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“Service exceeded my expectations!”

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Homewood Suites Dallas-Market Center
Ranked #25 of 207 Hotels in Dallas
Certificate of Excellence
Reviewed July 19, 2012 via mobile

I'm here on business & have stayed here since November of last year. The staff goes ABOVE & BEYOND to make sure my stay is pleasant. Everyone from the GM to the cleaning staff is very friendly & eager to help in any way I may need. I highly recommend this hotel!!!

  • Stayed: November 2011
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2  Thank CLBryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this reviewResponded July 23, 2012

CLBryant,

Thank you for taking time to share this feedback. We really love your title “Service Exceeded My Expectations.” That’s music to our ears. With our extended stay guests such as yourself you are here for such a long time, and we want you to be happy with your stay, and feel like you’re at home. We are so grateful to have you and will share this review with our team in our weekly meeting. Thank you again!

Respectfully,

Mindy Dennis

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687 - 693 of 732 reviews

Reviewed July 16, 2012

I know that sounds like a commercial but I honestly the Homewood Suites - Dallas Market Center is truly a great place to be if you have to be away from home. The location is excellent because it's minutes from downtown, minutes from the grooving Oak Lawn/Turtle Creek neighborhoods. Flying in and out a lot of course Love Field is 5 minutes away and DFW is 18 minutes to the gate. For me, that's sweet. The rooms are very upscale with granite and a wonderful downtown view. The staff is super nice and always going the extra distance to make sure accommodations are excellent. If you cant do the luxury of one of Hiltons level 7 hotels this place is far above a residence inn or embassy. The evening meals are decent and breakfast is 7 days a week. It's a SWEET place to stay!!!

Room Tip: Ask for a room with a downtown view. It's beautiful. They even have a smoking floor. I was a...
See more room tips
  • Stayed: July 2012, traveled on business
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2  Thank deborah r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this reviewResponded July 23, 2012

Deborah R,

You are so sweet to let us know how we are doing. We adore your “Commercial!” We blessed to have you as one of our guests, and are elated that you feel so comfortable in our all “Suite” hotel. We will be sharing your commercial with our team this week in our meeting. They will be thrilled to hear your feedback. Thank you again! Respectfully, Mindy Dennis

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Reviewed July 15, 2012

It's better than average, but they've got a ways to go before it could be called nice. The area is kind of dicey and there's absolutely nothing to walk to except Whataburger. The best tip I can give is to avoid rooms x01-x09; go for x10-x19. In the lower-numbered rooms of each floor, you will hear street noise.
Rooms are a nice size with two TVs, full kitchen except for stove. There are burners for cooking. Pots, pans, dishes and silverware are in the cupboards.
The best thing they've got going is the evening meal. Usually you can fill up on something decent for free. Breakfast is free and not too bad either.
The outdoor pool is nice and big and over-chlorinated. The indoor workout room is small and skimpy.
There is a laundry room with two washers and two dryers, usually busy, $1/load.

Stayed: July 2012, traveled on business
1  Thank joe02joe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beth P, General Manager at Homewood Suites Dallas-Market Center, responded to this reviewResponded July 20, 2012

Joe02Joe,

Thank you for taking the time to write a review about your recent stay with us at our hotel. We appreciate your feedback and we’re glad you enjoyed our breakfast and dinner options. We apologize for the condition of the pool and we hope to have another opportunity to serve you if your travels bring you back to the area.

Respectfully,

Beth Pacheco
General Manager

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Reviewed July 9, 2012

My husband and I took our son to the hospital nearby for some follow up appointments. The hospital recommended several places, but we chose the Homewood due to the complimentary breakfast, Internet and ease of access to the highway and hospital. We were a little hesitant at first since the medical rate was slightly higher than some of the other hotels. We found that our room had a kitchen (which saved us money on eating out) and was very spacious. We even had two TV's! We would recommend this hotel even if it's $10.00 more. Every one was so nice and we felt like family. We will be looking for Homewood Suites every time we have to travel!

  • Stayed: June 2012, traveled with family
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2  Thank Sheri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 10, 2012

Dear Sheri W,

Thank you for taking the time to share these kind words with us. We are so glad to hear that you opted to give us a try. It's always nice to know what our guests think about our hotel. We hope your son is feeling better, and look forward to seeing you for a "Staycation" or something more fun next time.

