professional and polite. He let me know everything the hotel had to offer and made me feel like they really do care. However, it was my second trip back to the hotel that finally made me write this review. I was greeted at check in by Freida at the front desk. Easily one of the best customer service professionals I've ever encountered, if not the best. She was very busy with the phone constantly ringing and other staff approaching her for help. She made sure that she put me first and got me checked in fast. Le Meridien, you truly have a gem in Freida. She even checked on me to make sure I had everything I needed during my stay.
The room was amazing. I was in a large corner suite, big and roomy with excellent decor. Bed is memory foam and more comfy than home..living room and a bedroom, both with wall mounted HD flat screens, that were large too. Great room and more than enough space in the bathroom as well.
Anything you need, just call the desk 24/7 and they will do all they can for you, with pleasure.
I will be returning to this hotel, and recommend this hotel over any other I've stayed at around dfw(and I've stayed in a lot).
Freida really made my stay unforgettable, but this place is first class and an absolute joy to stay and relax here. If I could afford it, I'd move in.
- Official Description (provided by the hotel):
- Encompass all the Dallas Galleria has to offer while staying at Le Méridien Dallas by the Galleria. Our all-suite Dallas Hotel is ideal for leisure, business, and group travelers alike. Our sophisticated Dallas suites accommodations are equipped with Wi-Fi and high-speed internet access, plush robes and inviting beds with 300-thread-count Frette sheets, 42-inch HDTV, iPod stereo, and 24-hour in-room dining.Le Méridien Dallas by the Galleria is nearby many Dallas attractions including the Dallas Art District, American Airlines Center, and Cavanaugh Flight Museum. Known for its bustling business district, the Galleria is also home to many renowned corporations, such as Nordstrom corporate headquarters, and just a short 20 minute ride from the Dallas/Fort Worth International Airport. ... more less
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- Also Known As:
- Le Meridien Dallas By The Galleria Hotel Dallas