I stayed at the Adolphus Hotel for a conference after a passage of twenty years. While the hotel was still architecturally beautiful, it had frayed over time. The service was as impeccable as I remembered. From the friendly doorman, who cheerfully gave me advice on the directions to my conference or on the weather,(and bundled me into a complementary car when it was nasty out), to room service, to wait staff, to the lobby bar: EVERYONE was gracious, helpful, happy to assist, and proud of their beautiful property. Their lovely human interaction made up for the lapses in areas such as the lack of writing paper and pens, a robe in the closet, and adequate lighting. The bed was wonderfully appointed, as was the minibar. I understand they will be renovating. Don't forget the small touches. I expect to see them when I return.
- Official Description (provided by the hotel):
- Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more less
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