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“We loved Aloft”

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Aloft Dallas Downtown
Ranked #68 of 207 Hotels in Dallas
Reviewed July 15, 2010

My husband and I usually stay at traditional chain hotels, but a friend recommended aloft and we are glad she did. The the bed was wonderful, the shower spacious, and the room excellent. The staff was helpful and the lobby interesting. The only negative is that we could hear some noises from the couple next door. We were not able to enjoy all the amenities of the hotel as it was only a one night stay, but we do plan to stay there again.

  • Stayed: June 2010, traveled as a couple
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Thank ruthkmz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresagio, Manager at Aloft Dallas Downtown, responded to this reviewResponded July 16, 2010

We appreciate the posting of your review of the Aloft Dallas Downtown.
I am so glad that you and your husband enjoyed our accommodations and thanks to your friend for recommending our hotel to you!
Nice of you to mention how helpful our staff was to you and yes, our lobby is definitely interesting!
We look forward to welcoming you back at the Aloft the next time you travel to Dallas.

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523 - 529 of 593 reviews

Reviewed July 12, 2010

My fiance and I have our wedding planned at the Aloft Dallas Downtown Hotel and can't wait. We signed our contract before the hotel was completed and it was gray concrete and drywall dust. We were hesitant but we signed anyway hoping for the best. While we haven't yet stayed there, I've seen all the room options and have been through the entire place. It's quite impressive and we can't wait to show all of our friends & family at our wedding. It's reassuring to see such good reviews of this hotel, especially since we are trusting them with a once in a lifetime (hopefully) event. It's also nice to see that management cares enough to read customers' reviews to better their business. We're looking forward to staying there ourselves!

  • Stayed: June 2010
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Thank nextelspe99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresagio, Manager at Aloft Dallas Downtown, responded to this reviewResponded July 15, 2010

Thank you for your review of the Aloft Dallas Downtown and your kind words regarding our hotel.
We are honored that you have chosen our hotel for your wedding.
We look forward to hosting your very special day and please do not hesitate to contact our Sales office with any questions.

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Reviewed July 8, 2010

" A vision of W Hotels" is the tagline used to describe this hotel brand. Accurate, if their vision is of mismanagement and ineptitude. This hotel did not have a reliable air-conditioning system during much of our 5 week stay in June; this frequently resulted in rooms that were 90 degrees with no air circulation (windows do not open). Several members of our group were told they had to change rooms upon returning from work at 11PM on Sunday night. Rooms with a "Do Not Disturb" sign were regularly entered; on at least one occasion to remove a microwave (and not replace it) for no apparent reason. Hot water was not available on several occasions. Power was shut off completely one afternoon; the only advance notice was taped to elevator doors, rather that placed under room doors. One of our group's rental cars was "booted" in the parking lot even though registered to stay another 2 weeks. An additional charge to my credit card appeared days after checking out and paying in full. A call to the Aloft confirmed that this was their error and they promised to credit my card immediately; a week has passed and nothing has been done. These are only a few examples. My colleagues and I are frequent travelers; we agree that we have never stayed in a more poorly run property. The only thing I can recommend in their housekeeping staff, who did an excellent job of maintaining this dismally renovated old warehouse. It must be that "vision" thing: bravely furnished with cheerfully insubstantial plastic and vinyl, with exposed and rustically lathed concrete ceilings and not a padded floor the entire building. Stay for no more than 1 night and hope you don't experience what we constantly endured for 5 weeks. The Magnolia and the lovely Adolphus are only 2 or 3 blocks away; stay there instead.

  • Stayed: June 2010, traveled on business
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1  Thank marybytheriver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresagio, Manager at Aloft Dallas Downtown, responded to this reviewResponded July 19, 2010

Please accept our sincere apologies for the inconvenience you experienced during your groups stay with us in June. The hotel faced numerous challenges with our HVAC and Hot water systems during the month, but we are happy to report that all systems have been restored. Again we apologize and wish you the best on you and the group all the best on your current tour.

Scooter Yates
General Manager, Aloft Dallas Downtown

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Reviewed July 6, 2010

I took a group of 20 teenagers to Dalls and we stayed at the aloft downtown for 3 nights. It was the cleanest, coolest most modern hotel with a great lobby and wonderful staff that went way beyond theoir call of duty. Everyone from the fornt desk to the cleaning crew were so very nice and helpful. I would recommend aloft to anyone going to Dallas.

  • Stayed: June 2010, traveled on business
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Thank musicdonembry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresagio, Manager at Aloft Dallas Downtown, responded to this reviewResponded July 8, 2010

Thank you for your review of the Aloft Dallas Downtown.
We are so glad that you and your group enjoyed your stay at our hotel.
I appreciate your kind words regarding the staff and we will pass on a copy of your review to all that you have mentioned. Thank you again for taking the time to post this review.
We look forward to saying "Aloha" to you again, the next time you find yourself in the Dallas area.

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Reviewed July 3, 2010

From the moment we walked into the lobby, to checking out four days later we were thrilled with every aspect of Aloft! The service was friendly and efficient, our large king room was incredibly well-designed, extremely comfortable and completely quiet, and the downtown location is convenient to everything. There was nothing not to like about Aloft!

  • Stayed: June 2010, traveled as a couple
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Thank LeaveHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresagio, Manager at Aloft Dallas Downtown, responded to this reviewResponded July 8, 2010

We are thrilled that you enjoyed your stay at the Aloft Dallas Downtown!
So glad that you enjoyed our accommodations and that our downtown location was convenient for your travel needs. We appreciate your kind words regarding our staff and we look forward to welcoming you back the next time you are in Dallas.

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Reviewed July 3, 2010

An excelent option to be in downtown, the furniture is awesome, the bar is nice, the pool is small but it´s a good place to meet people... the personnel is friendly... it´s better than Sheraton, Hilton even some Westin.

  • Stayed: June 2010, traveled as a couple
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Thank Tete79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresagio, Manager at Aloft Dallas Downtown, responded to this reviewResponded July 8, 2010

Thank you for taking the time to post your review of the Aloft Dallas Downtown.
I am glad that you enjoyed your stay with us and appreciate your positive comments.
We hope you visit with us again the next time you are the Dallas area.

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Reviewed June 23, 2010

This is a very hip hotel with great views. I only stayed one night during a convention, but the rooms are very spacious with great beds and bathrooms. The hotel parking worked out great. The hotel is very close to the convention center. The only negative is the air conditioning in the room that is operated by a motion detector. Not so good in Texas heat!!! Also, please add ice buckets to the rooms.

  • Stayed: June 2010, traveled on business
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Thank kamybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresagio, Manager at Aloft Dallas Downtown, responded to this reviewResponded June 24, 2010

Thank you for your review of the Aloft Dallas Downtown.
We are so glad that you enjoyed your recent stay and that our convenient location to the convention center worked out well for you.
We will share your concerns with our management staff and we appreciate you taking the time to post your comments.
Look forward to welcoming you back soon!

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Additional Information about Aloft Dallas Downtown

Address: 1033 Young St, Dallas, TX 75202-4807
Phone Number:
Location: United States > Texas > Dallas > Downtown Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#57 Business Hotel in Dallas
Price Range: $183 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Dallas Downtown 3*
Number of rooms: 193
Official Description (provided by the hotel):
The Aloft Dallas Downtown is a vibrant, loft-inspired hotel, conveniently located near City Hall, the Dallas Convention Center, American Airlines Center, and Arts District. ... more   less 
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Also Known As:
Aloft Dallas Downtown Hotel Dallas

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