we were impressed at the hotel history, yet the last day of our stay, an item was stolen out of our room even though the "Do not disturb" sign was on the door. When I reported the lost to the front desk, no one did anything. I reported it a second time in the morning as we were checking out and I spoke to the security personal. I did not hear anything for several weeks. I had to email the hotel again. I heard from the manager- He did not believe me. I asked for the refund again, a month later I still have not heard any thing. So am posting this and on Facebook and any where else people want to read about good hotels. I was not impressed as I saw drunk clients in the lobby at 4AM as well as working Prostitutes with Asian clients in the hotel lobby. If they would have made a reasonable attempt to fix this I would not have posted this.
- Official Description (provided by the hotel):
- Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus inspires each guest's journey by offering vibrant and storied surroundings and locally celebrated amenities, all crafted and delivered with intuitive, memorable service. Today, the original address for timeless Dallas refinement re-emerges as a smart, urban destination for a new century of hospitality, promising every guest a warm and extraordinary experience. The 407 spacious guest rooms and suites all have king-size beds. Among the new amenities: a brand new rooftop pool and executive fitness center. Travel + Leisure readers voted The Adolphus one of the top 10 large city hotels in the Continental U.S. and Canada. ... more less
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