Laura was excellent! We told her it was my daughters 16th birthday and she had the valet call her by name as he opened the car door. He also said "Happy Birthday". Laura met her at the curb with 3 long stem roses and welcomed her personally to the hotel. The rest of the hotel staff was great too! Bed were comfortable and the pool is awesome. The pool does need more seating areas though. Better get a chair reserved by 9 AM or prepare to sit on the concrete. Service is impeccable!
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