We picked this property because previous stays were excellent. This stay Aug 3, 2012 - Aug 4.2012 was much less satisfactory. There were minor things in disrepair. shower curtain rod was about to come out of the wall , bathroom sink faucet was loose, and other small stuff that did not affect our stay, more cosmetic than lack of functionality. Our room was never serviced by housekeeping the first day. We had to tell the front desk as we were leaving for dinner. They said they would send someone up to take care of it while we were at dinner. They did, but the next morning we had no coffee cups. they discarded the old ones but left none to replace them. On the morning of our departure we went out to find my truck had the rear door window broken out. The thieves stole new clothes just purchased as well as my radar detector and a pistol. The staff, as well as the police officer that took my report, said it is happening on a regular basis at this hotel. They have someone that supposedly walks the parking lot at night, but they have no fence around the property and no security cameras at all. There was another vehicle broken into the same night as mine. If you choose this hotel, don't leave anything that costs more than a dollar in your car.
- Official Description (provided by the hotel):
- Located in North Dallas on the Dallas Tollway business corridor, our hotel is just 500 yards from renowned shopping mall, Galleria Dallas. Ride our complimentary shuttle service to Addison's Restaurant Row, with over 40 restaurants to choose from. Our two-room suites, each featuring a living room with a 42-inch HDTV, a sofa bed, mini-fridge, microwave, and an ergonomic work station with high-speed internet access. We also offer a free-cooked-to-order breakfast each morning, and in the evenings enjoy the complimentary cocktails at the Manager’s Reception. Workout in our modern fitness center, take a dip in the indoor pool or a delicious meal at Ethan's American Bistro. Take advantage of the useful services and equipment in the complimentary business center. ... more less
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- Also Known As:
- Embassy Suites Hotel Dallas
- Dallas Embassy Suites