We were scheduled to stay in Downtown Dallas at a boutique Hotel of which we had only seen pics online. It was AWFUL! So, being IHG Members, we decided to just stay at a Holiday Inn Express. We chose this one due to its proximity to downtown and other shopping malls, etc. It was a midway between several destinations, though a more industrial area than I prefer. Chaz graciously welcomed us and assisted us several times during our stay--he was great. The hotel was nice and clean, breakfast was the standard Holiday Inn Express buffet/Continental.The room was adequate but could use some touching up (paint chipping, etc---not awful but could get that way soon without proper maintenance). A few snags/disappointments during our stay......no IHG member "gift", although we did get a room upgrade, the computers in the business area wouldn't print my documents so I needed assistance to get them to print, and a mix-up with number of nights at check-in resulting in a phone call from front desk the next day asking if we planned on extending our stay. However, my biggest problem was with the proximity of the bed to the A/C unit in the room---I did not sleep very well due to it blowing right on me. If I adjusted it, then it got very hot. Therefore, this would likely not be my first choice if ever in Dallas again, but it is still a good choice (sure beat the "boutique" hotel that was double in price).
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