Thank you again for your feedback!

Respectfully,

Mindy Dennis

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Reviewed July 5, 2012

We have never met a hotel with such a frendly and helpfull staff from the front desk to the manager..

The food, wine, and beer at the "Welcome back 5 to 7PM Sunday through Thursday was the best. Our hats go off to the kitchen crew!

In the morning the breakfast was no less!! (no wine or beer)

Room service was tops.. We had a tray with a broken leg and a new one was delivered to our room in under 10 Min.

We have been comming to Dallas for 25+ years and this stay was the best ever.

Sheila and I enjoyed and will return.

  • Stayed: June 2012, traveled on business
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3  Thank Hooksett_NHIke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 6, 2012

Dear Hooksett_NHIke,

We LOVE to hear from our guests that stay for a full 5 nights. We feel that you truly get to enjoy all of our complimentary offerings. We are delighted to hear that Dallas is one of your top destinations! Thank you for sharing these positive comments with us. We share them with our team during our weekly meeting, and will be sure to let Al know in our kitchen, and EZ in maintenance department what an impact they had on your stay. We look forward to seeing you many more times in the future! Thank you again for taking the time to review our hotel.

Respectfully,
Mindy Dennis
Director of Sales

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Reviewed June 29, 2012

The hotel has recently been remodeled and looks great. However, the location is undesirable if you want to have decent dining options or take a walk. The front dest manager advised not to go outside after dark so we ordered takeout. The road noise is an issue for sleeping so take ear plugs.

  • Stayed: June 2012, traveled with family
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2  Thank Resortdude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 6, 2012

Dear Resortdude,

Thank you for taking time out of your busy day to send us your feedback. Our guests are so important to us, and we listen with open ears to your feedback. Since receiving your comments we have discussed some solutions to prevent road noise from hindering our guests’ quality of sleep. We want every guest to have a restful night when they stay with us. Thank you again for giving us a Trip Advisor review. We hope to see you in Dallas again soon!

Respectfully,

Mindy Dennis

Director of Sales

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Reviewed May 27, 2012

For $113 a night, we got full breakfast and dinner each day. Fitness room is small but had no problems getting time there. Room was excellent plenty of space and comfortable. Staff was super. Highly recommend!

  • Stayed: May 2012, traveled on business
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2  Thank Bonnie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mindy D, Director of Sales at Homewood Suites Dallas-Market Center, responded to this reviewResponded November 1, 2012

Many thanks for the great review, and we’re so glad to hear that you’ve not just recommended our hotel to fellow travelers, but "Highly Recommended" us! Guest feedback is always appreciated.

We certainly enjoyed reading your comments, as we all work hard to provide an excellent experience for our guests. Thanks again, and we look forward to welcoming you back to the Homewood Suites Dallas Market Center again soon.

Sincerely,
Mindy Dennis – Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Dallas-Market Center

Address: 2747 North Stemmons Freeway, Dallas, TX 75207-2211
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Dallas
#23 Family Hotel in Dallas
#29 Romantic Hotel in Dallas
Price Range: $115 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Dallas-Market Center 3*
Number of rooms: 137
Official Description (provided by the hotel):
The Homewood Suites by Hilton® Dallas Market Center hotel is designed to make both business and leisure travelers feel at home. Our all-suite Dallas hotel is conveniently located just two miles from downtown Dallas and minutes from UT Southwestern Medical Center.We offer perfect accommodations for short, corporate or extended stay travelers. Our Market Center hotel features spacious suites with all the comforts of home and a large range of excellent amenities including a fully equipped kitchen with full-size refrigerator, coffee-maker, microwave, and dishwasher, separate living and sleeping areas, flat screen televisions, iron and ironing boards, swimming pool and whirlpool, fitness center, business center, available meeting rooms, complimentary high-speed Internet access, complementary parking, hotel shuttle service Monday-Friday: 7:00AM to 8:00 PM and Saturday & Sunday: 10:00AM to 6:00PM. Enjoy a complimentary hot breakfast every morning, and an evening manager's reception with a complimentary light meal and beverages every Monday through Thursday evening. ... more   less 
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Also Known As:
Homewood Suites Dallas-Market Hotel Dallas
Homewood Dallas
Dallas Homewood Suites

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