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“Excellent Stay”

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Homewood Suites Dallas-Market Center
Ranked #24 of 203 Hotels in Dallas
Certificate of Excellence
Herndon, United States
1 review
“Excellent Stay”
Reviewed May 12, 2013

The hotel is clean and the staff are excellent. I used HHonors points to book the room, so I got stuck in the room next to the elevators, which caused noise early in the night and morning. But, that's not the staff's problem - they were fantastic.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Matthew L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear Matthew L.,

I appreciate your honest review of our hotel. It is always wonderful to hear praise about our fantastic staff. But I am sorry that you experienced a high level of noise due to your room location. We hope next time you are in Dallas you will give us another opportunity to take care of you.

Kindest Regards,

Beth Pacheco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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665 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
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  • English first
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English first
United States
2 reviews
Reviewed May 8, 2013

OMG This HOTEL is AWESOME< With an Awesome Hotel Staff to make sure your Needs are Met. Whether is be for Business or Leisure, this is the place to be.....the staff is Awesome and is always tentive to the Guests Needs.

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Moises L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear Moises L,

It was nice to read about your "AWESOME" stay here at the Homewood Suites Dallas Market Center. We do work hard at trying to achieve a high level of service every day.

Kindest Regards,

Beth Pacheco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas, United States
1 review
Reviewed May 7, 2013

A large group (approx. 18 people) was there for a seminar. Many of us were travelling with our therapy animals, so we decided to cook on the grill in the courtyard to avoid the hassle of a restaurant for that many people. The clerk at the desk, Brian, was so helpful, courteous and friendly, that he made us feel right at home. He even helped us locate bowls, forks, etc. so we could make salad and other foods. Great weekend! Would definitely stay there again!

Room Tip: Choosing a room close to the exit makes it easier to potty dogs!
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear Joy C.,

It was such a pleasure to have you and your group stay with us. I am glad you were able to take advantage of the amenities our property has to offer to serve the needs of your group. And thank you for sharing your positive experience with Brian. I am glad to know he took such outstanding care of your group!

Kindest Regards,

Beth Pacheco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas
1 review
Reviewed May 6, 2013

Stayed at your hotel over the weekend ( May 3rd, 4th, check out on the 5th for a seminar). Accommodations were out of this world. Brian Patton was absolutely wonderful. Set up the dining area for us for our dinner both Friday and Saturday evening! Such a sweet individual. Please know you have a very valuable employee in Brian! He did and exceptional job on making us feel extremely welcome and comfortable. I will make sure if and one needs to stay in the Dallas area, for them to stay at you hotel! Again, Brian; thank you for making us feel right at home! Holly Welmaker

Room Tip: Loved the corner suite!
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear Holly W,

It is always wonderful to hear such wonderful compliments about our team members. I am glad Brian's exceptional service made you feel at home, as that is truly our goal with every guest. We look forward to taking care of you, or any guest you send our way, next time you are visitng Dallas!

Kindest Regards,

Beth Pacheco
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas
1 review
Reviewed May 6, 2013

We traveled with a group for a seminar for therapy animals. All of our animals were welcomed and felt right at home. The manager the night we checked in, Brian Patton was the best. He helped us order pizza, gave us a location of a nearby grocery and even made lemonade for the group while we waited for the pizza. The next day when we returned from our seminar he had provided dog treats to all the therapy dogs. The hotel was clean, quiet and I will now stay at other Homewood suites due to this experience. Thanks again Brian for your personal service!

Room Tip: I asked for a ground floor due to an eldery mother & was accomidated. LOVED it.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear Karen R.,

Thank you for the high praise for our hotel for both yourself and your group. We love taking care of not only our human guests, but our furry guests as well! I am glad to hear your experience with our property has turned you into a Homewood Suites fan.

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
East Texas
1 review
Reviewed May 6, 2013

Awesome service. Kuddos to Brian Patton for making our stay such a great experience. He was very helpful, kind and courteous...went out of his way to make our stay more enjoyable. Rooms were great, breakfast was great. We were all staying there as part of a large group representing Therapet Foundation to present a Seminar on Animal Assisted Therapy at nearby UT Southwestern, so location was ideal. Brian and the rest of the hotel staff were all just as kind and considerate to our animals as they were to the humans :-)

Room Tip: No noise complaints...3rd floor was pretty quiet to me, and I'm a light sleeper. I did not noti...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 83Vandals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear 82Vandals,

Thank you for sharing your wonderful experience and for your high praise for our team member, Brian. We whole-heartedly believe in the Homewood Suites culture and Outrageously Pleasing Our Guests. I am glad you were able to have that experience during your visit.

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, United States
1 review
Reviewed May 3, 2013

This is a great place and the area is close to everything downtown - medical center - arts, etc. There is free parking and free internet and great breakfast. Just do a quick inspection of the room and make sure everything works - I had a missing shower curtain and drain. Also give the bed a once over for any strange smells...

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Arash M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this review, May 23, 2013
Dear Arash M,

Thank you for your honest feedback. I apologize your suite was missing the shower curtain and drain. We value the feedback our guests provide us so we can address the room issues immediately to prevent further inconveniences. I hope you will stay with us again the next time you are in Dallas.

Kindest Regards,

Beth Pacheco
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Dallas-Market Center

Property: Homewood Suites Dallas-Market Center
Address: 2747 North Stemmons Freeway, Dallas, TX 75207-2211
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Dallas
#23 Family Hotel in Dallas
#29 Romantic Hotel in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Dallas-Market Center 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Dallas Market Center hotel is designed to make both business and leisure travelers feel at home. Our all-suite Dallas hotel is conveniently located just two miles from downtown Dallas and minutes from UT Southwestern Medical Center.We offer perfect accommodations for short, corporate or extended stay travelers. Our Market Center hotel features spacious suites with all the comforts of home and a large range of excellent amenities including a fully equipped kitchen with full-size refrigerator, coffee-maker, microwave, and dishwasher, separate living and sleeping areas, flat screen televisions, iron and ironing boards, swimming pool and whirlpool, fitness center, business center, available meeting rooms, complimentary high-speed Internet access, complementary parking, hotel shuttle service Monday-Friday: 7:00AM to 8:00 PM and Saturday & Sunday: 10:00AM to 6:00PM. Enjoy a complimentary hot breakfast every morning, and an evening manager's reception with a complimentary light meal and beverages every Monday through Thursday evening. ... more   less 
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Also Known As:
Homewood Suites Dallas-Market Hotel Dallas
Homewood Dallas
Dallas Homewood Suites

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