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“Dallas Market” 5 of 5 stars
Review of BEST WESTERN Northwest Inn

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BEST WESTERN Northwest Inn
Ranked #94 of 199 Hotels in Dallas
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143 reviews from our community

Traveler rating
    45
    41
    23
    19
    15
See reviews for
24
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56
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 10, 2013 via mobile

hotel was good, rooms facing highway can be noisy n old ac but apart from that clean comfortable beds, new bathroom and delicious inclusive buffet breakfast. will stay here again value for money and helpful friendly staff

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank kristenfromoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternDallas, Manager at BEST WESTERN Northwest Inn, responded to this review, February 16, 2015
Greetings – Thank you very much for taking the time to review our property.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.


We hope to see you again in the future and you can reach us directly at (214) 353-8774 if I can be of any assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix
2 reviews
5 of 5 stars Reviewed November 23, 2012

I come to Dallas on a business trip and was having a great time staying in this hotel. Thanks for your great job of hosts and hope I will have another chance come by Dallas again. Thanks again for your services.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Best Western

Helpful?
Thank LONNY N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternDallas, Manager at BEST WESTERN Northwest Inn, responded to this review, February 16, 2015
Greetings – Thank you very much for taking the time to review our property.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.


We hope to see you again in the future and you can reach us directly at (214) 353-8774 if I can be of any assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 of 5 stars Reviewed August 11, 2012

This hotel could be very successful and 10 times better if there was someone qualified running the front desk. The dunce running the desk during my stay had no idea what he was doing partly because he spoke as much English as my 3 month old. Had nothing but problems and an unproffesional attitude from this person and made my stay absolutely horrible, never again will I stay at a best western solely on this experience because of someone's lack of incentive to do their job.

  • Stayed August 2012
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Houck2110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternDallas, Manager at BEST WESTERN Northwest Inn, responded to this review, February 16, 2015
Greetings – Thank you very much for taking the time to review our property.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.


We hope to see you again in the future and you can reach us directly at (214) 353-8774 if I can be of any assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duncan, Oklahoma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 3, 2012

We were here for one night , last leg of week long trip. Very Clean and bed was very comfy! Dexk Manager was very helpful and Friendly! Close to lots of great restaurants. Would def. stay again!

Room Tip: Good breakfast setup.
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank roadtrip1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternDallas, Manager at BEST WESTERN Northwest Inn, responded to this review, February 16, 2015
Greetings – Thank you very much for taking the time to review our property.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.


We hope to see you again in the future and you can reach us directly at (214) 353-8774 if I can be of any assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed May 17, 2012

I am adding my second review of this nice Hotel, as there have been changes. Not all of them good. Not the Hotel’s fault though. Oh! And thank you for clicking “helpful” below BTW.

The bad news is the really well maintained and almost always-to-yourself Hot Tub is no more. There is a new Handicapped Access law that forces hoteliers to place a mechanical lift at pools and hot tubs to lift wheelchairs and/or wheelchair confined persons in and out.

Sadly this nice feature of the hotel can not accommodate this device and so the non-handicapped among us will be giving up the Hot Tub, alas.

The pool WILL be able to get the lift device so the pool, which is also nice, will not be closing and handicapped folks will now be able to better enjoy it too.

The other 2 notable changes are quite nice for the traveler.

1.) There is a micro-drug-store selection now at the front desk and the items Airport Security made you throw away, or that you forgot are now available for purchase without leaving the hotel for the store. There only about half a dozen items so far but I found it handy and thoughtful on the part of the proprietors. (Target and a big chain drug store about 2 miles east along Northwest Hwy, the road that fronts the hotel, if U need more)

The place is a family owned franchise and the family is VERY accommodating to guests. I travel quite a bit and appreciate that.

2.) The new “Sterile/Clean” TV remote control in the rooms. I always worry about even a CLEAN room (and these are) having germs on things like the TV remote control.

I will also remind travelers this place is reasonable in cost, VERY close to BOTH Dallas airports (situated from an access-ease standpoint right between the two). Close to the Apparel Mart, night life, Starbucks, parks, shopping, public transport and restaurants.

Room Tip: Reserve early for "market" season
See more room tips
  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank FlemBrimstone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternDallas, Manager at BEST WESTERN Northwest Inn, responded to this review, February 16, 2015
Greetings – Thank you very much for taking the time to review our property.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.


We hope to see you again in the future and you can reach us directly at (214) 353-8774 if I can be of any assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 27, 2012

Wont be staying here again. Rooms dirty and worn. Linens(towels) apparently not cleaned or changed after last tenant. Breakfast a waste of time. Plan on eating somewhere else. Should not be considered a Plus level hotel.

  • Stayed April 2012
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank JimVette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternDallas, Manager at BEST WESTERN Northwest Inn, responded to this review, February 16, 2015
Greetings – Thank you very much for taking the time to review our property.

Your input, and the feedback from all of our guests is vitally important to us and we always want guest expectations to be met upon arrival.


We hope to see you again in the future and you can reach us directly at (214) 353-8774 if I can be of any assistance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Northwest Inn

Property: BEST WESTERN Northwest Inn
Address: 2361 W. Northwest Highway, Dallas, TX 75220
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#62 Business Hotel in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Northwest Inn 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
This Dallas hotel offers easy access to downtown attractions, sporting events, business locations and the Dallas Convention Center. The BEST WESTERN Northwest Inn is centrally located in Dallas, Texas and is a convenient choice for guests traveling to conventions. Business travelers will appreciate the close proximity to FedEx and Southwest Airlines Headquarters. Visitors are also close to games at the American Airlines Center Sports Arena. The Galleria Mall and North Park Mall are seven miles away and provide a variety of shops and personal services. Guests at this Dallas hotel will enjoy a daily complimentary deluxe continental breakfast, high-speed Internet access, exercise room, conference room, an outdoor pool. The hotel is also within walking distance to many restaurants and eateries. ... more   less 
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Also Known As:
Best Western Dallas
Dallas Best Western

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