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“No Complaints”

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Homewood Suites Dallas-Market Center
Ranked #23 of 201 Hotels in Dallas
Certificate of Excellence
Lawrence, Kansas
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“No Complaints”
4 of 5 bubbles Reviewed June 2, 2013

Overall, the stay was a pleasant one. I was in town during A-Kon, so the entire strip of hotels near the Hilton Anatole was booked pretty solid, and I needed a last-minute booking. While there were no problems with my reservation, their online booking system did not bill me in advance, so if you're using the Homewood Suites website, be prepared. Aside from this little miscommunication, check-in was smooth. No issues were made of our pets, and we were allowed to unload our car through the front entry way.

Approaching the hotel from the street was a bit of an adventure. From Stemmons Freeway, the hotel has a sign with small letters that is obscured by trees, and on windy days a flag. You can't see the sign until you're right on top of it, and from Irving Boulevard there's no access to the hotel's proper parking lot. There is access to a lot the hotel shares with a Whataburger, but not to the hotel's front entrance or its main lot.

The hotel's common area facilities were pleasant enough, but the doors on the sides of the building were tricky to open. Some guests could get them to function correctly on a single card swipe, whereas I had to jiggle the card in the reader to get the door to open. Hotel staff seemed unaware of this issue.

The room was quite comfortable, and the full-size fridge was very convenient for storing liquids and food for our pets. The flat-screen TVs were a nice touch, but the hotel's TV browser left a little to be desired, taking a slightly longer loading time than a normal TV, and hiding the Live TV option on a second menu. The bed was quite comfortable, and the desk space was plenty to set up my wife's work computer.

The linens provided were acceptable, with the towels and such being above average for a hotel. The bedding was comfortable - admittedly the pillows were not to my personal taste - but somewhat inconvenient. If the duvet slips off the bed, it can become bunched into the duvet cover.

The breakfast was tasty and filling, although an option for hot tea would be nice to have.

Overall, it was a great stay at a hotel chain that I have come to trust. I would stay here again if I found myself in Dallas.

Room Tip: If you have AAA, use it. The discount is good.
See more room tips
  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank fastbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, June 14, 2013
Dear fastbow,

Thank you for taking the time to provide feedback from your recent stay. We value all the feedback we receive from our guests and will take the information you have provided us to help us make changes in the future.

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

658 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Dutch first
  • English first
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  • Any
English first
hunt, United States
1 review
5 of 5 bubbles Reviewed May 30, 2013

Thank you to the Dallas Market Center Homewood Suites, awesome place to stay and great service and people!!!!!!!! Good food!!! Has shuttle service that is on time to the market center!!!!!!!!!! Very clean, well kept, quiet hall ways, dishes washed on arrival!!!!

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Tom J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, June 14, 2013
Dear Tom J,

You're Welcome!!!!!! We look forward to providing you with awesome accommodations, great service and good food again soon!

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed May 28, 2013

Stayed just one night to for an appoinment at UTSW the next morning. Came in late (let the hotel know ahead of time just in case) on a Thursday night...11:30 PM or so. The front desk person was pleasant and got my room towards the middle of the hotel. This hotel only has the elevators in the front right off the lobby so if you can't find a parking spot towards the front of the hotel it will be a hike from the back to the front with your bags to access the elevators.

Room was nice and divided into a kitchen/living area and the bedroom/bathroom separated by a door. It was very roomy and I was pleasantly suprised about how nice the room was, I expected cheaper furnishings, tvs, etc. Traffic noise from the interstate would be my big complaint, but nothing the hotel can really do about that.

By far the best breakfast I have ever had in a hotel that didn't have a restaurant. There were options from fresh fruit, cereals, eggs and bacon, bagels, etc. Juice and coffees of course. The staff working it (more than just one person) were pleasant and kept everything clean and plentiful. The food actually looked like care was taken in the preparation as opposed to either raw or burnt that unfortunately seems to be the norm in these situations.

