We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The Adolphus Wows” 5 of 5 bubbles
Review of The Adolphus

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Adolphus
Ranked #15 of 200 Hotels in Dallas
Certificate of Excellence
Dallas, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“The Adolphus Wows”
5 of 5 bubbles Reviewed August 2, 2010

We stayed at The Adolphus last weekend, and everything was truly amazing! The valet was very prompt, and even thought there were several people in the lobby upon our arrival, I did not have a wait to speak of to check in. All of the staff were so nice, I really understand why the hotel gets such wonderful reviews about their service. Room service was prompt, and the concierge was so helpful with directions and information. We even left something in our room, and when I called housekeeping they sent someone up to look for it and called us right back. I will definitely be staying at The Adolphus again at the first opportunity.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AmeliaRKClark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

2,477 reviews from our community

Traveler rating
    1,458
    564
    239
    129
    87
See reviews for
331
824
165
804
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (512)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Birmingham, Alabama
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 2, 2010

I was a guest at The Adolphus Hotel in Dallas, TX in July 2010. I can not praise the staff enough for their high level of professionalism and attention! Although the hotel was completely filled with guests, the staff went above and beyond making me feel like I was the only one that needed assistance no matter what it was I needed. My room was beautiful and I intend on finding out where I can purchase the pillows - they were incredible! ALL of the staff that assisted our large group with transportation was very courteous and extremely attentive as they moved us in and out so quickly and with ease. I never waited long for transportation - it was always available. Adolphus had a limo available the 4 days of our stay and I want to commend our driver, Brian, who was so helpful and extremely courteous and kind. We thank you Brian for taking us back and forth and getting us where we needed to be during our stay at The Adolphus. Thank you all again! I will be staying at The Adolphus again next time I visit Dallas and will not consider staying anywhere else.

  • Stayed July 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mwright6101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benson Az
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 1, 2010

The staff was very helpful and friendly. I diappointed to see dirty uniforms in the French Room. I was also suprised to see white extension cord on the rugs in the lobby. In our room the face clothes and soap were not replaced each day as there were three of us in the rookm that would have been very nice.

  • Stayed July 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank peggywBensonAz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York Beach, Maine
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 1, 2010

The Adolphus is a Grand Hotel that is a Historic Landmark with a 5 Star Restaurant but it also has two other very good restaurants in the building. The Convention Center is a short wwalk away an there are other restaurants and shops in the area.

  • Stayed July 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Marge43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willmar
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 1, 2010

It is a place that you can count on having a stress free experience in a beautiful room.

  • Stayed July 2010, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MKayKruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed August 1, 2010

Great location within walking distance of a number of restaurants. Much larger rooms than would be expected. Excellent overall experience.

We booked a weekend online with advance pay which made it a great value.

The only problem was the bed in the room was so broken down it was a roll to the middle experience. We did get another room that was certainly not as nice as the first because the first room's view was the best.

Lightening fast room service and except for the bed a great overall experience.

  • Stayed July 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Retiredlady8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed August 1, 2010

We were going to a dinner party at the French Room and decided it would be fun to book a room and stay the night. On a positive note, everything we had to eat and drink at the hotel was perfect. We started with coctails at the bar next to the French Room. It was a small bar and only people from our party were there. The cocktails were expertly made and delicious. We then had a 3 course meal for 11 people at the French Room and everything was delicious. I had the beef tenderloin, which practically melted in my mouth. Most people ordered the salmon, which the man next to me declared to be the best thing he had ever eaten. The service in the French room was outstanding. We had breakfast the next morning at the Bistro and it was also great (I had egg whites, berries & toast. There was also a small buffet for about $10 which many people chose & looked good).

Now for the bad...upon checkin I was told I had not booked a king bed (even though I knew I had & later confirmed w/ my Expedia reservation that I had) & they could only provide me with a queen room. The room was old world beautiful, but the lighting in both the room and the bathroom was very poor. I had to turn on the heat lamp in the bathroom to get adequate lighting to see to apply makeup. Many of the individual lamps in the room did not work. The bed bowed in the middle once you laid on it (not supportive), which also meant that the flat sheet on the bottom was quickly coming off the bed.

I try to make the best of any stay, and was content with having a place to stay after a lovely party, until the next morning when I felt that they were actually trying to kick me out of the hotel. My husband and I went to the elevator to go down for breakfast about 8:30 am. We had no bags with us. As we approached the elevator, a maid asked "what room are ya'll checking out of?" I told her we were not checking out. She said "Ok, just trying to turn the rooms for the next group you know". Someone should tell her a bit of friendly conversation and then a polite inquiry as to whether we were checking out would have given her the same information she wanted without seeming that we needed to leave so she could get her job done. After breakfast, we went back to the room to get ready to check out. The plaque on the door said checkout was 1pm. At 9:55 the phone rang, it was maid service checking to see if we were still there or could they come clean the room. I answered that obviously, we were still there. Keep in mind that the "do not disturb" sign was still on our door, had they checked.

The service at the restaurants was 5 star. Unfortunately, the service at the hotel itself doesn't come close. The Magnolia is right next door and next time I will eat at the French Room, but stay at the Magnolia!

Stayed July 2010, traveled as a couple
Helpful?
Thank Stephintexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dallas hotels
Downtown Dallas
Omni Dallas Hotel
Omni Dallas Hotel
#4 of 200 in Dallas
4.5 of 5 bubbles 5,618 reviews
Downtown Dallas
The Joule, Dallas
The Joule, Dallas
#5 of 200 in Dallas
4.5 of 5 bubbles 983 reviews
Show Prices
Show Prices
Show Prices
The Fairmont Dallas
#16 of 200 in Dallas
4.0 of 5 bubbles 1,754 reviews
Oak Lawn
Hotel ZaZa Dallas
Hotel ZaZa Dallas
#2 of 200 in Dallas
4.5 of 5 bubbles 1,038 reviews
Show Prices
Show Prices
Show Prices

Been to The Adolphus? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Adolphus

Property: The Adolphus
Address: 1321 Commerce Street, Dallas, TX 75202-4294 (Formerly Adolphus Hotel)
Phone Number:
Location: United States > Texas > Dallas
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #15 of 200 Hotels in Dallas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Adolphus 4*
Number of rooms: 407
Official Description (provided by the hotel):
Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Cancelon, Cheap Tickets, TripOnline SA, Odigeo, Orbitz, Marriott, Priceline and Jetsetter so you can book your The Adolphus reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing