We only stayed at this hotel because of an event being held at there. Elevator broken (12 stories). Toilets backed up on our floor in several rooms. Staff was extremely rude and unaccommodating. Zero hospitality. Sleep Number beds horrible. No water pressure. One ice machine for entire hotel on second floor; all others broken. Restaurant was closed with sign to eat in bar but no wait staff. Bedding torn; zipper on duvet broken and rusted. Requested towels and were brought floor mats. Finally got three towels and five wash cloths. Staff just rude. Clock in room broken. Food on breakfast buffet was not fit to eat. Watery eggs, watery gravy, hard biscuits, crusty hard Danish. Did I mention the staff was rude and unaccommodating with an attitude -"BAD"? We will NOT recommend staying here. To end positive; as we were checking out and having attitude once again from desk the Director of Operations stepped in and apologized and exclaimed we should not have had to endure what we did and he (Chris) would be meeting and working with Corporate officials next week to discuss improvements.
- Official Description (provided by the hotel):
- Located 2 miles from Dallas Love Field, this business-oriented hotel is situated at Stemmons Corporate Headquarters Center (I-35). Location provides easy access to I-35, shopping, restaurants and much more. This upscale hotel offers comp airport shuttle to Dallas Love Field, complimentary internet access, outdoor pool and children's pool, onsite fitness center, restaurant and lounge. Hotel is making exciting changes to better serve their guest including renovated guest rooms and the addition of 1 bedroom suites. ... more less
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- Also Known As:
- Park Inn By Radisson Dallas-Love Field Hotel Dallas
- Radisson Dallas
- Dallas Radisson