I stayed at the Hyatt House Dallas Uptown for two nights in September, 2013 while on a business trip. I thought my directions were wrong when I arrived, as the hotel is located in a less desirable part of the city, and I had heretofore always trusted that I wouldn't have to worry about a Hyatt property's location or quality. Once inside, the disappointments continued.
The hotel is old and shabby, and while the front desk staff were friendly and polite, they are under-staffed and poorly trained. I left two important packages with them at check out with shipping labels attached and they assured me they would be sent out with their daily pick up by the freight carrier (something I do at hotels constantly and have NEVER had an issue). They didn't send them out and didn't contact me for instructions, just waited for me to call the next day in a panic when I didn't see my tracking numbers in the shipper's system. I left word for the Manager to please call me, but he never did.
Stay somewhere else, Dallas is filled with wonderful properties.
- Official Description (provided by the hotel):
- Hyatt House Dallas/Uptown is ideally situated in the heart of uptown Dallas and the Harwood District. This upscale, extended stay hotel provides outstanding guest suites with easy access to everything Dallas has to offer. The Hyatt House Dallas/Uptown is located 2 blocks from the American Airlines Center and is a short distance from the Dallas Arts District, the West End Historic District, McKinney Avenue, and restaurants like Capital Grille and Morton's Steakhouse. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hyatt Hotels Corporation, Orbitz, Travelocity, Expedia, Hotwire, Hotels.com, TripOnline SA, Priceline, Ctrip TA, Cheap Tickets, Cancelon and getaroom.com so you can book your Hyatt House Dallas/Uptown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hyatt Summerfield Suites Dallas/Uptown Hotel Dallas
- Hyatt Dallas Uptown
- Summerfield Suites Dallas
- Dallas Hyatt
- Dallas Summerfield Suites