Only giving 4 stars because of the traffic noise, but really expected to rate this lower before I went and will have no qualms about staying here again in the future if in that area of Dallas.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael66_ar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, June 14, 2013
Dear Michael66_ar,

Thank you for taking the time to tell us about your experience at our hotel. It is always nice to hear honest feedback from our guests and I am glad you had such a positive stay at our hotel. As you noticed, our staff works hard at providing an exceptional experience. We hope to welcome you back next time you are in Dallas.

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
5 of 5 bubbles Reviewed May 28, 2013

The complimentary breakfast & welcome home dinner were fantastic, especially for someone on a business trip. It made it feel more like home since we didn't have to get up early to go find breakfast and stay out late to eat dinner. The hotel was clean, the suite was fantastic, quiet, and clean. Definitely recommend!

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Sara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, June 14, 2013
Dear Sara R.,

Thank you for the high recommendation of our hotel! I am glad our amenities were able to make your business trip better. We hope to see you again next time you are in Dallas.

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
atlanta, United States
1 review
5 of 5 bubbles Reviewed May 27, 2013

Away from home? Why stay someplace where you feel like just another guest passing thru. Homewood Suites has the warmth of home. The privacy of a suite that separates those who wanna sleep and those who want to stay up and watch a late night movie is great. Fully functional kitchen makes it ideal for those not wanting to spend a lot of money going out to eat. Go grocery shopping and the kitchen is yours.....

  • Stayed May 2013, traveled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Steven K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, June 13, 2013
Dear Steven K.,

Thank you for your wonderful review. We work everyday to make our guest feel like our hotel is their home away from home. I am glad you were able to experience the Homewood culture first hand. We hope we see you in Dallas again!

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed May 21, 2013

We needed a hotel, late, after being dissatisfied with our original reservation. Hilton helped put us in a Homewood Suites fairly near to our destination. Suite was quiet and clean. Really liked the ac system managed by a thermostat, not a blower-type unit in the room(s). Downside was how confusing it was to get to the location.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear TripAdvisor Member,

I am glad after a long night our hotel was able to provide you with the accommodations you needed during your recent trip to Dallas. Although, I am sorry to hear it was difficult to find our hotel. I know how frustrating it can be to try and locate a destination when traveling in an unfamiliar city. I appreciate your feedback, as we are always searching for ways to improve the experience of our guests.

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longview, United States
1 review
5 of 5 bubbles Reviewed May 20, 2013

No problems whatso ever.. The hotel is close to the Dallas Childrens Medcal Center.. They have a special rate if you are bringing a child to the Mecial center.. This really helped a lot. Rdeuced the rate quite a bit.. I will stay here again later this month.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Louis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear Louis G.,

We know it can be difficult when traveling to Dallas for medical appointments. We are glad the medical rate helps your family while you are at Children's Medical Center. We look forward to seeing you the next time you are here!

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Dallas-Market Center

Property: Homewood Suites Dallas-Market Center
Address: 2747 North Stemmons Freeway, Dallas, TX 75207-2211
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Dallas
#23 Family Hotel in Dallas
#29 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Dallas-Market Center 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Dallas Market Center hotel is designed to make both business and leisure travelers feel at home. Our all-suite Dallas hotel is conveniently located just two miles from downtown Dallas and minutes from UT Southwestern Medical Center.We offer perfect accommodations for short, corporate or extended stay travelers. Our Market Center hotel features spacious suites with all the comforts of home and a large range of excellent amenities including a fully equipped kitchen with full-size refrigerator, coffee-maker, microwave, and dishwasher, separate living and sleeping areas, flat screen televisions, iron and ironing boards, swimming pool and whirlpool, fitness center, business center, available meeting rooms, complimentary high-speed Internet access, complementary parking, hotel shuttle service Monday-Friday: 7:00AM to 8:00 PM and Saturday & Sunday: 10:00AM to 6:00PM. Enjoy a complimentary hot breakfast every morning, and an evening manager's reception with a complimentary light meal and beverages every Monday through Thursday evening. ... more   less 
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Also Known As:
Homewood Suites Dallas-Market Hotel Dallas
Homewood Dallas
Dallas Homewood Suites

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