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“Good Value” 3 of 5 bubbles
Review of Quality Inn & Suites I-35 / Walnut Hill

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Quality Inn & Suites I-35 / Walnut Hill
Ranked #111 of 200 Hotels in Dallas
Eagleville, Pa
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good Value”
3 of 5 bubbles Reviewed October 23, 2011

Hotel was clean and suited our needs at a reasonable price. The location was okay. There were some gentleman clubs around but they didn't bother anyone, except the one to the rear of the hotel, which was loud early morning hours on weekends. Request a room in the front, which is somewhat quieter. There is traffic noise also. The breakfast was wonderful, as was the reception two nights a week with beer, soda, wine and finger food (wings, salad, etc.) We didn't have a car, and we were nearly 1 mile from the DART, but it was walkable. Staff was somewhat helpful with requests. They did move us to a quieter room upon request. The only restaurants within walking distance were Church's Chicken, Burger King and Dennys (which had good values) and some local bars with food. Desk was helpful so far as printing boarding passes. Room was more than adequate with wet bar, frig and microwave. No grocery stores nearby -- only marts at gas stations. Met many nice guests from all over. It would have been nice to have an outside area to sit and relax. If you don't mind traffic, a car would be helpful. Public transportation was great, but you had to be able to walk and understand the DART. It gets you to many of the attractions.

Room Tip: Ask for room in front of hotel away from noise. I asked for this and didn't get it upon arrival...
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagementTeamGM, Manager at Quality Inn & Suites I-35 / Walnut Hill, responded to this review, October 30, 2011
Thank you for taking the time to review our hotel. Your comments are being passed on to our management and staff members, so we can address your concerns. Thanks for sharing your concerns, because it helps us improve on our service. As a hotel we strive to provide all of our guests with a safe, clean, and comfortable place to stay.

Thanks again for your comments. We hope you will stay with us again, on future visits to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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107 reviews from our community

Traveler rating
    21
    32
    25
    17
    12
See reviews for
27
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Rating summary
  • Sleep Quality
    3.5 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 bubbles Reviewed September 11, 2011

For the price of 59 a night, it is a great value. This is my second stay this year. Very quiet on a sunday night. No problems with front desk. Negatives- pool is out of order. Non smoking room has a hint of smoke.

  • Stayed September 2011
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank hogman111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, TX
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed September 7, 2011

When we checked in, the desk clerk was extremely pleasant and welcoming. An hour later, my husband went to the desk to get a new room key because his did not work. He waited for quite a while and no one ever came to the lobby desk. He pounded his fist on the desk a couple of times to try to attract attention from the adjoining office. The manager on duty appeared and began to call my husband some VERY derogatory names, told him he could just wait, he was not king. He then asked to see my husband's identification to check and make sure he was registered. When my huband handed him his driver's license, he threw it across the room and told him to get out of the hotel. My husband retireved his license and left the lobby, telling the manager that we intended to stay - that we had already paid for 2 rooms (my daughter & family were there too). As he walked away, the manager yelled that he would erase the payment from the hotel's computer. We have styaed at this Comfort Inn a number of times since it isx close to my other daughter's apartment. However, we will never stay there again after this very rude treatment.

  • Stayed September 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank grandmato2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed January 4, 2011

Not bad for the price. Clean and very quiet. Near sam moons and harry hines stores.

  • Stayed January 2011
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank hogman111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagement_CEG, Manager at Quality Inn & Suites I-35 / Walnut Hill, responded to this review, February 20, 2011
We appreciate you taking the time to review our hotel. We strive to provide a clean and comfortable hotel. Thank you for your comments and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY, USA
Level Contributor
141 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed December 10, 2010

I'll say right off the bat that this is not likely to be the nicest, newest or best-located budget suite hotel you'll see in Dallas. The building is on the older side. It's on a side road in a commercial area and just down the road are a couple of strip clubs and a massage parlor. You may not want to stay here if you don't want to expose your family to these sights. But the facilities are well maintained, everything works, and it's clean. It has everything you would expect in a hotel like this--free well-lit parking lot, free wired and wifi, free hot breakfast, a small gym, indoor pool and hot tub, free use of a computer to work and print out boarding passes. The room was spacious and clean. Furnishings were a little dated but comfortable. There is a small kitchenette with coffee maker, fridge and microwave.

It's a family-owned hotel and you can tell they take pride in their work and their hotel. Plus, the people are really friendly. Not just corporate-friendly--genuinely friendly. At $80/night it would be hard to find a better hotel.

  • Stayed December 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jack783
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagement_CEG, Manager at Quality Inn & Suites I-35 / Walnut Hill, responded to this review, February 20, 2011
We appreciate you taking the time to review our hotel, we are pleased that you enjoyed our complimentary breakfast. We strive to provide a clean and comfortable hotel. Thank you again for your comments and we look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed June 30, 2010

We stayed here one night. It was a good value, location was easy to get to. Our room was clean and quiet. Customer service was great and breakfast was better than average.

Stayed June 2010, traveled on business
Helpful?
2 Thank Sooner064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelManagement_CEG, Manager at Quality Inn & Suites I-35 / Walnut Hill, responded to this review, February 20, 2011
We appreciate you taking the time to review our hotel. We strive to provide a clean and comfortable hotel. Our complimentary breakfast offers a great variety of hot and cold items.
Thank you for your business, your comments and we look forward to you next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 14, 2010

After missing a connecting flight due to bad weather we were given a "Distressed Passenger" rate at the Comfort Inn. The front desk staff was extremely accommodating, offering toiletries to passengers who did not have luggage. The room was large and bedding was comfortable. There is a free shuttle to and from the airport and apparently to a nearby Wal-Mart. Excellent and varied continental breakfast too! Free internet in lobby and nice outdoor pool. We were very impressed with this hotel.

  • Stayed June 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank glamourgirlYYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites I-35 / Walnut Hill

Property: Quality Inn & Suites I-35 / Walnut Hill
Address: 10835 Composite Drive, Dallas, TX 75220-1209 (Formerly Comfort Inn & Suites)
Location: United States > Texas > Dallas
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #111 of 200 Hotels in Dallas
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites I-35 / Walnut Hill 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
All spacious guest rooms come equipped with microwaves, refrigerators, hair dryers, coffee makers, irons and ironing boards. Some rooms feature whirlpool bathtubs. Non-smoking rooms can be requested. After a busy day of work or play, enjoy a refreshing swim at the indoor pool and a relaxing soak in the hot tub. Business travelers to this Texas hotel will welcome additional conveniences like the business center, in-room desks and access to copy and fax services. The on-site boardroom can accommodate up to 12 people. Your Morning Breakfast is full of hot and delicious options, making breakfast at the Quality Inn & Suites I-35/Walnut Hill the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! The next time your travels bring you to Dallas, Texas, the Quality Inn & Suites I-35/Walnut Hill hotel offers you ideal accommodations, affordable rates and service with a smile. ... more   less 
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Also Known As:
Comfort Hotel Dallas
Comfort Inn And Suites
Dallas Comfort Inn
Comfort Inn Dallas

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