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“Slow and inconsistent service”
Review of Cool River Cafe

Cool River Cafe
Ranked #1,578 of 3,609 Restaurants in Dallas
Cuisines: American
Restaurant details
Boston, Massachusetts
Level 4 Contributor
35 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Slow and inconsistent service”
Reviewed April 18, 2013

Cool River has a great menu and the staff is very nice. During my visit they were either short staffed or another factor contributed to very slow service. My waiter was good but the food was not. My Ahi Tuna had four pieces. Two which were cold and two which were warm. When I inquired about this a head waiter said he would check on it but never did. Usually restaurants in airport are fast but this visit ended with me needed to remind the staff of orders and over six different people visiting my table in the confusion. This might have been a bad day for them but for an Ahi Tuna and a Peppadew Chicken I paid 52.00. Definitely wasn't worth the price on that day.

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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94 reviews from our community

Visitor rating
    15
    42
    16
    16
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Geneva, Switzerland
Level 6 Contributor
267 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 193 helpful votes
“Nice surprise”
Reviewed February 23, 2013

I don't normally review airport restaurants, because the food is usually casual and not very good. The Cool River Cafe on the D concourse, gate D25 is a pleasant exception. I enjoyed a wonderful spinach salad sitting outside on a pseudo patio, enthusiastically served and attended.
Worth a detour if you are looking for something a little different from the usual fare.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank 100nights
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norman, Oklahoma
Level 5 Contributor
58 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Tranquil Restaurant in Busy Terminal”
Reviewed December 13, 2012

We love Cool River in DFW Terminal D. Staff always takes extra care providing excellent service---wish they had more salad selections. Servers well-trained. We love it.

Visited November 2012
Helpful?
Thank Warren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Idaho
Level 6 Contributor
103 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 108 helpful votes
“Great food and amazing service!”
Reviewed December 9, 2012

Stayed at the Four Seasons in this area on business and my party had dinner here. The food was excellent but what really made the night was the service. Our waiter was efficient and extremely entertaining. These guys get it right!

Visited October 2012
Helpful?
Thank mowens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean Park, Washington
Level 6 Contributor
151 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“As always, fine food and excellent service”
Reviewed November 20, 2012

This is always a fun stop. Not only is the food great, but there are billiards to watch and a huge selection at the bar.

Visited November 2012
Helpful?
Thank MJBaer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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