Stayed here two nights for leisure and thoroughly enjoyed it. The room was spacious and sunny and the bed was comfy and the sitting area was nice to have too. The only possible critique of the room I might have is that the rugs seemed like it was time to replace them- they're getting shabby.
The hotel doorman (the guy who greets you on arrival) was helpful and immediately jumped to open my door and help with baggage with a smile. Also the hotel car service (yes, the hotel has a PRIVATE CAR/driver which you can use!) was just WONDERFUL. Such a nice touch. The driver, Dave, was so very nice. He alone is almost enough reason to stay there. I didn't realize that they had this perk when I reserved, I found out when I went down looking for a taxi and the doorman offered me the car. Nice touch!
Check-in was seamless, even though we arrived early and had booked through a 3rd party website and we were a bit worried, having experienced difficulties at other hotels in the past w/3rd party booking. Everyone we came in contact with was very nice, including the room service staff. We had old menus in our room and they were nice enough to take the time to go through the options on the phone. They also specifically sent someone just to replace the menu. Now, it would have been nice to actually have the RIGHT menu to begin with, but they were apologetic and send a comp salad with my meal. A kind gesture, which was appreciated.
We also were traveling with a dog and though they take a deposit and have a $50 fee if you travel with your pet, they very were dog tolerant. I'd call them 'dog friendly' if they offered our pooch any amenities (like maybe a water bowl), but we weren't offered any.
I do recommend this hotel if you like old world charm and want a friendly place right downtown with lots of places you can walk to.
- Official Description (provided by the hotel):
- Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more less
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